london (city of london), south east england, united kingdom
OSF Digital
Who we are OSF is an innovative and prominent Salesforce-exclusive transformation partner. As a trusted member of the Salesforce family, OSF has received significant investments, including Salesforce Ventures, and has established itself as a leading partner. Our distinctiveness lies in being a global consulting and delivery partner for Salesforce, equipped to provide comprehensive advisory support … across the entire Salesforce customer 360 platform. Our primary focus is to assist clients in envisioning and reshaping their future by embracing new possibilities ('do something new') or swiftly progressing their Salesforce journey ('do something now'). Job Description Define and maintain the architectural frameworks/patterns, processes, standards, and guidelines related to systems, business, or data architecture … and progress. Coordinate team efforts to align with project timelines and business objectives. Conduct performance evaluations and provide constructive feedback to team members. Competencies Proven experience as a Technical Architect or similar role, with a strong background in software architecture and development, particularly in Core and Data Cloud environments. Experience in designing and implementing complex software solutions, with a More ❯
to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Senior IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. You will work alongside a bold, energetic and collaborative … team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and … CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions. Evaluate, compare, and integrate CRM and Commerce solutions from leading platforms (Salesforce, Microsoft, Oracle, etc.) based on client needs. Design robust architectures that integrate CRM and commerce solutions with ERP systems, data platforms, analytics tools (Tableau, Power BI), and external systems. More ❯
to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Lead IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. Your responsibilities will include: Define business-aligned CRM strategies … across sales, service, and marketing functions to optimize customer journeys. Evaluate and recommend CRM solutions from platforms such as Salesforce, SAP CX, Microsoft Dynamics 365, Oracle, and Zoho based on business requirements and industry best practices. Analyze and reimagine end-to-end processes (Lead-to-Quote, Quote-to-Cash, Service Management, Customer Support) to maximize CRM value. Build compelling … will also help guide junior members of the team, help with project proposals, client care, building relationships with peers and identifying new business opportunities. Finally as a Lead IT Architect you will contribute to the Practice Area development and help to build the BCG brand as a key member of the case team. What You'll Bring 10 to More ❯
Mandatory: 12-18 years of IT industry experience, with Minimum 9 years specifically in hands-on architecting/solutioning. Design and own end-to-end Salesforce solutions, including Sales Cloud, Service Cloud, Experience Cloud, and Platform, aligned with business needs and technical strategy. Must Have: Application Architect (achieved by earning: Sharing & Visibility + Data Architecture + Platform App … Builder + Platform Developer I). System Architect (achieved by earning: Integration + Identity + Development Lifecycle + Deployment Designer). Good to have: • Sales Cloud Consultant. • Service cloud Consultant. • Experience cloud Consultant. • Data Cloud Consultant. • CRM Analytics and Einstein Discovery Consultant. • Agentforce Specialist. More ❯
