Security Support Specialist, Wirespeed
- Hiring Organisation
- Coalition
- Location
- United Kingdom, UK
- Employment Type
- Full-time
real—and happening daily at Coalition. About the roleWirespeed is looking for a Support Engineer to be the voice of the customer when security questions, incidents, and product issues arise. You will field customer concerns, communicate clearly with technical and non-technical audiences, and ensure issues are understood, prioritized … carried through to resolution—including prompt escalation of severe or potentially active threat-related incidents. You will work closely with Product, Threat Engineering, and Security Engineering to turn customer feedback and difficult cases into improvements to Wirespeed and the customer experience. This role combines customer support, security judgment ...