1 to 25 of 93 Permanent Senior Service Manager Jobs

Senior Service Delivery Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: London. E16 Salary: Up … people- we would love to hear from you. The role and what youll be getting up to on a day-to-day basis: Our Service Delivery team is growing, and we are looking for a dedicated Senior Service Delivery Manager to join our dynamic department. This … on being a trusted partner for organisations seeking top-notch IT support. Our commitment to quality and customer satisfaction sets us apart. As a Senior Service Delivery Manager at Littlefish, you will take charge of managing and delivering all contracted services for our valued customers. Your mission More ❯

Senior Service Manager- Insurance We are recruiting for a Senior Service Manager with SaaS experience to join one of our Insurance clients on a 12 month contract. This role will be 80% client focused and it’s for one of their most critical products … will be seeking someone with a strong level of client facing experience. Inside IR35 Hybrid- 2 days a week in Reigate Responsibilities: Support the Service Management lead in designing, documenting, maintaining, and improving Service Management processes. Work with internal teams to ensure end to end service delivery … all clients. Build relationships with internal and external stakeholders. Serve as an escalation point for client issues. Work with Incident response teams to ensure service resolution. Liaise and communicate with clients during major incidents. Maintain, improve, and promote the Service Catalogue Work on projects to ensure Service More ❯

Senior Service Delivery Manager Package: Competitive Location: Manchester Law Debenture is a rare proposition; an Investment Trust with a 135-year pedigree, supported by a wholly owned portfolio of professional services businesses. LawDeb is an unusual and exciting proposition; on a dayto-day basis they are nimble … depth of knowledge. As part of their exciting growth plans an opportunity exists to join one of their independent key business entities in a Senior Service Delivery Manager role, where you will be responsible for delivering an extensive range of corporate secretarial and governance services to ensure … that their clients legal entities are compliant with local requirements. You will lead a professional services team of 22 individuals to deliver excellent client service and experience. This will include organisation of training, building knowledge and skills of the team, implementation and roll out of policies, and supporting a More ❯

Job Description - Senior Client Services Manager (25608) Job Description Description Senior Client Service Manager Basingstoke, Mary Rose Court Permanent, Full time (37.5 hpw) Salary circa £35,000 and great benefits including Health Cash Plan, plus on-call shift payment of £14.30 per session. Home, a … place where you belong Want to lead a team that really cares and empowers customers to live their best life? As our Senior Client Services Manager, you'll lead our Basingstoke Social Inclusion team to deliver person-centred housing-related support and make it a Great Place to … commissioners and stakeholders. This is your chance to unleash the potential in our colleagues, delivering excellent outcomes for our customers! Typical day as a Senior Client Service Manager Leading a motivated team to deliver efficient, high-quality, person-centred services in line with our contracts, evidenced by More ❯

Role: Strategy Senior Manager - Consumer Goods & Services Location: London Career Level: Senior Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought … continuously upskill yourself as the world changes A culture that encourages innovation, collaboration, enterprise, and a lot of fun! As a Consumer Goods Strategy Senior Manager, you will: Develop and drive high-impact, strategic insights that solve complex business challenges for clients in the Consumer Goods sector. Lead … industry knowledge and market trends to shape client strategies, ensuring long-term business success. Cultivate strong client relationships, acting as a trusted advisor to senior executives, guiding them through pivotal decision-making processes. Drive business development by identifying growth opportunities, contributing to sales efforts, and actively building and managing More ❯

Role: Strategy Senior Manager - Consumer Goods & Services Location: London Career Level: Senior Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought … continuously upskill yourself as the world changes A culture that encourages innovation, collaboration, enterprise, and a lot of fun! As a Consumer Goods Strategy Senior Manager, you will: Develop and drive high-impact, strategic insights that solve complex business challenges for clients in the Consumer Goods sector. Lead … industry knowledge and market trends to shape client strategies, ensuring long-term business success. Cultivate strong client relationships, acting as a trusted advisor to senior executives, guiding them through pivotal decision-making processes. Drive business development by identifying growth opportunities, contributing to sales efforts, and actively building and managing More ❯

Role: Strategy Senior Manager - Consumer Goods & Services Location: London Career Level: Senior Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought … continuously upskill yourself as the world changes A culture that encourages innovation, collaboration, enterprise, and a lot of fun! As a Consumer Goods Strategy Senior Manager, you will: Develop and drive high-impact, strategic insights that solve complex business challenges for clients in the Consumer Goods sector. Lead … industry knowledge and market trends to shape client strategies, ensuring long-term business success. Cultivate strong client relationships, acting as a trusted advisor to senior executives, guiding them through pivotal decision-making processes. Drive business development by identifying growth opportunities, contributing to sales efforts, and actively building and managing More ❯

Senior Manager, Customer Success & Services, DACH Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers … evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London, UK What you'll do as a Senior Manager of Customer Success, DACH You will lead a team of Customer Success Managers and Customer Solutions Engineers (CSEs), who are tasked with … where everyone brings different strengths and jumps in to help each other. You will be an integral part of driving that culture. Requirements The Senior Manager of Customer Success will have: Minimum 3 years of experience working as a CSM or Consultant, leading a customer success team with More ❯

Senior Manager, Customer Success & Services, Northern Europe and CEEMEA Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging … evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London, UK What you'll do as a Senior Manager of Customer Success, Northern Europe and CEEMEA You will lead a team of Customer Success Managers and Customer Solutions Engineers (CSEs), who … where everyone brings different strengths and jumps in to help each other. You will be an integral part of driving that culture. Requirements The Senior Manager of Customer Success will have: Minimum 3 years of experience working as a CSM or Consultant, leading a customer success team with More ❯

Workplaces in New York , PEOPLE Companies That Care, Best Workplaces for Women , Best Workplaces for Millennials , and Best Medium Workplaces lists. Overview As the Senior Manager, Service Applications you will be responsible for building and leading an organization that designs and maintains the infrastructure and systems vital … working with multiple business functions on the implementation of new capabilities enabled by IT Proven track record of leading, influencing, and driving initiatives with senior partners. Extensive business system analysis skills and strong experience with system development lifecycle methodologies (e.g. Agile, Waterfall) Strong background in IT operations, administration, and More ❯

Programme, working with key stakeholders, including Scottish Government and local NHS boards. The Post: We are seeking to appoint a highly motivated and dynamic Senior Service Delivery Manager to drive the work of the Vaccination and Immunisation Division. The post-holder will work closely with clinical, scientific … safe and effective delivery of Scotland's vaccination programmes. You will also work with a range of policy makers, public health/health protection service providers and other stakeholders across Scotland and beyond. The Candidate: You will have strong communications and presentation skills, with the ability to use these … challenging and politicised environment. You should be educated to degree level or equivalent, with significant levels of work experience in a related, and preferable service delivery, environment. Service and/or direct project management experience and experience of working within health services would be an advantage. An ability More ❯

network of clients and innovative projects, as well as brilliant colleagues to learn from and collaborate with. Role Overview We are looking for a Senior Service Delivery Manager to join our high calibre team responsible for delivering an extensive range of corporate secretarial and governance services to … legal entities are compliant with local requirements. You will be responsible for leading a professional services team of 22 individuals to deliver excellent client service and experience. This will include organisation of training, building knowledge and skills of the team, implementation and roll out of policies, and supporting a … developing and growing team. Main Responsibilities Overall responsibility Service: monitoring performance, ensuring targets are met, and enhancing client experience. Finance: leading enhanced financial performance, including reducing spend, increasing revenue, and utilising data for accuracy of reporting. Operations: ensure processes are understood and embedded, introduce managed change projects, and seek More ❯

Senior Manager – Wealth Asset Management & Cloud Data Platforms, Snowflake, AI & Data, Financial Services The EY Financial Services AI & Data team is continuing to grow and develop unique data engineering propositions aligned to market needs and demand. We are currently looking for exceptional Senior Manager level consultants … successfully deliver multiple engagements, exceed client expectations, manage commercial aspects (e.g. contracts, billing and budgets), and manage quality and risk Ability to engage with senior stakeholders and manage large cross functional projects Intellectual strength/flexibility to rapidly understand complex problems and rationalise these into workable solutions which can More ❯

Senior Manager – Wealth Asset Management & Cloud Data Platforms, Snowflake, AI & Data, Financial Services The EY Financial Services AI & Data team is continuing to grow and develop unique data engineering propositions aligned to market needs and demand. We are currently looking for exceptional Senior Manager level consultants … successfully deliver multiple engagements, exceed client expectations, manage commercial aspects (e.g. contracts, billing and budgets), and manage quality and risk Ability to engage with senior stakeholders and manage large cross functional projects Intellectual strength/flexibility to rapidly understand complex problems and rationalise these into workable solutions which can More ❯

in a supportive environment. We believe that being successful is a choice. We choose to be successful. We are OCU, 'One Company United'. Senior Project Manager The Senior Project Manager is a critical role within the project delivery team, reporting directly to the Operations Manager … of assigned projects. This role ensures projects are delivered on time, within budget, and to the highest standards of quality, safety, and compliance. The Senior Project Manager will lead project teams, manage subcontractors, and act as the primary point of contact for clients, ensuring strong communication and alignment … throughout the project lifecycle. Duties and Responsibilities: The Senior Project Manager will be responsible for the below: Project Planning and Execution. Health and Safety Management Operational Performance Financial and Commercial Performance Stakeholder Management Team Leadership and Coordination Risk Management and Problem-Solving Quality Assurance Skills and Experience required More ❯

Mission-Critical IT Role in the NATO Domain - Infrastructure & Service Management Lead Brussels Area €450-475p/d euros Outside IR35 Are you ready to step into a strategic IT leadership role supporting critical NATO operations? We're seeking a proactive Infrastructure & Service Management Lead to manage … puts you at the heart of a secure, high-impact environment where your work will truly matter. Key Responsibilities: Own infrastructure readiness and maintain service levels aligned with SLAs. Lead engineering support delivery and ensure quality outcomes for the customer. Manage Configuration and Change Management processes with precision. Conduct … periodic risk and obsolescence assessments and launch proactive projects. Lead service transitions and drive continual service improvements. Oversee manpower and budget requirements with foresight and accuracy. Your Profile: Bachelor's degree in a relevant field + 3 years post-related experience. ITIL Foundation + Intermediate certifications (PPO, RCV More ❯

Ready to take ownership of service delivery and build something better? London (Hybrid)/Outside IR35/6 Months/£450 - ITIL, MSP, Service Excellence We’re hiring a contract Service Delivery Manager to join a fast-paced MSP environment — someone who doesn’t just manage … services, but actively improves them. This is your chance to take the lead, shape new processes, and drive operational excellence across IT service delivery. What you’ll be doing: Leading daily service delivery across multiple accounts Building and refining IT service processes and frameworks Managing SLAs, KPIs … and ensuring high service standards Acting as the go-to between tech teams and business stakeholders Championing continuous improvement and service excellence What we’re looking for: Strong experience in service delivery (MSP or enterprise background) Great communicator and confident stakeholder manager Comfortable designing and implementing More ❯

Ready to take ownership of service delivery and build something better? London (Hybrid)/Outside IR35/6 Months/£450 - ITIL, MSP, Service Excellence We’re hiring a contract Service Delivery Manager to join a fast-paced MSP environment — someone who doesn’t just manage … services, but actively improves them. This is your chance to take the lead, shape new processes, and drive operational excellence across IT service delivery. What you’ll be doing: Leading daily service delivery across multiple accounts Building and refining IT service processes and frameworks Managing SLAs, KPIs … and ensuring high service standards Acting as the go-to between tech teams and business stakeholders Championing continuous improvement and service excellence What we’re looking for: Strong experience in service delivery (MSP or enterprise background) Great communicator and confident stakeholder manager Comfortable designing and implementing More ❯

PLEASE NOTE THIS ROLE REQUIRES 50% ONSITE IN BELGIUM AND CURRENT SECURITY CLEARANCE Mission-Critical IT Role in the NATO Domain – Infrastructure & Service Management Lead | Brussels Area | €450-475p/d euros | Outside IR35 Are you ready to step into a strategic IT leadership role supporting critical NATO … operations? We're seeking a proactive Infrastructure & Service Management Lead to manage and enhance essential IT services and systems. Based near Brussels (Braine-l’Alleud), this hybrid role (50% on-site) puts you at the heart of a secure, high-impact environment where your work will truly matter. Key … Responsibilities: Own infrastructure readiness and maintain service levels aligned with SLAs. Lead engineering support delivery and ensure quality outcomes for the customer. Manage Configuration and Change Management processes with precision. Conduct periodic risk and obsolescence assessments and launch proactive projects. Lead service transitions and drive continual service More ❯

Senior Product Manager, 5401 - Retail Business Services Fixed Job ID: ADCI - BLR 14 SEZ - F07 Amazon strives to be the world's most customer centric company. We believe that Size/Fit is an essential component for online shoppers across the diverse set of products that Amazon offers. … informed purchase decisions with a vision to "enable our Customers shop the right size and fit, every single time". We are seeking a Senior Product Manager to lead our Size/Fit initiative. This role will build and develop products to solve for Size and Fit related … problems of Amazon customers, as defined by questions, reviews, and return comments posted by customers. The Senior Product Manager owns the vision and long-term roadmap and drives teams to execute on that vision. The role will be responsible for setting the direction for the portfolio of products More ❯

Join us in this role where you'll work within our IT Service Delivery Management team, focusing on ensuring high customer satisfaction, stable operations, and continuous improvements by continuously engaging in close dialogue with our global stakeholders. As part of building relationships with the Ørsted business and our internal … anchoring issues in our agile Product Lines. Ultimately, you will be instrumental in connecting the Ørsted business with IT. Welcome to Center of Excellence Service Delivery Management You'll be part of our global Service Delivery Management team where you, together with your colleagues, will be a part … of a cross-functional, global team consisting of service delivery managers and service transition managers. As part of the global team, your focus area will be on UK operational hubs at the west coast in collaboration with colleague taking care of the east coast and together you will More ❯

including mobility, messaging, ITSM, ITAM, Network Infrastructure, and legacy data systems from on premise implementations to cloud and hybrid cloud solutions. New system and service implementations, including zero trust architecture, to provide leading edge systems that are both secure and accessible. About The Role Peraton is seeking a Senior Program Manager to support the U.S. Coast Guard (USCG) Infrastructure Managed Services (IMS) program in Alexandria, Virginia. The ideal candidate will become part of Peraton's United States Coast Guard (USCG) Infrastructure Managed Services (IMS) program. This program is an enterprise IT delivery service and is executed … to bring innovation and modernization to the USCG enterprise IT environment, within a managed service business model. The USCG enterprise encompasses an extensive range of IT infrastructure services and has unique solution challenges to meet their mission needs. Key Roles and Responsibilities: Oversees the DOD Enterprise Services Management Framework More ❯

United Kingdom , Cirencester Full-Time Closing Date: 04/24/2025 Senior Account Service Delivery Manager Summary of Position Reporting to the Regional Head of Service - EMEA within Procurri's Third Party Maintenance tower. The role will be to deliver a customer service experience … that provides high levels of excellence and satisfaction. You will work closely with multiple service delivery teams, including the NOC, engineers, technical support, logistics, transition, and planning. On a day-to-day basis you will drive service delivery and improvements and be a customer facing representative of Procurri … on company performance to the defined agreement. This will include reporting of SLA metrics to key customers and internal stakeholders. Present monthly or quarterly Service Reviews for key Partners Act as escalation point for all Delivery issues. Drive cross-functional teams for resolution. Lead and complete Root Cause Analysis More ❯

Senior Operations Manager, Artificial General Intelligence Data Services DESCRIPTION AI is the most transformational technology of our time, capable of tackling some of humanity's most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of … our businesses. Come build the future of human-technology interaction with us. We are seeking an experienced Senior Operations Manager to join our team in Cambridge. Key job responsibilities Develop and drive the overall direction, coordination, service delivery and evaluation of Data Services operations activities. Set the … vision, direction and culture of their teams by managing individual and team performance expectations and goals, monitoring real-time service levels and schedule adherence, and holding their teams accountable to meet and exceed performance targets. Collaborate with internal partners to build input-focused operating plans for achievement of key More ❯

NTT DATA drives a traditional Professional and Support Services business across UKI which combined represents approximately 50% of the overall revenue number. The current Senior Services Sales Manager scope includes NTT DATA Software Defined Infrastructure Services (SDIS), Additional Services, Professional Services and Vendor Branded Resell (VBR). Our … main focuses in Senior Services Sales Manager are: growth (land), adopt and expand (installed base), increase GP and increase client satisfaction (reduce churn). The expand and renew activities are part of the Services Sales Director remit. This is to be done in various ways: Driving standard methodologies … as partners, to align our services offerings with their business/customer challenges. Solution Selling: Collaborate with internal teams and partners to craft tailored service solutions, including implementation, integration, training, and support packages. Pipeline Management: Maintain a robust sales pipeline, ensuring accurate forecasting and timely reporting of sales activity More ❯