1 to 25 of 28 Permanent Senior Service Manager Jobs

The Service Delivery team is the backbone of our IT operations, ensuring seamless day-to-day support across the entire group. They are the frontline heroes, tackling any IT requests or incidents that arise. As our new IT Service Manager, you will be the key liaison between … IT services and all business areas. Your deep expertise in our processes will be invaluable. Reporting to the Head of Service Operations, you will forge strong partnerships with IT business partners, business stakeholders, and supplier communities. About DFS It takes a whole lot of passion to be at the … can interpret IT issues into business/customer impacts Acts as an escalation point for both the user community and IT business partners into Service Delivery Responsible for the management of a multi-sourced supplier environment across multiple locations, utilise data in the form of KPIs and Service more »

over 12,000 people and 123 different nationalities. Customer Experience and Transformation are Brambles/CHEP’s core priorities . Position Purpose The Sr. Manager, Global IT Service Delivery Management will join the newly created IT Service Management function, will own the day-to-day execution of … Service Delivery and Major Incident Management disciplines across the IT technology landscape. This role will be accountable to own and manage the resolution of all Major Incidents occurring within all technology towers across Internal, External and 3rd Party suppliers and will unite internal and external teams across Service … Platform teams and Product teams to ensure suitable process automation is in place and that there is a collaborative and effective approach to both Service Delivery and Major Incident Management. The Sr. Manager, Global IT Service Delivery Management will develop and embed processes throughout Technology Services that more »

ABOUT THE ROLE We are hiring a Senior Peripatetic Service Manager (SPSM) who will work across a range of services to support with management and leadership activities, new contract implementation, and delivering on service improvement plans. You will provide direction,, support, and guidance to service managers and teams, working responsively and at pace to provide service manager cover as needed. You will be based across various services as required, so ability and willingness to travel is essential. In person presence is required however you may be able to have some days working … pattern: 37.5 hours a week, Monday to Friday 9am to 5pm, you may also be required to work outside these hours as per the service requirements and needs such as occasional evenings/weekends. You will also take part in our on call service. Benefits, including Non-Contractual Perks more »

We have an exciting opportunity for a Senior Manager to join our rapidly expanding Accounting Advisory Services (AAS), Corporate Treasury team. Our team is focused on serving the world's leading Corporate Treasuries with their most complex business challenges and is currently experiencing an exceptional rate of growth. … other high impact functions within KPMG such as Audit, Risk Consulting and Management Consulting to provide a wide range of treasury advisory services.As a Senior Manager, you will liaise directly with your clients responding to a range of technical queries, drawing on your own expertise and identifying when … with delivering Treasury advisory projects ranging from strategy reviews, target operating models, and audit support, including providing input to larger, multi-disciplinary teams • Assisting senior management in providing clients with advice on technical treasury and accounting issues. • Assisting in the preparation of presentations, thought leadership collateral and marketing material. more »

A confident and career driven Senior Technical Services Manager, is now needed by a growing and successful Fit Out contractor. This role is a hybrid position, and the office is in central London. The Senior Technical Services Manager Role Working within a qualified and award-winning … team, the Senior Technical Services Manager will have the autonomy of Design & Build fit out projects from conception to completion. As the Senior Technical Services Manager, you will be working alongside some of the most well-known companies in their respected fields. The successful Senior Technical Services Manager will review design and drawings, the project programme and support pre contract and delivery teams. The schemes you will be working on, consist of Commercial workspace, ranging from 5,000 sqft, to 25,000 sqft. Contract values will also be between £750K - £5M. The Senior more »

We are looking for a Senior Manager to support our Expert Services team. As a Senior Manager in the Expert Services practice, you will work on engagements related to forensic accounting matters, investigative services, and dispute consulting. Kroll’s Expert Services practice provides forensic accounting, valuation more »

My client is a top tier Fit Out contractor looking for a Senior Technical Services Manager for projects in London The Senior Technical Services Manager Role Working within a qualified and award-winning team, the Senior Technical Services Manager will have the autonomy of … Design & Build fit out projects from conception to completion. As the Senior Technical Services Manager, you will be working alongside some of the most well-known blue chips clients. The successful Senior Technical Services Manager will review design and drawings, the project programme and support pre … contract and delivery teams. The schemes you will be working on, consist of Commercial workspace, with project values between £500K - £12M. The Senior Technical Services Manager Clear evidence of acting as a Senior Technical Services Manager Construction Fit Out knowledge is needed Design & Build exposure Team more »

Responsibilities Act as an SME across Service Management covering: Service Transition Management/Planning Service Design Management Business Change Readiness Service Governance and Assurance Major Incident Mgt Risk Mgt Service Level Management Service Continuity Capacity Management Provide on call rota cover for Major Incident … understand the wider context Ensure that a set of IT products, suppliers and vendors and ITIL best practices come together to deliver an IT service Identify areas where continual service improvement can be applied, oversee implementation of resulting change and measure the level of improvement Be the bridge … Requirements SC eligible Experience/Education Educated in Computer Sciences or have operated at this level of complexity in a workplace environment MANDATORY Customer-service oriented with a problem-solving attitude MANDATORY Be an advocate of ITIL best practice processes within the business MANDATORY ITIL V3 Certification DESIRABLE ITIL more »

Role: Lab Services Senior Project Manager Salary range: £70k-£75k Location: Edinburgh What will you be doing as a Lab Services Senior Project Manager? As the Lab Services Senior Project Manager, you will helm the strategic planning, seamless coordination, and meticulous oversight of diverse … spearhead the delivery of project excellence, ensuring adherence to an established impact reporting framework while vigilantly monitoring performance metrics. Responsibilities as a Lab Services Senior Project Manager? Project Planning and Implementation: Develop comprehensive project plans delineating scope, objectives, deliverables, timelines, and resource requisites. Liaise with laboratory teams to more »

Bramwith Consultinghttps://www.bramwithconsulting.com/SENIOR IT PROCUREMENT MANAGER FOR FINANCIAL SERVICES FIRM - LONDON BASED - 100,000-110,000This UK leading financial services firm are seeking a dynamic and experienced Senior IT Procurement Manager to lead their IT procurement team. As a key player in … you're looking to elevate your career in a role where you can make a difference, then please email Lucy at: jobsLH@bramwith.co.ukKey Words:Senior Manager, IT Procurement, Financial Services Firm, Strategic Procurement, Senior Category Manager, IT Lead, Stakeholder Management, Supplier Relationship, End-to-End, Information more »

The Senior Manager, Enterprise IT Support Services is a technical management position responsible for daily and strategic planning, operation, administration, monitoring and maintenance of IT systems, networks, and enterprise applications. Manages IT Command Center functions including: staff and develop Help Desk, NOC, and Site Support team members; develop … administer, and maintain IT change, incident, and problem management systems, applications, tools, procedures, and knowledgebase; analyze, trend, and communicate IT service level performance metrics pertaining to system availability, trouble tickets, and service request activities; implement continuous process improvement to assure quality IT support services; maintain software, hardware and … inventory; ESSENTIAL DUTIES AND RESPONSIBILITIES Plan, establish, implement, and administer IT policies, standards, procedures, measurements and controls. Develop change management processes and regulate adherence. Manager technical projects within the support environment. Supervise IT Command Center and Site Support teams to ensure timely and effective responses to user and business more »

Job Designation: Oracle Service Delivery Manager Job Type: Permanent Job Location: England, UK Core Competencies (Essential): • ITIL V3/V4 foundation certification (Intermediate or higher desirable) • Experience with Oracle projects • 5+ years’ experience in similar IT leadership role preferably in Oracle Fusion ERP/HCM/EPM projects … support projects will be an added advantage. • Proven experience in building effective relationships with internal and external stakeholders. • Liaise with the Oracle Customer Success Manager for the product related bugs and additional information wherever required. • Familiarity with ITSM tooling • Strong track record in leading application support and maintenance engagements more »

Senior Technical Services Manager £65,000 - £75,000 p/a + robust benefits package Liverpool I'm currently recruiting for a Senior Technical Services Manager to lead the hard-service maintenance delivery in an acute hospital in Liverpool. Managing a team of 40 (with … or electrical maintenance background to oversee operational delivery across all PPM and reactive works. With the 3 TSM's reporting into the role, the Senior TSM will focus on KPI delivery and technical compliance across the estate – we are looking for someone who can build processes from the ground … up to improve service delivery. The role would suit someone with a strong operational background who can strategically lead the team, improving culture and service delivery while driving compliance on HTM's through robust AP/CP appointments. Duties of the role include: Management of a team of more »

Senior Technical Services Manager £65,000 - £75,000 p/a + robust benefits package Liverpool I'm currently recruiting for a Senior Technical Services Manager to lead the hard-service maintenance delivery in an acute hospital in Liverpool. Managing a team of 40 (with … or electrical maintenance background to oversee operational delivery across all PPM and reactive works. With the 3 TSM's reporting into the role, the Senior TSM will focus on KPI delivery and technical compliance across the estate – we are looking for someone who can build processes from the ground … up to improve service delivery. The role would suit someone with a strong operational background who can strategically lead the team, improving culture and service delivery while driving compliance on HTM's through robust AP/CP appointments. Duties of the role include: Management of a team of more »

We are looking for a Senior Manager to join our Global Mobility Services (GMS) team, in London. GMS is a fundamental part of the People Services group and is currently enjoying accelerated growth and numerous exciting opportunities.Roles and ResponsibilitiesManage the day-to-day UK service delivery of … provided with up-to-date information on relevant tax developmentsAdvising on risk issues relevant to client and assisting in mitigating thesePreparing client advice for manager/partner reviewProject managementDelegation of work to, and training and coaching of junior staffInteraction with KPMG's global People Services networkAssisting with the day … that is open, honest, consistent and clearBuilds the reputation of KPMG through the quality of work, knowledge and experienceMonitors and upholds high quality of service and products to clients (internal and external).Understands how to effectively manage a busy portfolio of GMS clients and deliver sound and technically accurate more »

differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Title and Summary Product Manager, Senior Specialist - Cross-Border Services Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect … a sustainable world that unlocks priceless possibilities for all. Overview The Cross-Border Services global Product Management team is looking for a Product Management Senior Specialist to drive our readiness strategy forward using innovative thinking and problem-solving skills. The ideal candidate is passionate about product management, communication, highly more »

Amazon Customer Service (CS) is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) Program Delivery team. The successful candidate will collaborate with global, cross-functional business teams and CS operations to ensure readiness and deliver projects that impact the customer … direction for projects and gain consensus and clear alignment at all levels as appropriate. - Interact with cross-disciplinary and cross functional teams like Customer Service Operations, Quality teams, Customer Experience, Capacity Planning, and multiple technical teams to design the project’s standard operational procedures, processes and technical requirements. - Define … work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience defining program requirements and using data and metrics to determine improvements - Experience in complex problem solving, and working in a tight schedule more »

Head of Client Services (Senior Account Manager) £70,000 - £90,000 + Uncapped Commission + Bonuses + £5,000-£7,000 Car Allowance + Training + Further Progression + Private Medical Insurance + Life Insurance + 31 Days Holiday (25 + Bank, rising to 28 + bank with … length of service) + Hybrid Working + More Great Benefits Hybrid role, commutable from London, Sittingbourne, Southampton, Oxford, Bristol, and anywhere within the South of England. Are you an experienced sales professional and people manager, seeking a senior position where you will enjoy a great deal of … guide and mentor your colleagues and deliver the best possible client experience? On offer is the chance to drive your career forward in a senior position, where you will have a direct impact on the ongoing success of the company, helping to effectively manage a portfolio of multi-million more »

who meet the essential criteria for an interview.Please inform us of any adjustments you may require. Job description Job responsibilities To provide expertise and senior leadership in translating and implementing relevant national, regional, and local policy initiatives into service development and transformation work streams across planned, unplanned and … are cost-effective services that improve health outcomes. To be the day-to-lead responsible for the implementation, development and co-ordination of agreed service development and transformation workstreams. Person Specification Qualifications Essential Educational achievement to Degree or relevant professional qualifications plus further development and/or experience to … masters degree equivalency. Significant experience at a senior management level within the NHS, local government or other relevant organisation. Desirable Project management/programme management qualification Experience Essential Experience of project and programme management Experience of presenting, conveying and sharing key messages across all organisational levels. Experience of significant more »

Position Title : Senior Business Development Manager- Financial Services & Insurance Location: Hybrid- London/Manchester Role Purpose: We have a dynamic and growing Financial Services & Insurance (FSI) sector at NCC, recently under new leadership. Due to this growth, this is an exciting opportunity to join our team in a … growth. You’ll be joining a culture of knowledge sharing and continuous learning with expert peers both in sales and technical consulting. As a Senior Business Development Manager, you will drive our efforts in forging critical connections between our capabilities and customers within key Insurance accounts and prospects. … would suit an experienced Financial Services’ Business Developer who thrives in an autonomous, supportive environment where success will be rewarded. Summary: As our new Senior Business Development Manager, you’ll bring an established network across the CXO offices of Insurance institutions, first-hand experience of prospecting, developing, and more »

Position Title : Senior Business Development Manager- Financial Services & Insurance Location: Hybrid- London/Manchester Role Purpose: We have a dynamic and growing Financial Services & Insurance (FSI) sector at NCC, recently under new leadership. Due to this growth, this is an exciting opportunity to join our team in a … growth. You’ll be joining a culture of knowledge sharing and continuous learning with expert peers both in sales and technical consulting. As a Senior Business Development Manager, you will drive our efforts in forging critical connections between our capabilities and customers within key Insurance accounts and prospects. … would suit an experienced Financial Services’ Business Developer who thrives in an autonomous, supportive environment where success will be rewarded. Summary: As our new Senior Business Development Manager, you’ll bring an established network across the CXO offices of Insurance institutions, first-hand experience of prospecting, developing, and more »

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in more »

Job Summary: The newly formed Digital solutions group within the Trading Services business is hiring for a senior product manager. We are looking for an innovative and driven leader who will be responsible for owning the strategy and leading execution of new and existing initiatives involving DLT, blockchain, digital more »

over 12,000 people and 123 different nationalities. Customer Experience and Transformation are Brambles/CHEP’s core priorities . Position Purpose The Sr. Manager, End User Platform Services is globally accountable for the end user technology platforms across the globe, defining the end user technology platforms roadmaps and … corporate and plant floor end user and IoT devices and their management (e.g. PCs, Mobiles, Tablets, VDI, etc.). The accountability for the Sr. Manager, End User Platform Services has a direct impact to the end user experience, productivity and ultimately end user satisfaction and loyalty, therefore being a … role model and driving service orientation focus by the team is essential for this role. This role will report to the End User Technology Platforms and Services Lead. Major/Key Accountabilities Be a role model for customer focused IT service provision, leading and continuously improving a customer more »

Overview: Are you a people person Be a First Citizens person. Join our branch team and make a difference. As a Senior Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of multiple branches and managing the teams of service line associates. … Processes teller transactions and other customer service requests. Facilitates customer awareness and education of bank capabilities, tools and resources. Responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a branch team. A successful candidate will demonstrate: Management Skills : Capable … of managing and developing multiple teams to ensure operational soundness Customer Service Skills: Demonstrates professionalism and empathy in customer interactions Adaptability: Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the team Teamwork : Strives to build strong working more »