Bath, England, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Join to apply for the SeniorUserResearcher role at NHS Business Services Authority Continue with Google Continue with Google Join to apply for the SeniorUserResearcher role at NHS Business Services Authority Job Summary This role supports the Digitisation Strategy of the NHSBSA. The post holder will be responsible for managing a … user experience research team, undertaking user research activities on their own projects, and providing training and mentorship for user researchers within the organisation. Job Summary This role supports the Digitisation Strategy of the NHSBSA. The post holder will be responsible for managing a user experience research team, undertaking user research activities on their own projects … and providing training and mentorship for user researchers within the organisation. The post holder will ensure the team generates new and useful user insights through mainly qualitative research, using agile research methodologies, translating these into features and actions that will enable our services to develop and iteratively improve their digital services for customers. You will be able to More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Job summary This role supports the Digitisation Strategy of the NHSBSA. The post holder will be responsible for managing a user experience research team, undertaking user research activities on their own projects, and providing training and mentorship for user researchers within the organisation. The post holder will ensure the team generates new and useful user insights … for you and your loved oneso Access to a wide range of benefits and high street and online discounts Main duties of the job Leading and conducting pro-active user experience research projects including the creation of user research deliverables to provide in- depth, actionable insight, so that issues and opportunities are clearly identified and properly reported. Planning … designing and conducting interviews, workshops and usability testing sessions to support the design and development of digital services. Leading the user research process from developing the research methodology and user recruitment scripts through to analysis and user research outputs. Conducting in-house research with users to test concept developments and prototypes using a wide range of quantitative More ❯
SeniorUser Experience Researcher - Citi Join to apply for the SeniorUser Experience Researcher - Citi role at Jobs via eFinancialCareers SeniorUser Experience Researcher - Citi 2 days ago Be among the first 25 applicants Join to apply for the SeniorUser Experience Researcher - Citi role at Jobs via … eFinancialCareers Get AI-powered advice on this job and more exclusive features. The Role As a Senior UX Researcher you'll be key to the development of applications in AML and Sanctions technologies within Enterprise Technologies. Working with UX Design, Product, Business (Compliance) and Engineering colleagues, you'll be applying your expertise to generate and leverage a wide … variety of research methods, testing, and insights to ensure design and product direction is based firmly on solid a foundation of user research. The Role As a Senior UX Researcher you'll be key to the development of applications in AML and Sanctions technologies within Enterprise Technologies. Working with UX Design, Product, Business (Compliance) and Engineering colleagues More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
Made Tech
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. SeniorUserResearcher Department: Strategy & Design Employment Type: Permanent Location: Any UK Office Hub (Bristol/London/Manchester/Swansea) Compensation: GBP 51,000 - GBP 60,000/year Description Made Tech wants to positively impact … critical services enabled by technology. We are building a community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery. SeniorUser Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such as the Data & tech teams. They collaborate … with these teams to understand challenges people face when using public services. They do this by conducting user research through employing the use of qualitative/quantitative methodologies with real people, ensuring what their team is learning in research informs the end-to-end design of a chosen Key Responsibilities Acts as the research subject matter expert on a More ❯
London, England, United Kingdom Hybrid / WFH Options
Made Tech
critical services enabled by technology. We are building a community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery. SeniorUser Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such as the Data & tech teams. They collaborate … with these teams to understand challenges people face when using public services. They do this by conducting user research through employing the use of qualitative/quantitative methodologies with real people, ensuring what their team is learning in research informs the end-to-end design of a chosen Key Responsibilities Acts as the research subject matter expert on a … shared understanding of what success looks like Comfortable in selecting the most appropriate qualitative/quantitative research methods when designing a research project Able to work as a solo researcher within a multidisciplinary team on client deliveries Advocating for user research within the project delivery and with stakeholders Plan research that informs the design of public services that More ❯
enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. SeniorUser Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by … users of public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the focus of research to ensure … shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze data and synthesize findings. Create actionable More ❯
enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. SeniorUser Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by … users of public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the focus of research to ensure … shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze data and synthesize findings. Create actionable More ❯
enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. SeniorUser Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by … users of public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the focus of research to ensure … shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze data and synthesize findings. Create actionable More ❯
enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. SeniorUser Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by … users of public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the focus of research to ensure … shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze data and synthesize findings. Create actionable More ❯
London, England, United Kingdom Hybrid / WFH Options
HM Revenue & Customs
of HMRC’s Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver help users succeed the first … watch the full series and come and discover your potential. Job Description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. … You will be joining a thriving and supportive UserResearcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust research with real-world impact. You will be based at one of our More ❯
London, England, United Kingdom Hybrid / WFH Options
Graphics Unlimited (Vic) Pty Ltd
DWP. Digital with Purpose. We are looking for a SeniorUserResearcher to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. … of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience as a userresearcher or appropriate experience in other fields of research. Experience of advising colleagues on the best research tools and methods to use to assure best practice in research. … championing, planning and conducting research approaches which are inclusive of all users. Experience and understanding of the ethical and data governance requirements of conducting research. Experience of working with senior stakeholders/clients. Experience of persuading others on the value of research, defending research findings and challenging others on the use of research. Experience of working with constraints and More ❯
SeniorUserResearcher/UX Researcher | B2C/B2B2C, Travel | £60-65k | Hybrid (Manchester, 2-3 days) A talented SeniorUserResearcher/UX Researcher is needed by a leading provider of travel and lifestyle benefits! Our client needs an experienced and self-driven SeniorUserResearcher/… UX Researcher who can evangelise user research across the business and help optimise product strategy. Salary: £60-65k Location: Manchester, 2-3 days/week (Hybrid) This is a new role, where you will be able to take ownership of the organisation’s end-to-end research, from planning and recruitment to synthesis and storytelling. It is … functional teams to embed research deeply into product strategy. Please note that the client cannot sponsor at this time. Please also include a portfolio link with your application. The SeniorUserResearcher/UX Researcher’s responsibilities include: Conducting mixed-method research (with a focus on qualitative) including interviews, usability testing, surveys, diary studies, etc to More ❯
Social network you want to login/join with: SeniorUserResearcher/UX Researcher, Manchester col-narrow-left Client: Location: Manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: SeniorUserResearcher/UX Researcher | B2C/B2B2C, Travel | £60-65k | Hybrid (Manchester, 2-3 days) A talented SeniorUserResearcher/UX Researcher is needed by a leading provider of travel and lifestyle benefits! Our client needs an experienced and self-driven SeniorUserResearcher/UX Researcher who can evangelise user research … building from scratch, and is confident engaging with cross-functional teams to embed research deeply into product strategy. Please note that the client cannot sponsor at this time. The SeniorUserResearcher/UX Researcher’s responsibilities include: Conducting mixed-method research (with a focus on qualitative) including interviews, usability testing, surveys, diary studies, etc to More ❯
Join to apply for the SeniorUserResearcher role at UK Home Office 1 day ago Be among the first 25 applicants Join to apply for the SeniorUserResearcher role at UK Home Office Get AI-powered advice on this job and more exclusive features. Direct message the job poster from UK Home … Office Policy and Innovation Lab (CoLab) is a creative team of designers and researchers, that work closely with policy and operations teams from across the Home Office to bring user-centred and explorative approaches to policy making. CoLab works in policy spaces that require a deeper understanding of service users, like how we can improve the experiences of asylum … seekers in the UK or how we can improve users’ experiences of the passport system. We’re looking for a SeniorUserResearcher to help us deliver impactful policies in the Migration and Borders area, which spans asylum, border security, visas and immigration and passports. What will you be doing? Your main day to day responsibilities will More ❯
London, England, United Kingdom Hybrid / WFH Options
Our Future Health UK
We are looking for a SeniorUserResearcher to develop insights about customers' needs that will support the development of a long-term product roadmap and inform the design of products that are valuable to researchers.This role will enable the organisation to track customer satisfaction over time to enable continual improvement and facilitate customer growth. Our Future … generations can live in good health for longer. What you'll be doing Your key responsibilities will include but not be limited to: Conduct in-depth qualitative and quantitative user research with researchers to define customer pain points, behaviours, and needs, supporting the development of a long-term product roadmap. Design and execute usability studies to refine features before … launch, reducing issues at launch and improving user satisfaction. Establish scalable feedback systems (e.g., satisfaction surveys (NPS)) to track customer sentiment and continuously refine product offerings. Analyse and synthesize research findings into actionable insights and strategic recommendations Build and maintain a knowledge repository of user insights for ongoing and future reference Support with management of our Early Adopter More ❯
community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery - you can read some of our case studies here. SeniorUser Researchers are experienced practitioners in either quantitative or qualitative research who collaborate with and lead others to understand challenges people and society face. They lead the research … within a team to inform the design and deliver public services. They do this by managing and conducting user research with real people, ensuring what their team is learning in research informs the end-to-end design of a chosen service. Key Responsibilities Responsible to the Lead UserResearcher for informing the design and delivery of public … including proactively seeking feedback on own work Assure the quality of decisions across multiple teams Share research freely and often with project team and research community Line manage other user researchers Skills, Knowledge and Expertise Practice Analyse and interpret research findings so that teams can confidently confirm or challenge their understandings of problems and ideas Make decisions based on More ❯
Role: Lead/SeniorUserResearcherSenior/Lead UserResearcher to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As a … Senior, you will contribute to our UCD strategy, support the growth of the community, and contribute to business development. Experience: At least 7 years of relevant user research experience within agile teams and complex programmes Demonstrated application of user research methods and tools Proven experience in conducting user research and translating findings into actionable insights Experience More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
needs Job Description At this level, you will be expected to: Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector or DSSS Build user-centred practices in new teams Align user research activities with wider plans to inform a service proposition Carry out user research and supervise and develop other user … teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary user research methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical … different audiences Society and technology. You understand the social and technological context of projects. Strategic insight. You understand what problem the team is trying to solve. You can align user research activities to inform decision making and action. Technical understanding. You know about the technologies used to build and operate digital services. User-centred and agile practices. You More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
needs Job Description At this level, you will be expected to: Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector or DSSS Build user-centred practices in new teams Align user research activities with wider plans to inform a service proposition Carry out user research and supervise and develop other user … teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary user research methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical … different audiences Society and technology. You understand the social and technological context of projects. Strategic insight. You understand what problem the team is trying to solve. You can align user research activities to inform decision making and action. Technical understanding. You know about the technologies used to build and operate digital services. User-centred and agile practices. You More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
INSURANCE FOUNDATION OF INDIA
needs Job Description At this level, you will be expected to: Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector or DSSS Build user-centred practices in new teams Align user research activities with wider plans to inform a service proposition Carry out user research and supervise and develop other user … teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary user research methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical … different audiences Society and technology. You understand the social and technological context of projects. Strategic insight. You understand what problem the team is trying to solve. You can align user research activities to inform decision making and action. Technical understanding. You know about the technologies used to build and operate digital services. User-centred and agile practices. You More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Netcompany
business needs. Job Description At this level, you will be expected to: Have experience working to the GDS design principles or equivalent standards in the UK Public sector. Build user-centred practices in new teams. Align user research activities with wider plans to inform a service proposition. Carry out user research and supervise and develop other user … research practice. Advocate for inclusive practices and help teams design and deliver accessible services that work for all users. Have experience of a wide range of primary and secondary user research methods. Understand and help teams apply a range of methods to analyse research data and synthesise findings. Present research findings effectively, summarising and tailoring for different audiences. Understand … the social and technological context of projects. Align user research activities to inform decision making and action. Know about the technologies used to build and operate digital services. Help inexperienced teams adopt user-centred practices and embed them into their agile workflow. Qualifications 4 years plus User Research experience. Experience working to the GDS design principles or More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
diverse business needs Job Description At this level, you will be expected to: Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector Build user-centred practices in new teams Align user research activities with wider plans to inform a service proposition Carry out user research and supervise and develop other user … teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary user research methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical … different audiences Society and technology. You understand the social and technological context of projects. Strategic insight. You understand what problem the team is trying to solve. You can align user research activities to inform decision making and action. Technical understanding. You know about the technologies used to build and operate digital services. User-centred and agile practices. You More ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
Netcompany
business needs. Job Description At this level, you will be expected to: Have experience working to the GDS design principles or equivalent standards in the UK Public sector. Build user-centred practices in new teams. Align user research activities with wider plans to inform a service proposition. Carry out user research and supervise and develop other user … teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary user research methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical … different audiences. Society and technology. You understand the social and technological context of projects. Strategic insight. You understand what problem the team is trying to solve. You can align user research activities to inform decision making and action. Technical understanding. You know about the technologies used to build and operate digital services. User-centred and agile practices. You More ❯
these goals. The team has been nominated three times consecutively for ‘Best Public Sector Employer’ at the Women in Tech awards . About the role We are recruiting 4 SeniorUser Researchers to plan, design, and conduct research activities with users—helping teams develop a deep understanding of government service users, including citizens, businesses, and government. User Research informs policy, service design, content, and interactions to ensure services are effective and meet policy goals. As a SeniorUserResearcher, reporting to a Lead UserResearcher, you will be an experienced practitioner capable of leading research in large teams and complex government services. Job description You will: Conduct user research in … complex areas and oversee and mentor other researchers to ensure high-quality, ethical, and safe research practices. Promote user-centered practices within multidisciplinary teams using agile and iterative design methods. Communicate research findings effectively to influence service delivery and policy. Research inclusively with diverse user groups, including those with additional needs and hard-to-reach populations. Contribute to More ❯
services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games. Tencent is expanding its game user research capabilities in Los Angeles and needs an independent, experienced researcher to lead this initiative. You’ll join a research team based in London, UK, working across titles … this opportunity requires you to be in our Playa Vista office full time. Most of our research is conducted in person, in a dedicated lab. Responsibilities : Hire a junior researcher to assist you. Establish our LA operations, making sure everything is in place to run research at pace. Build relationships across the organisations to drive relevant and impactful research. … Deliver research end-to-end, from goals setting to report delivery using whatever method you see fit, on PC and mobile titles. Engage with the rest of the Checkpoint user research team to maintain a common culture and ways of working. Requirements : You have several years of hand-on experience delivering user research projects in the entertainment field More ❯