1 to 25 of 43 Permanent Service Designer Jobs

Service Designer/Senior Service Designers - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the Service Designer:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Service Designer roles to help deliver innovative digital solutions to a number of end clients in the … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Service Designer roles:- 2yrs+ commercial experience in a Service Designer role GDS experience (Government Digital standards) Lived in the UK for 5yrs+ as will be put through … SC level clearance on joining. Salary for the Service Designer roles on offer is up to £70,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. Service Designer - UK Wide - Digital Services, UK WIDE (Remote More ❯

Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the Service Designer:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Service Designer roles (Intermediate) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Service Designer roles:- 18mths+ commercial experience in a Service Designer role Public Sector including GDS experience (Government Digital standards) Lived in the UK for the last 5yrs … to get Security Clearance) Salary for the Service Designer roles on offer is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. Service Designer- UK Wide - Digital Services, UK WIDE (Remote More ❯

Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the Service Designer:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Service Designer roles (Intermediate - Senior) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Service Designer roles:- 18mths+ commercial experience in a Service Designer role GDS experience (Government Digital standards) Lived in the UK for 5yrs and not left for more … than 28 days on the row (to get Security Clearance) Salary for the Service Designer roles on offer is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. Service Designer- UK Wide - Digital Services, UK WIDE (Remote More ❯

Senior Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the Senior Service Designer:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Service Designer roles (Intermediate - Senior) to help deliver innovative digital solutions to a number of end clients in the UK … will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Senior Service Designer roles:- 3yrs+ commercial experience in a Service Designer role GDS experience (Government Digital standards) Lived in the UK for 5yrs and not left for more … than 28 days on the row (to get Security Clearance) Salary for the Senior Service Designer roles on offer is up to £70,000 dependent on experience + bonus and excellent benefits package, fantastic training and proper career development plans. Senior Service Designer- UK Wide - Digital Services, UK WIDE (Remote More ❯

Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with … travel to client sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design … principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with More ❯

Job Requirements Fearless is seeking a senior-level Service Designer to help federal agencies transform how they deliver public services. As a Service Designer III, you will lead efforts to map end-to-end service ecosystems, identify pain points across channels and silos, and co-create solutions that improve both user and operational outcomes. The … Service Designer III is an adept storyteller and design leader who defines and delivers interactive experiences, products, and services. They focus on both strategic and implementation disciplines, developing end-to-end solutions from research through release that address user pain points and uncover opportunities for innovation. The Service Designer III sets the future vision for products … implementing Zero Trust security, automating testing and deployments, and driving continuous improvement through cloud-native and AI-enabled solutions. Your Responsibilities in This Role: Lead discovery and framing of service ecosystems, identify root causes of service breakdowns, and define outcomes across user and operational journeys. Create and maintain service blueprints, experience maps, user personas, ecosystem diagrams, and More ❯

Role: Service Designer Rate: £450 p/d (Via Umbrella) Location: Remote (UK Based) Duration: 3 – 6 months We're working with a Government organisation seeking an experienced Service Designer to drive digital transformation within public services. You'll apply the GDS Service Standard to deliver user-centric, efficient, and accessible services that meet user … needs. Key Responsibilities Adhere to the GDS Service Standard and prepare services for formal GDS assessments. Lead the creation and iteration of comprehensive service blueprints and ecosystem maps, integrating user needs with back-end policy and operations. Plan, conduct, and analyse comprehensive user research to deeply understand citizen needs and pain points across service journeys. Use government … specific tools, including the GOV.UK Prototyping Kit, to rapidly create, test, and validate service concepts. Work collaboratively in an Agile environment with Policy Analysts, Product Managers, and Technologists to ensure viable service delivery. Essential Experience Proven experience as a Service Designer within a public sector or government-facing environment. Deep, practical experience applying and adhering to More ❯

Role: Service Designer Rate: £450 p/d (Via Umbrella) Location: Remote (UK Based) Duration: 3 – 6 months We're working with a Government organisation seeking an experienced Service Designer to drive digital transformation within public services. You'll apply the GDS Service Standard to deliver user-centric, efficient, and accessible services that meet user … needs. Key Responsibilities Adhere to the GDS Service Standard and prepare services for formal GDS assessments. Lead the creation and iteration of comprehensive service blueprints and ecosystem maps, integrating user needs with back-end policy and operations. Plan, conduct, and analyse comprehensive user research to deeply understand citizen needs and pain points across service journeys. Use government … specific tools, including the GOV.UK Prototyping Kit, to rapidly create, test, and validate service concepts. Work collaboratively in an Agile environment with Policy Analysts, Product Managers, and Technologists to ensure viable service delivery. Essential Experience Proven experience as a Service Designer within a public sector or government-facing environment. Deep, practical experience applying and adhering to More ❯

Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary £50-55k, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business More ❯

Service Designer (SC Cleared) 🌍 Remote-first (UK-based) | ✈️ Occasional travel to London or client sites 🕓 Full-time | Permanent About the Role We’re expanding our team and looking for a Senior Service Designer with the drive and empathy to shape meaningful, human-centred experiences across the UK Public Sector. You’ll join a collaborative, multidisciplinary team … the human experience through design. We do this by partnering with public organisations to deliver services that are inclusive, effective, and emotionally resonant. What You’ll Do As a Service Designer, you’ll lead end-to-end design engagements - from discovery through delivery - ensuring services are designed around real user needs and policy intent. You will: Partner directly … with public sector clients, collaborating across design, policy, and delivery teams. Lead user-centred design approaches across all stages of projects, from initial research to service realisation. Plan, conduct, and synthesise user research and usability testing to uncover actionable insights. Analyse existing service ecosystems and identify opportunities for improvement through analytics and benchmarking. Orchestrate co-creation workshops with More ❯

Service Designer (SC Cleared) 🌍 Remote-first (UK-based) | ✈️ Occasional travel to London or client sites 🕓 Full-time | Permanent About the Role We’re expanding our team and looking for a Senior Service Designer with the drive and empathy to shape meaningful, human-centred experiences across the UK Public Sector. You’ll join a collaborative, multidisciplinary team … the human experience through design. We do this by partnering with public organisations to deliver services that are inclusive, effective, and emotionally resonant. What You’ll Do As a Service Designer, you’ll lead end-to-end design engagements - from discovery through delivery - ensuring services are designed around real user needs and policy intent. You will: Partner directly … with public sector clients, collaborating across design, policy, and delivery teams. Lead user-centred design approaches across all stages of projects, from initial research to service realisation. Plan, conduct, and synthesise user research and usability testing to uncover actionable insights. Analyse existing service ecosystems and identify opportunities for improvement through analytics and benchmarking. Orchestrate co-creation workshops with More ❯

Service Designer - Health Sector Salary: £40,000-£50,000 depending on experience Design services that improve lives. We're looking for a Service Designer to join Healthia and work on digital services across healthcare projects. You'll contribute to designing services at scale and help influence how people access and experience health services. What You'll … Be Doing You'll work on service design projects from discovery to delivery within multidisciplinary teams, contributing to service blueprints that integrate with other services and supporting service managers and programme directors to develop design concepts. You'll analyse, synthesise and clearly communicate evidence, use research and data to develop design ideas, and map existing services via … work across team and profession boundaries. You'll create storyboards and blueprints, prototype ideas, and adapt designs to changing requirements. What We're Looking For You need 4+ years' service design experience, preferably in health, care or public sector, with proven experience working on service design projects. Strong agile design practices and multidisciplinary teamwork are essential. Previous healthcare More ❯

Service Designer - Health Sector Salary: £40,000-£50,000 depending on experience Design services that improve lives. We're looking for a Service Designer to join Healthia and work on digital services across healthcare projects. You'll contribute to designing services at scale and help influence how people access and experience health services. What You'll … Be Doing You'll work on service design projects from discovery to delivery within multidisciplinary teams, contributing to service blueprints that integrate with other services and supporting service managers and programme directors to develop design concepts. You'll analyse, synthesise and clearly communicate evidence, use research and data to develop design ideas, and map existing services via … work across team and profession boundaries. You'll create storyboards and blueprints, prototype ideas, and adapt designs to changing requirements. What We're Looking For You need 4+ years' service design experience, preferably in health, care or public sector, with proven experience working on service design projects. Strong agile design practices and multidisciplinary teamwork are essential. Previous healthcare More ❯

Service Designer - Health Sector Salary: £40,000-£50,000 depending on experience Design services that improve lives. We're looking for a Service Designer to join Healthia and work on digital services across healthcare projects. You'll contribute to designing services at scale and help influence how people access and experience health services. What You'll … Be Doing You'll work on service design projects from discovery to delivery within multidisciplinary teams, contributing to service blueprints that integrate with other services and supporting service managers and programme directors to develop design concepts. You'll analyse, synthesise and clearly communicate evidence, use research and data to develop design ideas, and map existing services via … work across team and profession boundaries. You'll create storyboards and blueprints, prototype ideas, and adapt designs to changing requirements. What We're Looking For You need 4+ years' service design experience, preferably in health, care or public sector, with proven experience working on service design projects. Strong agile design practices and multidisciplinary teamwork are essential. Previous healthcare More ❯

Service Designer - Health Sector Salary: £40,000-£50,000 depending on experience Design services that improve lives. We're looking for a Service Designer to join Healthia and work on digital services across healthcare projects. You'll contribute to designing services at scale and help influence how people access and experience health services. What You'll … Be Doing You'll work on service design projects from discovery to delivery within multidisciplinary teams, contributing to service blueprints that integrate with other services and supporting service managers and programme directors to develop design concepts. You'll analyse, synthesise and clearly communicate evidence, use research and data to develop design ideas, and map existing services via … work across team and profession boundaries. You'll create storyboards and blueprints, prototype ideas, and adapt designs to changing requirements. What We're Looking For You need 4+ years' service design experience, preferably in health, care or public sector, with proven experience working on service design projects. Strong agile design practices and multidisciplinary teamwork are essential. Previous healthcare More ❯

Clinical Service Designer This role is fundamental to our vision of becoming a virtual NHS trust and entering the self-pay market, focusing on the strategic design, development, and optimisation of our digital clinical services. Sitting within the Product team, the Clinical Service Designer will work at the intersection of clinical strategy, technology, and operations to … create seamless, effective, and user-centric virtual care pathways. This individual will be instrumental in expanding our service offerings and ensuring they align with national healthcare strategies, driving innovation and continuous improvement across all clinical services. To be considered for the the role you will require the following: Essential Criteria; EDUCATION QUALIFICATIONS & TRAINING Must hold a clinical qualification (e.g. … Nurse, Allied Health Professional, Doctor). EXPERIENCE Direct experience working in a clinical capacity within the NHS. Proven experience in clinical service design and improvement, preferably within a virtual or digital healthcare environment. Project management experience, ideally within the NHS or a digital health provider. Demonstrable experience managing technology-led change projects. Experience working collaboratively with clinical and non More ❯

Clinical Service Designer This role is fundamental to our vision of becoming a virtual NHS trust and entering the self-pay market, focusing on the strategic design, development, and optimisation of our digital clinical services. Sitting within the Product team, the Clinical Service Designer will work at the intersection of clinical strategy, technology, and operations to … create seamless, effective, and user-centric virtual care pathways. This individual will be instrumental in expanding our service offerings and ensuring they align with national healthcare strategies, driving innovation and continuous improvement across all clinical services. To be considered for the the role you will require the following: Essential Criteria; EDUCATION QUALIFICATIONS & TRAINING Must hold a clinical qualification (e.g. … Nurse, Allied Health Professional, Doctor). EXPERIENCE Direct experience working in a clinical capacity within the NHS. Proven experience in clinical service design and improvement, preferably within a virtual or digital healthcare environment. Project management experience, ideally within the NHS or a digital health provider. Demonstrable experience managing technology-led change projects. Experience working collaboratively with clinical and non More ❯

Clinical Service Designer This role is fundamental to our vision of becoming a virtual NHS trust and entering the self-pay market, focusing on the strategic design, development, and optimisation of our digital clinical services. Sitting within the Product team, the Clinical Service Designer will work at the intersection of clinical strategy, technology, and operations to … create seamless, effective, and user-centric virtual care pathways. This individual will be instrumental in expanding our service offerings and ensuring they align with national healthcare strategies, driving innovation and continuous improvement across all clinical services. To be considered for the the role you will require the following: Essential Criteria; EDUCATION QUALIFICATIONS & TRAINING Must hold a clinical qualification (e.g. … Nurse, Allied Health Professional, Doctor). EXPERIENCE Direct experience working in a clinical capacity within the NHS. Proven experience in clinical service design and improvement, preferably within a virtual or digital healthcare environment. Project management experience, ideally within the NHS or a digital health provider. Demonstrable experience managing technology-led change projects. Experience working collaboratively with clinical and non More ❯

Service Designer – Public Sector (GDS Experience Essential) UK (Hybrid/Remote) Contract Immediate Start We’re looking for an experienced Service Designer with solid GDS experience to join a major public sector project. You’ll be part of a collaborative, customer-focused and agile delivery team, using User Centred Design (UCD) methods to help improve critical … government services. Key responsibilities: Lead the development of service blueprints, journey maps and experience maps. Work closely with researchers, product managers and delivery teams to design and improve services end-to-end. Develop, test and refine concepts and prototypes to explore design ideas and validate user needs. Apply UCD principles throughout the design lifecycle to ensure decisions are grounded … participate in user research activities, helping to translate insights into actionable design improvements. Work in an open, iterative and collaborative way as part of a multidisciplinary agile team. Align service design work with agile workflows across all stages of the development lifecycle. Help shape and support the adoption of service design thinking across the wider team. What we More ❯

Lead Service Designer Edinburgh (2 days per week onsite) 6-month contract £700 per day (Inside IR35) Are you a strategic Service Designer who thrives on bringing clarity to complexity? This is an opportunity to join a major UK banking group at the heart of a high-profile simplification programme — transforming how millions of customers experience … their everyday banking and savings products. What you’ll do Lead strategic service design across a major product simplification programme, translating complex change into actionable design direction. Collaborate with product partners to shape a cohesive customer experience and support digital portfolio transformation. Visualise end-to-end journeys, information architecture, and service ecosystems to help stakeholders see the “bigger … updates and alignment. Balance design leadership with delivery discipline — combining design thinking, project management, and stakeholder engagement. What we’re looking for Proven experience in strategic or lead-level Service Design , ideally within financial services or large-scale digital environments . Strength in stakeholder management , able to influence, facilitate, and align senior partners across functions. Skilled at visualising complexity More ❯

Lead Service Designer Edinburgh (2 days per week onsite) 6-month contract £700 per day (Inside IR35) Are you a strategic Service Designer who thrives on bringing clarity to complexity? This is an opportunity to join a major UK banking group at the heart of a high-profile simplification programme — transforming how millions of customers experience … their everyday banking and savings products. What you’ll do Lead strategic service design across a major product simplification programme, translating complex change into actionable design direction. Collaborate with product partners to shape a cohesive customer experience and support digital portfolio transformation. Visualise end-to-end journeys, information architecture, and service ecosystems to help stakeholders see the “bigger … updates and alignment. Balance design leadership with delivery discipline — combining design thinking, project management, and stakeholder engagement. What we’re looking for Proven experience in strategic or lead-level Service Design , ideally within financial services or large-scale digital environments . Strength in stakeholder management , able to influence, facilitate, and align senior partners across functions. Skilled at visualising complexity More ❯

Lead Service Designer Edinburgh (2 days per week onsite) 6-month contract £700 per day (Inside IR35) Are you a strategic Service Designer who thrives on bringing clarity to complexity? This is an opportunity to join a major UK banking group at the heart of a high-profile simplification programme — transforming how millions of customers experience … their everyday banking and savings products. What you’ll do Lead strategic service design across a major product simplification programme, translating complex change into actionable design direction. Collaborate with product partners to shape a cohesive customer experience and support digital portfolio transformation. Visualise end-to-end journeys, information architecture, and service ecosystems to help stakeholders see the “bigger … updates and alignment. Balance design leadership with delivery discipline — combining design thinking, project management, and stakeholder engagement. What we’re looking for Proven experience in strategic or lead-level Service Design , ideally within financial services or large-scale digital environments . Strength in stakeholder management , able to influence, facilitate, and align senior partners across functions. Skilled at visualising complexity More ❯

Lead Service Designer Edinburgh (2 days per week onsite) 6-month contract £700 per day (Inside IR35) Are you a strategic Service Designer who thrives on bringing clarity to complexity? This is an opportunity to join a major UK banking group at the heart of a high-profile simplification programme — transforming how millions of customers experience … their everyday banking and savings products. What you’ll do Lead strategic service design across a major product simplification programme, translating complex change into actionable design direction. Collaborate with product partners to shape a cohesive customer experience and support digital portfolio transformation. Visualise end-to-end journeys, information architecture, and service ecosystems to help stakeholders see the “bigger … updates and alignment. Balance design leadership with delivery discipline — combining design thinking, project management, and stakeholder engagement. What we’re looking for Proven experience in strategic or lead-level Service Design , ideally within financial services or large-scale digital environments . Strength in stakeholder management , able to influence, facilitate, and align senior partners across functions. Skilled at visualising complexity More ❯

Role: Service Designer – Transforming the Future of Out-of-Home Delivery 📍 Location: London Hybrid – 4 days per week in the office 💷 Salary: £70,000-£90,000 DOE + fantastic benefits 🕓 Start: ASAP 💬 “What if you could help redesign how an entire nation interacts with parcels?” That’s the challenge on the table. Our client is building something big … a next-generation out-of-home delivery experience connecting lockers, shops, and collection points into one seamless network, and right at the heart of it is Service Design . We’re looking for a Service Designer who can see the whole picture, not just digital journeys, but the real-world complexities where customers, technology, and operations all … You’ll be: 🗺️ Creating end-to-end journey maps that bridge customers and operational teams 🤝 Partnering with product managers and field teams to bring consistency across every touchpoint 📲 Designing service patterns that work across devices, networks, and real-world locations 🔧 Blending creativity with practicality making services that actually work for millions This is a priority role within a large More ❯

Role: Service Designer – Transforming the Future of Out-of-Home Delivery 📍 Location: London Hybrid – 4 days per week in the office 💷 Salary: £70,000-£90,000 DOE + fantastic benefits 🕓 Start: ASAP 💬 “What if you could help redesign how an entire nation interacts with parcels?” That’s the challenge on the table. Our client is building something big … a next-generation out-of-home delivery experience connecting lockers, shops, and collection points into one seamless network, and right at the heart of it is Service Design . We’re looking for a Service Designer who can see the whole picture, not just digital journeys, but the real-world complexities where customers, technology, and operations all … You’ll be: 🗺️ Creating end-to-end journey maps that bridge customers and operational teams 🤝 Partnering with product managers and field teams to bring consistency across every touchpoint 📲 Designing service patterns that work across devices, networks, and real-world locations 🔧 Blending creativity with practicality making services that actually work for millions This is a priority role within a large More ❯