26 to 50 of 50 Permanent Service Designer Jobs

Service Designer - UX up to £650/day (Outside IR35) London - On-site (5 days/week) We're looking for a Service Designer with strong UX experience to support a major Defence programme . This role is ideal for someone confident working in secure, fast-paced environments and shaping complex service journeys. Key Responsibilities … journeys based on research and operational needs. Work closely with developers, researchers, and Defence stakeholders. Clearly communicate design decisions to technical and non-technical audiences. Requirements: Strong background in service and UX design, ideally within Defence or secure settings. Skilled in service mapping (e.g. journey maps, blueprints). Excellent communication and stakeholder engagement. Active DV Clearance is essential. More ❯

CALLING ALL SERVICE DESIGNERS | NEW ROLE AVAILABLE | ACTIVE SC CLEARANCE REQUIRED 🏁Start in Sept ⏳6-months to roll 📍HYBRID/LONDON (2 days) 💰£500-650pd DOE (Inside) 👀 Valid SC Clearance is a MUST 👩🏻‍💻Designing Services that protect National Security Job Opportunity: Service Designer – Digital Public Services We’re looking for an experienced Service Designer … the transformation of public-facing services in the UK. This role offers a unique opportunity to design impactful, user-centered services within the public sector, ensuring they meet Government Service Standards . The Service is to protect the UK's national security by addressing international threats and conflicts as well as international peacekeeping efforts. Key Responsibilities: Lead strategic … discoveries for new or redesigned services. Collaborate with multi-disciplinary teams , including Product Managers, Policy Experts, and Operations Leads. Produce essential design deliverables like Design Playbooks, Service Blueprints , and Problem Statements . Ensure designs align with the Discovery > Alpha > Beta > Live framework and Government Digital Standards . Key Requirements: Public sector experience with citizen-facing services. Proven use of More ❯

CALLING ALL SERVICE DESIGNERS | NEW ROLE AVAILABLE | ACTIVE SC CLEARANCE REQUIRED 🏁Start in Sept ⏳6-months to roll 📍HYBRID/LONDON (2 days) 💰£500-650pd DOE (Inside) 👀 Valid SC Clearance is a MUST 👩🏻‍💻Designing Services that protect National Security Job Opportunity: Service Designer – Digital Public Services We’re looking for an experienced Service Designer … the transformation of public-facing services in the UK. This role offers a unique opportunity to design impactful, user-centered services within the public sector, ensuring they meet Government Service Standards . The Service is to protect the UK's national security by addressing international threats and conflicts as well as international peacekeeping efforts. Key Responsibilities: Lead strategic … discoveries for new or redesigned services. Collaborate with multi-disciplinary teams , including Product Managers, Policy Experts, and Operations Leads. Produce essential design deliverables like Design Playbooks, Service Blueprints , and Problem Statements . Ensure designs align with the Discovery > Alpha > Beta > Live framework and Government Digital Standards . Key Requirements: Public sector experience with citizen-facing services. Proven use of More ❯

systems they operate in. To do this, we're looking for someone who can bring clarity to complexity and design services that make a difference. This isn't a designer role in disguise. W e're not just designing screens - we're designing and rethinking how entire services work. We're looking for a principal/senior level service designer who sees the whole picture: digital, physical and human experiences, the operating model behind them, and the culture, policy, data, commercials and beyond that holds it all together. Who are we and how do you fit in? CACI is a design, data and technology consultancy with a human edge. With over 1,200 people in the UK … some of the most interesting problems out there - from rethinking customer journeys in the private sector, to improving essential public services that people rely on every day. As a Service Designer, you'll play a critical role in shaping how we approach service transformation - combining design craft with strategic thinking and a deep understanding of how real More ❯

Service Designer – Public Sector (2 Roles: Junior & Mid-Level) Level: P2 – Junior: £33,000 – £55,000 P3 – Mid-Level: Up to £76,000 + 10% bonus Location: London | Hybrid working Function: Design | Service Design | Public Sector Digital Delivery Industry: Consulting | Digital Services | Government & Public Sector Design public services that put people first. Shape systems that make a … difference. A global design-led consultancy is expanding its public sector design team and is hiring two Service Designers – one at junior level and one at mid-level – to help drive the delivery of impactful, human-centred services across central government and public health. These roles sit within a dynamic, cross-functional team embedded in digital transformation programmes that … of users. You'll collaborate with researchers, technologists, and delivery leads to reimagine public services that are inclusive, scalable, and fit for purpose. Whether you’re just establishing your service design career or stepping into a more autonomous role, this is a chance to be part of a high-impact studio that blends strategy, design, and delivery to improve More ❯

Service Designer – Public Sector (2 Roles: Junior & Mid-Level) Level: P2 – Junior: £33,000 – £55,000 P3 – Mid-Level: Up to £76,000 + 10% bonus Location: London | Hybrid working Function: Design | Service Design | Public Sector Digital Delivery Industry: Consulting | Digital Services | Government & Public Sector Design public services that put people first. Shape systems that make a … difference. A global design-led consultancy is expanding its public sector design team and is hiring two Service Designers – one at junior level and one at mid-level – to help drive the delivery of impactful, human-centred services across central government and public health. These roles sit within a dynamic, cross-functional team embedded in digital transformation programmes that … of users. You'll collaborate with researchers, technologists, and delivery leads to reimagine public services that are inclusive, scalable, and fit for purpose. Whether you’re just establishing your service design career or stepping into a more autonomous role, this is a chance to be part of a high-impact studio that blends strategy, design, and delivery to improve More ❯

services that improve lives and systems. Our studios work closely with delivery teams to embed design deeply into every project and across every touchpoint. The Role As a Senior Service Designer at Tangity, you'll operate as a core member of agile, cross-functional teams delivering human-centred, end-to-end service experiences. You'll take ownership … of your deliverables, collaborate across disciplines, and contribute to a culture of learning and excellence. You will lead service design activities with increasing autonomy-from framing challenges and planning research to developing holistic service models. You'll help shape design outcomes that balance user needs, business goals, and technical feasibility. You'll also begin to mentor junior team … members, contribute to our internal service design practice, and support the development of our collective craft. What you'll be doing: Scope, plan, and lead service design activities across all phases of design and delivery Conduct mixed-method user research (interviews, contextual inquiries, usability testing, surveys, etc.) to uncover user needs and pain points Map and visualise services More ❯

Service Designer - SC Cleared 6 month contract (rolling) £550-650 Inside IR35 London - Hybrid Currently working with a leading design studio engaged on a central government client. They are in search of a Service Designer with expereince in User Research to join them on a 6 month (rolling) project. Extensive UK public sector experience, with strong … knowledge of GDS standards Proven ability to map complex end-to-end services and identify pain points and opportunities Confident designing service blueprints, user journeys, and facilitating co-design workshops Hands-on experience conducting or supporting user research (interviews, analysis, insight synthesis) Skilled in working within agile teams , alongside researchers, designers, BAs, and developers Get in touch with Connor More ❯

Service Designer - SC Cleared 6 month contract (rolling) £550-650 Inside IR35 London - Hybrid Currently working with a leading design studio engaged on a central government client. They are in search of a Service Designer with expereince in User Research to join them on a 6 month (rolling) project. Extensive UK public sector experience, with strong … knowledge of GDS standards Proven ability to map complex end-to-end services and identify pain points and opportunities Confident designing service blueprints, user journeys, and facilitating co-design workshops Hands-on experience conducting or supporting user research (interviews, analysis, insight synthesis) Skilled in working within agile teams , alongside researchers, designers, BAs, and developers Get in touch with Connor More ❯

+ Excellent Benefits 🕒 Full-time/Flexible working available (including school pickup hours flexibility) Tomorrow is supporting a leading financial services organisation who are seeking a Senior Service Designer to join their growing in-house design team. You'll play a key role in shaping digital services that are human-centred, insight-driven, and commercially impactful — particularly across … initiatives. Working within a tight-knit internal agency model, you’ll collaborate closely with product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services — driving measurable improvements across the customer lifecycle. What You’ll Do Lead the design of seamless, insight-led services across … multiple touchpoints Redefine customer journeys and translate them into strategic, scalable design solutions Collaborate with cross-functional teams (product, design, insight, strategy) to shape roadmaps and service improvements Advocate for customer-first thinking across optimisation and new product development Develop service blueprints, journey maps, and concept presentations that speak to both technical and non-technical stakeholders Present to More ❯

+ Excellent Benefits 🕒 Full-time/Flexible working available (including school pickup hours flexibility) Tomorrow is supporting a leading financial services organisation who are seeking a Senior Service Designer to join their growing in-house design team. You'll play a key role in shaping digital services that are human-centred, insight-driven, and commercially impactful — particularly across … initiatives. Working within a tight-knit internal agency model, you’ll collaborate closely with product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services — driving measurable improvements across the customer lifecycle. What You’ll Do Lead the design of seamless, insight-led services across … multiple touchpoints Redefine customer journeys and translate them into strategic, scalable design solutions Collaborate with cross-functional teams (product, design, insight, strategy) to shape roadmaps and service improvements Advocate for customer-first thinking across optimisation and new product development Develop service blueprints, journey maps, and concept presentations that speak to both technical and non-technical stakeholders Present to More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital products and … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders and users Rapidly More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital products and … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders and users Rapidly More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital products and … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders and users Rapidly More ❯

effectively, including AI-led initiatives. Responsibilities: Map and understand current customer processes and workflows Facilitate and run workshops to gather insights and align stakeholders Identify gaps, pain points, and service opportunities across user journeys Design end-to-end service experiences, considering implementation needs Collaborate with Product, PMs, and Architecture teams to shape how solutions are delivered Use AI … tools and analysis to help process and understand internal documentation Translate complex internal systems into usable service maps and documentation Work with implementation teams to build a better customer onboarding experience Confidently chase stakeholders and gather the information needed independently Skills: Proven experience as a Service Designer in B2B or enterprise environments Strong experience with service … project managers on delivery projects Strong documentation and communication skills Familiarity with using AI tools for content/process analysis is a plus If you’re a hands-on Service Designer who’s comfortable building bridges between people, process and product this could be a great fit More ❯

Service Designer £70k - £90k + Benefits UK-Wide/Hybrid (2 Days in Office) Deerfoot Recruitment is working on behalf of a global consultancy client to assist with the hiring of several mid and senior-level Service Designers . These roles can be based at any of our client's offices across the UK, offering hybrid working … Experience Design Team and play a key role in shaping complex, user-centred services that positively impact millions-primarily within the public sector. The role requires deep expertise in service design, user research, and inclusive practices, alongside strong stakeholder engagement and leadership skills. Key Requirements: Proven experience delivering end-to-end, user-focused design projects. Background in designing government …/public services and familiarity with the GOV.UK service standard. Ability to coach teams in iterative, data-informed design methodologies. Strong communication skills and the ability to advocate for design at all levels. Must hold existing UK work authorisation (sponsorship not provided). Eligibility for SC clearance (UK residency for the past 5 years required). Desirable: Consultancy experience. More ❯

Role: Service Designer Client: Consultancy, Public Sector Rate: £450-500/d (Inside IR35) Start date: within 2 weeks of offer Length: 6 months Location: remote first; ad-hoc UK travel We’re recruiting for a leading UK tech consultancy who have several service design contract opportunities coming up across two core public sector clients. To be … considered for these opportunities, candidates must have recently worked on service standard assessed UK public sector projects and must be UK based with full right to work. Candidates should have experience of: Conducting user and stakeholder research to understand needs and behaviours. Mapping end-to-end customer journeys to identify pain points and improvement opportunities. Designing service blueprints … that detail the service processes and interactions. Facilitating co-creation workshops and collaboration across multidisciplinary teams. Prototyping services and validating them through user testing and feedback analysis. Developing and iterating service concepts and strategies based on research insights. Documenting and updating service standards, requirements, and operating models. Working in agile, multi-functional teams alongside interaction designers, content More ❯

Senior Service Designer Salary: Up to £70,000 Location: London (Hybrid) A leading UK consultancy is hiring Senior Service Designers to help deliver high-impact, human-centred digital services for clients across the public and private sectors. This is an opportunity to work within a multidisciplinary team, shaping services from discovery through to delivery. Ideal for someone … experienced in navigating complexity, facilitating collaboration, and ensuring services meet both user and business needs. The Role As a Senior Consultant in Service Design , you’ll lead strategic planning for client services and act as a trusted advisor to stakeholders. You'll help design new propositions or evolve existing services by simplifying complexity, aligning teams, and advocating for user … centred outcomes. You may also oversee a delivery team, manage dependencies across departments, and contribute to the internal Service Design Community of Practice. Key Responsibilities Lead service design strategy, ensuring alignment with business and user goals Create and communicate service blueprints, value propositions, and experience maps Facilitate workshops, manage relationships, and drive consensus Propose approaches to complex More ❯

Senior Service Designer Salary: Up to £70,000 Location: London (Hybrid) A leading UK consultancy is hiring Senior Service Designers to help deliver high-impact, human-centred digital services for clients across the public and private sectors. This is an opportunity to work within a multidisciplinary team, shaping services from discovery through to delivery. Ideal for someone … experienced in navigating complexity, facilitating collaboration, and ensuring services meet both user and business needs. The Role As a Senior Consultant in Service Design , you’ll lead strategic planning for client services and act as a trusted advisor to stakeholders. You'll help design new propositions or evolve existing services by simplifying complexity, aligning teams, and advocating for user … centred outcomes. You may also oversee a delivery team, manage dependencies across departments, and contribute to the internal Service Design Community of Practice. Key Responsibilities Lead service design strategy, ensuring alignment with business and user goals Create and communicate service blueprints, value propositions, and experience maps Facilitate workshops, manage relationships, and drive consensus Propose approaches to complex More ❯

loved by every customer, and creates a workplace where all colleagues are proud to belong? Join Specsavers as we grow our business and make a difference! At Specsavers, our Service Strategy & Design team is at the forefront of shaping and delivering consistent, compliant, and efficient end-to-end services. We ensure alignment with the IT Strategy, manage the Service … Portfolio, and identify the impact of changes on Infrastructure & Operations. Our team works across the organisation to design and transition services that are fully supportable and measurable. As a Service Designer, you will play a key role within the Service Strategy and Design team. Your purpose will be to define, develop, and oversee the design of IT … services to ensure they meet business needs and align with our IT Service Strategy. You will bridge the gap between business requirements, technical capabilities, and operational considerations, ensuring services are delivered effectively and efficiently. In this role, you will lead the design and development of end-to-end IT services, including infrastructure, application, and operational components. You will ensure More ❯

loved by every customer, and creates a workplace where all colleagues are proud to belong? Join Specsavers as we grow our business and make a difference! At Specsavers, our Service Strategy & Design team is at the forefront of shaping and delivering consistent, compliant, and efficient end-to-end services. We ensure alignment with the IT Strategy, manage the Service … Portfolio, and identify the impact of changes on Infrastructure & Operations. Our team works across the organisation to design and transition services that are fully supportable and measurable. As a Service Designer, you will play a key role within the Service Strategy and Design team. Your purpose will be to define, develop, and oversee the design of IT … services to ensure they meet business needs and align with our IT Service Strategy. You will bridge the gap between business requirements, technical capabilities, and operational considerations, ensuring services are delivered effectively and efficiently. In this role, you will lead the design and development of end-to-end IT services, including infrastructure, application, and operational components. You will ensure More ❯

challenges, LOTI advocates that borough councils do not merely improve the technologies they use, but also think deeply and creatively about residents' needs, their ways of working, processes and service models. To help achieve this, LOTI is seeking a Service Designer to bring their talents to support our diverse portfolio of projects with London local government. Over … same skills across London local government. You'll report to LOTI's Digital Innovation Delivery Lead (your line manager) while working to bring your skills in user research and service design to support projects across the whole LOTI team. Role Responsibility Reporting into LOTI's Digital Innovation Delivery Lead, your main responsibilities will be to: Work to deliver the … user research and service design aspects of projects led by different members of the LOTI team, while being supported and under the guidance of your line manager. Use (and advise the LOTI team and its members on how to deploy) a variety of service design tools and methods such as primary and secondary research, user stories, personas, wireframes More ❯

Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger More ❯

Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger More ❯

Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger More ❯