251 to 275 of 341 Permanent Service Management Jobs

automated reporting by acting as the first point of contact for HR system queries, troubleshooting, and guiding staff on system functionality, process Improvement, vendor management and compliance with data protection and security standards. Essential skills: • 3–5 years’ experience in systems administration, IT engineering, or advanced support roles. • Experience … with implementing and maintaining HR information systems. (e.g., Sage People, PeopleSoft, Workday, SAP SuccessFactors) • Experience in Learning Management Systems (e.g. Learn Amp or similar enterprise systems). Experience working with major HRIS platforms, LMS, Recruitment, Payroll and Onboarding systems. • Expertise in setting up user roles, permissions, and automated workflows ...

networking, servers, end-user computing, and site technologies Solid understanding of network services (DHCP, DNS, IP) and advanced troubleshooting techniques Familiarity with ITIL-based service management practices, including incident and problem management Experience working in a field-based role, including travel, site access, and health & safety considerations … Excellent communication and stakeholder management skills, with the ability to work independently and collaboratively Job Offer A salary ranging from 45,000 to 50,000 per annum. Opportunities for professional growth. A collaborative and supportive working culture in a not-for-profit environment. Comprehensive benefits package (details ...

days onsite in central Birmingham, and a great benefits package as outlined at the bottom. Responsibilities: Be the key individual responsible for the maintenance, management and design of their nearly 100% Azure based infrastructure environment. Provide thorough technical systems support to both internal and external customers. Identify operational problems … documenting methods of troubleshooting and correction for future use in the form of work instructions. Troubleshoot, resolve, implement or escalate Incidents, service requests or alerts as required. Follow IT Service Management Processes as dictated by SOPs. Ensuring all IT systems function within the parameters of the SLAs. ...

systems are aligned with current and future business needs Manage IT budgets, forecasting, and cost-effectiveness across the function Lead on IT risk management, disaster recovery, and backup processes Implement and maintain network, data, and communications security Maintain Cyber Essentials Plus (CE+) accreditation Provide second and third-line support … working within a legal or professional services environment and be comfortable balancing operational delivery with strategic input. Experience with Partner for Windows (P4W) case management system would be advantageous, and managing Cyber Essentials audits including Cyber Essentials Plus is required. Microsoft Server (2025, 2022, 2019) Microsoft environments: Azure (including ...

microservices, event-driven architecture and data/analytics capabilities Solid commercial awareness, including business and operating models, financial planning, cost-benefit analysis and risk management Experience with enterprise architecture frameworks, tools and modelling techniques Understanding of both project-led and product-led delivery models, alongside Agile principles and methodologies … computer science, engineering, business or systems analysis) Experience within large-scale, asset-intensive or regulated environments (eg utilities, infrastructure or similar) Knowledge of IT service management, SDLC, Agile/Lean delivery and enterprise frameworks such as ITIL Why Apply? Play a central role in a major technology transformation ...

microservices, event-driven architecture and data/analytics capabilities Solid commercial awareness, including business and operating models, financial planning, cost-benefit analysis and risk management Experience with enterprise architecture frameworks, tools and modelling techniques Understanding of both project-led and product-led delivery models, alongside Agile principles and methodologies … computer science, engineering, business or systems analysis) Experience within large-scale, asset-intensive or regulated environments (e.g. utilities, infrastructure or similar) Knowledge of IT service management, SDLC, Agile/Lean delivery and enterprise frameworks such as ITIL Why Apply? Play a central role in a major technology transformation ...

with internal teams and external vendors. The IT Support Specialist contributes to operational efficiency by proactively monitoring systems, resolving incidents, and supporting core IT service management processes ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned … across Windows and macOS environments • Perform system imaging, deployment, and configuration for new devices • Support onboarding and offboarding processes, including account provisioning and access management • Assist users with application issues, system access, and peripheral setup • Troubleshoot devices such as monitors, docking stations, keyboards, and mobile devices • Ensure all incidents ...

firm's technology and are building our team to achieve global growth. We are looking for a Data Engineer to support our Enterprise Data Management team. If you are looking for an opportunity to make a difference as we develop scalable and strategic solutions to support our global growth … various platforms to meet business requirements Coordinate security, application monitoring, development tooling, and related capabilities with responsible teams Provide operational support and incident management for data pipelines and data flows, including proactively updating internal clients and relevant parties on status changes and issues encountered Author and maintain accurate ...

firm's technology and are building our team to achieve global growth. We are looking for a Data Engineer to support our Enterprise Data Management team. If you are looking for an opportunity to make a difference as we develop scalable and strategic solutions to support our global growth … various platforms to meet business requirements Coordinate security, application monitoring, development tooling, and related capabilities with responsible teams Provide operational support and incident management for data pipelines and data flows, including proactively updating internal clients and relevant parties on status changes and issues encountered Author and maintain accurate ...

firm's technology and are building our team to achieve global growth. We are looking for a Data Engineer to support our Enterprise Data Management team. If you are looking for an opportunity to make a difference as we develop scalable and strategic solutions to support our global growth … various platforms to meet business requirements Coordinate security, application monitoring, development tooling, and related capabilities with responsible teams Provide operational support and incident management for data pipelines and data flows, including proactively updating internal clients and relevant parties on status changes and issues encountered Author and maintain accurate ...

organisation seeking an IT Proximity Engineer to provide hands-on technical support across several locations within the Hull area. Working closely with a centralised Service Desk and wider IT teams, you will play a key role in supporting users, maintaining IT infrastructure, and ensuring reliable day-to-day technology … Provide guidance and assistance to users on IT systems and best practices. Ensure compliance with IT security standards, policies, and procedures. Work collaboratively with Service Desk, Infrastructure, Cyber Security, and Operational Technology teams. Contribute to continuous improvement initiatives across the IT function. Skills & Experience Essential Previous experience ...

Develop own application knowledge alongside team leading activities in order to contribute to BAU support tasks and also to support strategic initiatives. Attend monthly service reviews with customers and represent the team professionally. Participate in problem management Root Cause Analysis (RCA) investigations and represent changes at Change Approval … professional development for both self and team. Desirable skills and behaviours: ITIL Foundation certification (Version 3+). Previous experience with using ServiceNOW (or equivalent service management tool) and JIRA/Confluence. Previous experience of Mainframe Transformation or Migration projects would be advantageous. Knowledge of UK Rail or other ...

cyber security, user needs and operational requirements fit together in a safe and supportable design. o Strong operational IT leadership experience, including responsibility for service continuity in complex or 24/7 environments. o Experience building, developing or reshaping high-performing digital, data or technology teams, with clear standards … including a Senior Data Engineer, Senior Business Analyst and Data Scientist. Leading our digital/IT support function, including first and second line support, service levels, escalation routes and supplier support. Building and developing a high-performing Digital, Data and Technology function, with clear roles, standards, priorities and ways ...

Technical Operations Engineer Working Pattern Hybrid working four days in the office and one day working from home Role Overview This is a service focused proactive Technical Operations role responsible for maintaining monitoring and continuously improving a distributed Internet of Things and automated parking environment. The role has ownership … site operational environment with strong hands on experience in infrastructure networking and Internet of Things based systems. Role Responsibilities 1 IoT and device infrastructure management Maintain monitor and optimise Internet of Things devices and hardware including cameras edge devices kiosks tablets and networking equipment Manage deployment configuration and lifecycle ...

dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout … technical authority driving the design, development, and deployment of AI-powered solutions across our enterprise ServiceNow environment. Responsibilities include working closely with the product management team to ensure we deliver the best user experiences. Your Responsibilities on the Team Own the end to end ServiceNow architecture across Now Assist ...

working exclusively with a fast-growing UK SaaS business that provides a field service management and workforce scheduling platform used by some of the UK's largest housing associations, local authorities, and facilities management organisations. This is a genuine account management role with real commercial weight. … rely on the platform as critical infrastructure. What You Will Be Doing Owning a portfolio of named accounts across housing, local government, facilities management, and utilities Building deep, multi-threaded relationships with senior stakeholders including Heads of Operations, IT Directors, Asset Managers, and Directors of Housing Driving net revenue ...

background in security engineering, offensive security, or security architecture Hands-on experience evaluating and deploying enterprise security tooling Strong Linux administration skills (system hardening, service management, troubleshooting, network tuning, secure baseline implementation, orchestration) Practical cloud management experience, including CI/CD pipeline design and implementation Proven experience ...

system performance and proactively identify potential issues Support deployments, patches, and system upgrades Work closely with users, stakeholders, and technical teams to ensure smooth service delivery Maintain accurate incident records and technical documentation Required Skills & Experience: Proven experience in a 2nd Line Support/Application Support role Strong hands … experience supporting Pega applications (essential) Excellent troubleshooting and incident management skills Experience with SQL/databases would be advantageous Understanding of ITIL processes and service management best practice Strong communication skills with a customer-focused approach Contract Details: 12 month Fixed Term Contract Hybrid working - 2 days ...

summary As an IT Asset Officer you will provide IT hardware and software asset management to University Hospitals of Morecambe Bay NHS FoundationTrust and external organisations such as Morecambe Bay ICB (Integrated Care Board). The work will be challenging but it is an opportunity to put your knowledge … considered central to the delivery of good patient care. This belief is clearly evident in the significant investment made in the I3 service to support the Trust-wide implementation of our ePR (Electronic Patient Record) and associated technologies. You will work along side I3 technical teams providing engineers access ...

Support Analyst | Application Support Salary: Up to £40,000 Location: Wolverhampton The Role Support and troubleshoot business-critical applications and ERP systems Manage incidents, service requests, problem investigations and change requests Work closely with users and stakeholders across multiple sites Create and maintain support documentation, process guides and knowledge … support processes and introduce more efficient ways of working Support system upgrades, migrations and post-implementation activities Ensure support requests are managed within agreed service levels What We're Looking For Experience in an Application Support, ERP Support or Systems Support role Knowledge of ERP systems, ideally Microsoft Dynamics ...

Glance: SAP SuccessFactors Senior Consultant – Managed Services Support Remote - Home-based Up to £75,000 Plus Benefits Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: For over 15 years, we've built … customers' solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal ...

Second Line IT Support Technician. The role will be responsible for providing advanced technical assistance to end users, supporting the resolution of incidents and service requests escalated from the first line support team. This role requires a solid understanding of IT systems, outstanding problem-solving abilities, and the capacity … customer satisfaction. As a 2nd Line IT Support Technician your role will include: · Respond to and resolve basic and complex technical incidents and service requests from users, ensuring timely and effective solutions. · Diagnose and troubleshoot hardware, software, network, and system issues, both remotely and on-site as required. · Install ...

resource allocation, and scheduling Conduct and lead business continuity reviews and tests for operational resilience Oversee and support the AILS (Acceptance In to Live Service) process Host, lead, and oversee technical bridges with customers to resolve faults, including out-of-hours support Lead a team of network engineers … bring? Proven engineering or operational team leadership experience -ideally in a Cisco environment Strong organisational and multitasking skills Understanding of fault ticketing systems and service operations Advanced Microsoft 365 proficiency, especially Outlook and Forms Calm under pressure; adept at leading incident resolution in customer settings ITIL or service ...

surface combatants and aircraft carriers-HII ensures a high state of readiness. HII supports the Department of Energy's national security mission through the management and operation of its sites, as well as the safe cleanup of legacy waste across the country. HII meets clients' toughest nuclear and environmental … challenges. Meet HII's Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense - the data evolution - by accelerating a breadth ...

internal knowledge sharing, capability development, and practice maturity across the organisation. Contribute to the identification, design, and development of innovative internal products, frameworks, and service offerings that enhance CACI’s strategic advantage, improve delivery efficiency, and support growth across key market sectors. Technology Coverage Across a broad and evolving … Code - desirable What We’re Looking For Technical & Professional Expertise Proven experience designing and delivering large-scale network and security solutions across enterprise or service provider environments. Deep understanding of network architecture principles, high availability design, routing protocols, segmentation, security architectures, and cloud networking. Experience acting as the final ...