276 to 300 of 340 Permanent Service Management Jobs

opportunity to support digital transformation and strengthen EPR capability across multiple clinical services. Main duties of the job The postholder will provide specialist system management and user support for the Community Dental EPR (0.6 WTE) and wider Trust EPR systems (0.4 WTE). Key duties include managing user accounts … access, maintaining system configuration, supporting clinical and operational teams, resolving incidents and service requests, and ensuring data accuracy and system availability. The role will support workflow optimisation, contribute to testing and implementation of system changes, monitor data quality, and ensure compliance with Trust policies and digital standards. The postholder ...

complex technology landscapes. 🔍 About the Role As an Observability Engineer, you’ll play a critical role in ensuring system reliability, performance, and proactive incident management . You’ll work across teams to embed observability into the heart of our solutions, leveraging cutting-edge tooling such as Dynatrace . … Partner with architects and delivery teams to embed monitoring into solution design and testing Develop and maintain dashboards, alerts, and visualisations to enable proactive service management Drive continuous improvement initiatives , helping teams mature their observability practices ✅ What We’re Looking For Strong experience in SRE principles and methodologies ...

Your role The Technician II is responsible for executing Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data … This role will participate in the full continuous (24x7) Call Out team together with the other Technicians. What you'll do Provide technical customer service support and perform operational technical interventions for clients, including handling Remote Hands requests. Assist in the implementation of technical projects and support activities, including ...

line support for business-critical applications Work closely with internal teams, developers, vendors, and external partners to resolve issues and deliver solutions Support change management activities and ensure smooth transitions Ensure compliance with internal policies, security standards, and regulatory requirements Assist with audits, risk assessments, and application governance activities … have: Experience supporting and developing enterprise applications Intermediate SQL skills, including querying and data manipulation Understanding of APIs, middleware, and system integrations Experience with service management platforms such as Jira and Helix Experience managing Windows Servers Knowledge of role-based access controls, authentication protocols, and data protection principles ...

storage and backup Responsibilities: Act as the first point of contact for IT support queries via phone and email Log and manage incidents using service management tools Resolve issues in line with SLAs or escalate to second/third-line support when necessary Attend customer sites for installations …/WAN technologies (routers, switches, firewalls) Fibre optic communications VOIP, SIP, ISDN Broadband technologies (ADSL/VDSL, FTTC, FTTP, Point-to-Point) Strong customer service focus Proactive and able to work under pressure Good initiative and problem-solving skills Full UK driving license Entry requirements: 3 GCSEs (or equivalent ...

internal knowledge sharing, capability development, and practice maturity across the organisation. Contribute to the identification, design, and development of innovative internal products, frameworks, and service offerings that enhance CACIs strategic advantage, improve delivery efficiency, and support growth across key market sectors. Technology Coverage Across a broad and evolving technology … Code - desirable What Were Looking For Technical & Professional Expertise Proven experience designing and delivering large-scale network and security solutions across enterprise or service provider environments. Deep understanding of network architecture principles, high availability design, routing protocols, segmentation, security architectures, and cloud networking. Experience acting as the final technical ...

support to the business, responding to queries and issues via phone and email. Assist the Acturis Support Lead in delivering a high-quality support service aligned to business priorities and SLAs. Liaise with third-party suppliers, including Acturis, to ensure incidents, defects, and change requests are progressed and resolved … these into the Acturis change and governance process. Principal Accountabilities Timely and accurate resolution of Acturis-related business queries and issues. Adherence to agreed service levels and operational priorities. Compliance with Acturis Change Board controls, governance, and documentation standards. High levels of accuracy and attention to detail, with minimal ...

focus on leading the delivery of one of our core strategic deals, whilst also contributing to the wider development of our Digital Sales and Service Proposition. The role will report into the Insurance Domain Consulting Lead for Europe, there will be a dotted reporting line for Programme purposes … being recruited for. Key Responsibilities: Act as domain lead consultant across a series of projects and workstreams across various initiatives in the Sales & Service activities for a major Savings & Retirement business within the UK Life & Pensions sector. Act as a subject matter expert (from a UK Savings & Investments operations ...

Overview We are supporting a large and complex organisation undergoing a significant period of digital transformation and service improvement. As part of this journey, an opportunity has arisen for an experienced Solution Architect to help shape technology strategy, drive architectural best practice, and support the delivery of key business … design principles. Desirable Experience Experience working within large, complex organisations. Exposure to enterprise architecture methodologies and structured design approaches. Relevant architecture, project delivery, or service management certifications. Experience supporting large-scale transformation programmes. What's on Offer This is an excellent opportunity to join a forward-thinking organisation ...

Overview We are supporting a large and complex organisation undergoing a significant period of digital transformation and service improvement. As part of this journey, an opportunity has arisen for an experienced Solution Architect to help shape technology strategy, drive architectural best practice, and support the delivery of key business … design principles. Desirable Experience Experience working within large, complex organisations. Exposure to enterprise architecture methodologies and structured design approaches. Relevant architecture, project delivery, or service management certifications. Experience supporting large-scale transformation programmes. What's on Offer This is an excellent opportunity to join a forward-thinking organisation ...

important. The right person will have hands-on administration experience in at least one of the core platforms, a working knowledge of ITIL service management principles, and the organisational ability to manage multiple workstreams without dropping things. The role will pay around £45-55K base ...

socials Opportunity to grow into Account Executive or senior sales roles Founded 20 years ago, our client is one of the UK’s leading Service Management (SM) software platforms. Today, our client has 400+ employees across the multiple countries and is backed by private equity. With continued investment … organisational skills and attention to detail Motivation to work towards targets and personal goals Nice to Have (Not Essential) Some experience in sales, customer service, retail, hospitality, or business development Familiarity with CRM tools such as HubSpot Interest in technology, SaaS, or the field service industry ...

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your … have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester ...

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your … have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester ...

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your … have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester ...

Windows, propriety business systems, and setting up of new user accounts, whilst also working with outsourced IT providers and vendors to resolve incidents and service issues. In addition you will support IT security controls, updates and patches, work on compliance initiatives such as Cyber Essentials and data protection requirements … projects such as system upgrades, new tech rollouts and process enhancements. The ideal candidate will have previous experience in an IT support or service/help desk role; strong working knowledge of MS Windows, 365 and standard MS Office applications, have a core understanding of networking, hardware and have ...

users across SCG, handling escalated issues from first line and resolving more complex technical problems. Responsibilities: Receiving and resolving escalated tickets from First Line Service Desk.? Diagnosing and resolving more complex technical issues that cannot be resolved at first line.? Escalating issues to Infrastructure, Security, or specialist teams when … activities by ensuring end-user devices are covered by protection software.? Supporting software deployment activities, rolling out EUC software to users.? Supporting EUC patch management activities to ensure software is updated to the latest, secure versions.? Supporting identity and access administration activities in compliance with defined IAM policies, including ...

Perks and Employee Assistance Program. Overview Are you an experienced Security Maintenance Engineer looking to join a company that values quality, professionalism, and customer service? We are seeking a motivated and customer-focused engineer to join our growing team in the West Midlands. This is an excellent opportunity … someone with CCTV and security systems knowledge who takes pride in delivering exceptional service and building strong client relationships. You will be working across a variety of security systems and environments, supported with ongoing training and development to help you continue progressing your career. Key Responsibilities Carry out planned ...

leadership experience who enjoys working in a fast-paced operational environment. The Role As Assistant IT Manager, you will support the day-to-day management of the UK IT function, ensuring the smooth running of systems and infrastructure across multiple sites. You will also work closely with wider group … suppliers and contractors Managing local IT procurement and invoice processing Supporting health & safety compliance within the department Overseeing the effective use of the IT Service Management platform Maintaining accurate IT documentation Assisting with support and installation tasks where required Deputising for the IT Manager during periods of absence ...

Dynamics best practice. Key Responsibilities Solution & Process Design Lead end-to-end process discovery across the commercial lifecycle: Opportunity → Quote → Order → Fulfilment → Billing → Service Design and optimise the product catalogue, pricing models, and quoting processes within Dynamics 365 Sales Ensure alignment and integration between Dynamics 365 Sales and Business … processes across CRM and ERP Strong knowledge of Business Central modules, including: Finance Sales & Purchasing Inventory & Warehousing Projects/Jobs/Resource billing Service Management Experience designing and supporting CRM–ERP integrations (D365 Sales & BC) Strong capability in: Functional design and documentation Process improvement and standardisation Stakeholder engagement ...

remote SCADA/PLC issues across various automation platforms (Siemens, Rockwell, WinCC, TIA Portal, etc.) Provide real-time technical support to commissioning and field service teams during startup and maintenance Configure and maintain industrial networks, remote access tools, and system alarms Support retrofit projects and ensure compatibility of updated … WinCC, C/C++, Python, Linux) Assist in commissioning of new systems remotely or in collaboration with field technicians Collaborate cross-functionally with field service, engineering, and sales for technical proposals and system design Create and maintain user manuals, programming standards, and operating procedures Document interventions, updates, and remote ...

5+ years’ sales success within the Defence sector Strong knowledge of Public Sector/government frameworks & procurement routes (essential) Experience in Managed Services/Service Management Degree or equivalent If you are ready to lead on high-value deals and shape real growth? This is your opportunity - apply ...

years' experience with Windows operating systems and hardware in a computer support related setting; experience working in a networked environment. Working knowledge of ITIL service management and its processes is highly advantageous. Knowledge of AV systems and telecommunications would be beneficial. A great opportunity for someone who enjoys ...

years’ experience with Windows operating systems and hardware in a computer support related setting; experience working in a networked environment. Working knowledge of ITIL service management and its processes is highly advantageous. Knowledge of AV systems and telecommunications would be beneficial. A great opportunity for someone who enjoys ...

knowledge across complex, evolving platforms. Comfortable analysing ticket data and operational metrics to identify issues and improvements. Familiar with support tooling such as Jira Service Management, Zendesk or similar. Organised, proactive and hands‐on, equally confident rolling up your sleeves and thinking strategically. Excellent written communication, clear, structured ...