provides technical assistance and support to faculty, staff, administrators, students, and others in the resolution of reported computer or related technical problems or issues; troubleshoots user accounts, validates assigned software licenses, and responds to issues via the work order tracking system; receives, diagnoses, and provides immediate solutions for hardware, software and user, network, and security access issues; ensures … process to the customer, and as appropriate, guides users in resolving problems. Performs troubleshooting and validation for user authentication, multi-factor authentication (MFA), user/device based and perpetual softwarelicensing, district owned cloud-based web applications, desktop software operation, printer assignments, mobile phone applications, and smart-classroom technical issues. Troubleshoots a variety of user issues problems … relating to various software applications, email, network and printer operations, internet functions and desktop security issues; responds to a variety of questions and inquiries. Creates and monitors IT system work orders; routes any unresolved issues to the next level of support work queues; escalates urgent or emergency situations to supervisor. Creates documentation of established resolutions, procedures, workflows, diagnostics that More ❯
service. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including softwarelicensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your More ❯
point for anything from a locked-out account to complex networking issues. Rolling out and refining IT support processes and workflows. Owning IT support budget and asset lifecycle - from softwarelicensing to hardware procurement. Championing IT security protocols and compliance. Supporting AV and meeting room setups, especially during board meetings and key events. Building strong relationships across departments More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Softcat plc
resolution Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including softwarelicensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your More ❯
forward. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including softwarelicensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your More ❯
Marlow, England, United Kingdom Hybrid / WFH Options
Softcat Plc
Plc. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including softwarelicensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your More ❯
and services. Develop and maintain disaster recovery and business continuity plans. Work closely with stakeholders across the business to understand technology needs and provide effective solutions. Manage vendor relationships, softwarelicensing, and service contracts. Support compliance with internal policies and external regulatory standards (e.g., ISO, GDPR). Collaborate with cybersecurity teams to ensure compliance and secure operations. Contribute More ❯
and regularly update sales forecasts and activity reports. Drive growth through upselling and cross-selling of managed IT services and Microsoft-based solutions. Stay up to date with Microsoft licensing changes, new products, and evolving market trends. Represent the company at networking events, trade shows, and partner functions to promote brand awareness and generate leads. Requirements: Proven experience (3+ … in business development or sales within the IT industry, ideally with a Managed Service Provider. Strong knowledge of Microsoft products and services, including Microsoft 365, Azure, Dynamics 365, and licensing models. Demonstrated ability to develop strategic partnerships and close mid-to-large scale B2B deals. Excellent communication, negotiation, and interpersonal skills. Familiarity with sales CRM platforms. Ability to work More ❯
security team. Use Azure DevOps to set and manage project-related tasks. Oversee service request tickets related to cyber security, ensuring SLA compliance. Optimize the use of our Microsoft Licensing Agreement. Collaborate with the Security Operations Centre and Networking engineers to drive security initiatives. Participate in cross-team projects as a cyber security subject matter expert. Act as the More ❯
About the Company My client is an award-winning independent softwarelicensing and Cloud consultancy. They take pride in promoting their independence and objectivity as core business values and place their clients at the heart of the business model. About the Role You will lead the way in delivering high-end services focused on Cloud migration, management, optimisation … and software licensing. Your responsibilities will include managing and developing these services, and performing various softwarelicensing and software asset management tasks across contractual, technical, financial, and commercial client areas. Responsibilities Delivery Manage and deliver services to clients proactively, ensuring a consistently excellent level of service. Make sure client objectives are met and they derive maximum … value from their softwarelicensing arrangements. Develop client engagement practices including technical solutions, process and project management, software asset management, and wider ITAM practices. Support and advise on commercial discussions and deal preparation strategy and tactics. Compile accurate Effective Licensing Positions and associated reporting from various data sources, including Effective Licensing Positions for at least More ❯
because it all matters. About the role: As the IT Asset Specialist, you will oversee the full lifecycle of SARIA Food and Pharma’s IT assets, which include hardware, software and related licenses from acquisition to disposal. Being an effective collaborator and communicator in this role is key, as you will work closely with IT Vendors and Procurement to … acquire new IT hardware and software, whilst ensuring that our purchases are cost efficient and meet the needs of a growing business. Responsibilities: Ensuring that all IT assets are accurately inventoried, tagged, and tracked within asset management systems Maintaining an up-to-date record of asset status, including location, user assignments, and condition Coordinating with IT vendors for procurement … warranty management, and support services, ensuring timely delivery and compliance with contracts Monitoring and tracking software licenses to ensure compliance with vendor agreements, avoiding over- or under-licensing situations Conducting periodic software audits to ensure legal compliance with licensing laws (e.g., Microsoft, Adobe, Oracle, etc.) Optimizing softwarelicensing costs by consolidating licenses and together More ❯
because it all matters. About the role: As the IT Asset Specialist, you will oversee the full lifecycle of SARIA Food and Pharma’s IT assets, which include hardware, software and related licenses from acquisition to disposal. Being an effective collaborator and communicator in this role is key, as you will work closely with IT Vendors and Procurement to … acquire new IT hardware and software, whilst ensuring that our purchases are cost efficient and meet the needs of a growing business. Responsibilities: Ensuring that all IT assets are accurately inventoried, tagged, and tracked within asset management systems Maintaining an up-to-date record of asset status, including location, user assignments, and condition Coordinating with IT vendors for procurement … warranty management, and support services, ensuring timely delivery and compliance with contracts Monitoring and tracking software licenses to ensure compliance with vendor agreements, avoiding over- or under-licensing situations Conducting periodic software audits to ensure legal compliance with licensing laws (e.g., Microsoft, Adobe, Oracle, etc.) Optimizing softwarelicensing costs by consolidating licenses and together More ❯
required to be subject matter expert (SME) and become a trusted Microsoft Solution Specialist. The role will require you to work closely with the sales team, to support product licensing enquiries, to help customers understand the best way to procure and license products and ultimately drive product sales through our CSP (Cloud Solution Provider) offering. Training materials and access … educate sales, run webinars, and drive new business opportunities within our existing and new customer base. This role will require you to: - Learn/continue to learn the Microsoft Licensing Product & Software Service portfolio Work closely with our Sales Teams, Client Success Managers and Microsoft Sellers to help qualify, define, and shape opportunities to drive and grow license … sales and CSP Work with customers, pre-sales and other parts of the business to help promote and sell the value of Microsoft products and licensing solutions including, but not limited to Microsoft Office 365, Microsoft 365, Surface, Dynamics 365 and Azure. Based on experience and expertise, contribute, or run workshops, licensing assessments, persona mapping to help us More ❯
required to be subject matter expert (SME) and become a trusted Microsoft Solution Specialist. The role will require you to work closely with the sales team, to support product licensing enquiries, to help customers understand the best way to procure and license products and ultimately drive product sales through our CSP (Cloud Solution Provider) offering. Training materials and access … educate sales, run webinars, and drive new business opportunities within our existing and new customer base. This role will require you to: - Learn/continue to learn the Microsoft Licensing Product & Software Service portfolio Work closely with our Sales Teams, Client Success Managers and Microsoft Sellers to help qualify, define, and shape opportunities to drive and grow license … sales and CSP Work with customers, pre-sales and other parts of the business to help promote and sell the value of Microsoft products and licensing solutions including, but not limited to Microsoft Office 365, Microsoft 365, Surface, Dynamics 365 and Azure. Based on experience and expertise, contribute, or run workshops, licensing assessments, persona mapping to help us More ❯
required to be subject matter expert (SME) and become a trusted Microsoft Solution Specialist. The role will require you to work closely with the sales team, to support product licensing enquiries, to help customers understand the best way to procure and license products and ultimately drive product sales through our CSP (Cloud Solution Provider) offering. Training materials and access … educate sales, run webinars, and drive new business opportunities within our existing and new customer base. This role will require you to: - Learn/continue to learn the Microsoft Licensing Product & Software Service portfolio Work closely with our Sales Teams, Client Success Managers and Microsoft Sellers to help qualify, define, and shape opportunities to drive and grow license … sales and CSP Work with customers, pre-sales and other parts of the business to help promote and sell the value of Microsoft products and licensing solutions including, but not limited to Microsoft Office 365, Microsoft 365, Surface, Dynamics 365 and Azure. Based on experience and expertise, contribute, or run workshops, licensing assessments, persona mapping to help us More ❯
required to be subject matter expert (SME) and become a trusted Microsoft Solution Specialist. The role will require you to work closely with the sales team, to support product licensing enquiries, to help customers understand the best way to procure and license products and ultimately drive product sales through our CSP (Cloud Solution Provider) offering. Training materials and access … educate sales, run webinars, and drive new business opportunities within our existing and new customer base. This role will require you to: - Learn/continue to learn the Microsoft Licensing Product & Software Service portfolio Work closely with our Sales Teams, Client Success Managers and Microsoft Sellers to help qualify, define, and shape opportunities to drive and grow license … sales and CSP Work with customers, pre-sales and other parts of the business to help promote and sell the value of Microsoft products and licensing solutions including, but not limited to Microsoft Office 365, Microsoft 365, Surface, Dynamics 365 and Azure. Based on experience and expertise, contribute, or run workshops, licensing assessments, persona mapping to help us More ❯
projects. Track project timelines, milestones, and deliverables. Communicate project updates to stakeholders. Assist in the preparation of project reports and presentations. Help with the logistical side of hardware and software rollouts Act as a point of contact for IT vendors and suppliers. Manage vendor contracts and agreements. Track vendor performance and ensure compliance with service level agreements (SLAs). … Assist in the evaluation and selection of new vendors. Asset Management: Maintain an accurate inventory of IT hardware and software assets. Track asset lifecycle and manage asset disposal. Ensure compliance with softwarelicensing agreements. Assist with asset audits and reporting. Communication and Reporting: Prepare and distribute IT-related communications to staff. Generate reports on IT department activities More ❯
looking for an experienced Senior Corporate Counsel to join our extremely talented global legal team. The role will need an individual with a strong transactional background, ideally in large software/tech companies. This is a great opportunity to join a growing global legal team and work in a fast paced, energizing environment with Fortune 100 Customers in the … in good standing. 10+ years of experience in technology transactions, ideally including both private practice and in house counsel roles. Experience drafting, negotiating and closing large complex multi-national software and services agreements, including, without limitation, softwarelicensing, SaaS and/or software/hardware managed services contracts. Attorneys who have negotiated complex professional services deals … communicate complex ideas or legal concepts in an easy to understand manner through all levels and functions of the organization. Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities More ❯
projects. Track project timelines, milestones, and deliverables. Communicate project updates to stakeholders. Assist in the preparation of project reports and presentations. Help with the logistical side of hardware and software rollouts Vendor Management: Act as a point of contact for IT vendors and suppliers. Manage vendor contracts and agreements. Track vendor performance and ensure compliance with service level agreements … SLAs). Assist in the evaluation and selection of new vendors. Asset Management: Maintain an accurate inventory of IT hardware and software assets. Track asset lifecycle and manage asset disposal. Ensure compliance with softwarelicensing agreements. Assist with asset audits and reporting. Communication and Reporting: Prepare and distribute IT-related communications to staff. Generate reports on IT More ❯
Banbury, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
management, enrolments, course publishing and archiving Monitor performance, ensure system security, perform regular backups, and ensure high availability and disaster recovery readiness Collaborate with a Senior Web Developer on software updates, patches, upgrades, and automation of provisioning/configuration using tools such as Puppet Maintain documentation of system configurations, processes, and softwarelicensing Liaise with a central More ❯
focused, and skilled in troubleshooting a variety of IT challenges. Responsibilities: User Support & IT Operations: Provide first- and second-line IT support to all UK office staff across hardware, software, networking, and productivity tools. Manage user accounts, device provisioning, and access controls across M365 and Google Workspace. Set up and maintain desktop/laptop environments, mobile devices, and peripherals … Administer and support Google Workspace, Microsoft Active Directory, Exchange Online, SharePoint, and Teams. Set up and maintain AV equipment and video conferencing systems (Lark, Teams) in meeting rooms. Manage softwarelicensing, patching, and endpoint security. Develop scripts (e.g., PowerShell, Python) to automate repetitive tasks and streamline IT processes. Identify areas for improvement and implement IT solutions that enhance … and ensure compliance with global standards (e.g., MFA, password policies, endpoint protection). Assist with local implementation of security audits, risk assessments, and backup procedures. Manage IT hardware and software inventory, procurement, and vendor relationships. Coordinate with third-party service providers for support and repairs when needed. Coordination & Documentation: Work closely with global IT teams to align with company More ❯
Oxford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
management, enrolments, course publishing and archiving Monitor performance, ensure system security, perform regular backups, and ensure high availability and disaster recovery readiness Collaborate with a Senior Web Developer on software updates, patches, upgrades, and automation of provisioning/configuration using tools such as Puppet Maintain documentation of system configurations, processes, and softwarelicensing Liaise with a central More ❯
and resolving technical challenges. Serve as the primary escalation point for BIM/CAD-related queries and issues across the organisation. Oversee the management of BIM-related budgets, including softwarelicensing, training initiatives, and hardware investments to maximise cost-efficiency. Conduct regular audits of BIM models to verify quality, accuracy, and compliance with internal, client, and industry standards. … variety of digital tools. High attention to detail, strong analytical thinking, and a structured approach to problem-solving, with a track record of implementing effective solutions. Skilled in BIM software platforms such as Revit, Navisworks, and AutoCAD, along with knowledge of data exchange formats including IFC and COBie. Understanding of Common Data Environments (CDEs) and federated modelling workflows. Recognised More ❯
and resolving technical challenges. Serve as the primary escalation point for BIM/CAD-related queries and issues across the organisation. Oversee the management of BIM-related budgets, including softwarelicensing, training initiatives, and hardware investments to maximise cost-efficiency. Conduct regular audits of BIM models to verify quality, accuracy, and compliance with internal, client, and industry standards. … variety of digital tools. High attention to detail, strong analytical thinking, and a structured approach to problem-solving, with a track record of implementing effective solutions. Skilled in BIM software platforms such as Revit, Navisworks, and AutoCAD, along with knowledge of data exchange formats including IFC and COBie. Understanding of Common Data Environments (CDEs) and federated modelling workflows. Recognised More ❯
Dronfield, Barnwood, Gloucestershire, United Kingdom
Omega Resource Group
and resolving technical challenges. Serve as the primary escalation point for BIM/CAD-related queries and issues across the organisation. Oversee the management of BIM-related budgets, including softwarelicensing, training initiatives, and hardware investments to maximise cost-efficiency. Conduct regular audits of BIM models to verify quality, accuracy, and compliance with internal, client, and industry standards. … variety of digital tools. High attention to detail, strong analytical thinking, and a structured approach to problem-solving, with a track record of implementing effective solutions. Skilled in BIM software platforms such as Revit, Navisworks, and AutoCAD, along with knowledge of data exchange formats including IFC and COBie. Understanding of Common Data Environments (CDEs) and federated modelling workflows. Recognised More ❯