26 to 50 of 77 Permanent Support Team Leader Jobs

Join Our Team as a Team Leader – Make a Real Difference! Location: Newcastle & Gateshead Salary: £26,780 per annum On Call: £2,600 per annum (rotational basis, including weekends) Hours: 37.5 hours per week, shift work and alternative weekends Contract: Full-time, Permanent At LIFE by Be Caring, we are driven by our core values … Involved, Be the Best You Can Be, Be Happy, Be Safe, and Be Proud. Due to the expansion of our department, we are seeking a passionate Team Leader to help lead our dedicated team, ensuring that the people we support continue to achieve their full potential in independent supported living. If you are … Programme (24/7 support for you and your dependents) Optional Union membership through GMB Mileage allowance (45p per mile) The Role As a Team Leader, you’ll be at the heart of delivering high-quality, person-centred care. You will mentor and coach Support Workers, ensuring that the people we support More ❯

Join to apply for the Technical Support Team Leader role at AccessAble Games 3 days ago Be among the first 25 applicants Join to apply for the Technical Support Team Leader role at AccessAble Games Reading Customer Support - Objective/Full time/Hybrid Apply for this job … you a strong communicator, a natural problem-solver, and passionate about leading people as well as technology? We're looking for an Technical Support Team Leader to guide a team of skilled support engineers and help us deliver world-class product support. This is a hands-on leadership role where your … ago Associate Director of Laboratory Engineering and Technology - Site Lead Oxford Oxford, England, United Kingdom 2 weeks ago Slough, England, United Kingdom 4 hours ago Cloud Hosting Infrastructure Operations Leader Abingdon-On-Thames, England, United Kingdom 3 weeks ago Reading, England, United Kingdom 23 hours ago Godalming, England, United Kingdom 1 day ago Reading, England, United Kingdom 1 week More ❯

is now establishing a more formal structure to provide the best possible support and specialisms to its sales organisations. Your new role: Are you an experienced IT leader with a proven ability to manage and inspire international teams of experts? Do you thrive in guiding teams through complex IT challenges while fostering a collaborative, high-performance environment … If so, we have the perfect opportunity for you! We are looking for a Regional IT Support Team Leader to join our dynamic organisation. As the leader of an international team, you will play a pivotal role in ensuring the smooth operation of IT support across multiple countries. Your expertise … a positive work environment that encourages professional growth, learning, and innovation What you’ll need to succeed: To succeed as a Regional IT Support Team Leader, you’ll need strong leadership skills and a passion for driving team performance. The ability to inspire and motivate a remote, international team is crucial More ❯

As the Team Leader of Technical Support, you will lead a team of six Tech Support Coordinators within the Lifecycle Performance Services (LPS) department at FORTNA. Your team is responsible for resolving complex (mechatronic) malfunctions at our customers' locations. Your team is strong in coordination, working closely … with various departments both within and outside our organization, such as; work preparation, planning, service engineering, specialists (e.g., PLC and PC), suppliers, and service partners. Your team places the customer at the center, with the goal of exceeding customer expectations. You will be part of the LPS team at FORTNA, which places you in a highly … have an affinity for technology and understand how customer, contract, and maintenance processes function. What does the role entail? Operations You are the point of contact for your team members and manage the daily operations of your team. When needed, you assist in operations ( 40%) and are the first escalation point for your team members and More ❯

who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Key Responsibilities: Lead and manage the sales support team, providing guidance, training, and support to team members. Develop and implement strategies to improve the efficiency and effectiveness of the sales support function. Collaborate with sales team to understand their needs and provide timely and accurate support. Monitor and analyse sales support metrics to identify areas for improvement and implement corrective actions. Ensure the timely and accurate processing of sales orders, quotes, and customer inquiries in line with SLAs. Maintain and update sales support documentation, including process manuals and training materials. Foster a positive and collaborative team environment, promoting continuous learning and development. Liaise with other departments, such as marketing, finance, and customer service, to ensure seamless support for sales activities. Handle escalated customer issues and provide resolution in a timely manner. Stay up-to-date with best More ❯

pay range Direct message the job poster from Okta Resourcing Experienced Managing Director @ Okta Resourcing | Technical Recruiting This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company that has developed a platform delivering compliance and risk management solutions to the healthcare sector. Due to … extensive demand for the product and services, they now want to expand their team with a highly experienced Software Applications Support Team Lead. The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/… KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure smooth integration between Freshdesk and Jira for cross-team More ❯

in your career or looking to progress as an industry professional, Node4 has a place for you. About the role As a Cloud Support Team Leader, you will be responsible for overseeing the day-to-day operations of a cloud support team, ensuring high-quality technical support for cloud … based systems. The role involves managing a team of cloud support engineers, liaising with cross-functional teams and clients, and maintaining service level agreements (SLAs). What will you bring? Excellent communication skills, both written and verbal. Confidence to work and communicate across a variety of audiences in a professional manner. Excellent time management skills and … and getting it right first time. Ability to work pro-actively and to tight deadlines. Knowledge and experience working in an ITIL environment. Experience as a team leader in a cloud support environment. Experience working within a Managed Service Provider. Strong knowledge of cloud services (Private Cloud - VMWare, VCloud Director and Public Cloud experience AWS More ❯

Recovery Support Team Leader Location: London Salary : £30,082 per annum, plus benefits Vacancy Type: Permanent, Full Time We are recruiting for a Recovery Support Team Leader. The Recovery Support service is available to current or former Forward Trust clients who are on a substance misuse recovery pathway, making … in addiction recovery, moving away from crime, overcoming mental health problems, or who are coming out of a period of unemployment or homelessness. Roles Responsibilities The Team Leader will be based within the central Recovery Support team. The Team Leader will be responsible for co-ordinating all recovery support functions … that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas. The aim of the role is to have a robust recovery More ❯

JOB TITLE : Onsite IT Support Team Leader SALARY: £40,000 - £42,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years plus more Do you have strong onsite IT support experience along with experience in supporting a team to develop and coach and be the … you answered yes to any of the above, we may have the role for you! We are currently looking for an Onsite IT Support Team Leader to manage a team of individuals within a busy onsite helpdesk environment. You will be responsible for all relationships with your customers, focusing on getting the best … service and dealing with clients both by phone or email A keen interest in IT or experience managing a helpdesk team KEYWORDS : IT Onsite Team Leader, Onsite IT Team Leader, IT Team Leader, 1st Line IT Support, 1st Line, 1st Line Team Leader, 1st More ❯

Support Team Leader £35,000 - £37,000 Monday to Friday, 9:00am - 5:30pm South Wales Are you an experienced people manager who thrives in a fast-paced support environment? Hatched Talent Solutions is working closely with a respected IT services provider to find a Support Team Leader … and develop a dedicated customer service team. This is a people-first leadership role, perfect for someone who's confident managing day-to-day operations, building a positive team culture, and improving service delivery. You won't need to be hands-on technically, but you will need to be organised, communicative, and passionate about team success. … What you'll be doing: Leading and managing a team of support staff, ensuring all customer SLAs are met. Conducting regular performance reviews and providing coaching and development support. Improving and streamlining internal support processes. Coordinating and scheduling site visits and resource allocation. Working closely with the senior leadership team to drive More ❯

Support Team Leader £35,000 - £37,000 | Monday to Friday, 9:00am - 5:30pm | South Wales Are you an experienced people manager who thrives in a fast-paced support environment? Hatched Talent Solutions is working closely with a respected IT services provider to find a Support Team Leader … and develop a dedicated customer service team. This is a people-first leadership role, perfect for someone who's confident managing day-to-day operations, building a positive team culture, and improving service delivery. You won't need to be hands-on technically, but you will need to be organised, communicative, and passionate about team success. … What you'll be doing: Leading and managing a team of support staff, ensuring all customer SLAs are met. Conducting regular performance reviews and providing coaching and development support. Improving and streamlining internal support processes. Coordinating and scheduling site visits and resource allocation. Working closely with the senior leadership team to drive More ❯

Support Team Leader £35,000 - £37,000 | Monday to Friday, 9:00am - 5:30pm | South Wales Are you an experienced people manager who thrives in a fast-paced support environment? Hatched Talent Solutions is working closely with a respected IT services provider to find a Support Team Leader … and develop a dedicated customer service team. This is a people-first leadership role, perfect for someone who's confident managing day-to-day operations, building a positive team culture, and improving service delivery. You won't need to be hands-on technically, but you will need to be organised, communicative, and passionate about team success. … What you'll be doing: Leading and managing a team of support staff, ensuring all customer SLAs are met. Conducting regular performance reviews and providing coaching and development support. Improving and streamlining internal support processes. Coordinating and scheduling site visits and resource allocation. Working closely with the senior leadership team to drive More ❯

Social network you want to login/join with: We are looking for someone to lead our IT support team as a senior member of the IT Service Desk Team at Yeo Valley. You will support the IT Service Team Support Analysts, focusing on service level achievement, continuous … improvement, and best practices across IT services. Your responsibilities: Lead the team as the first point of contact for IT and Business Systems, receiving, logging, and triaging calls. Manage the prioritization, analysis, and resolution of Incident and Request tickets within SLA/KPI. Source new IT equipment, obtain quotes, negotiate prices, secure budgets, and work with the IT … requirements, reviewing solutions, and delivering recommendations. Provide on-site solutions at Yeo Valley sites, fixing issues, delivering projects, and installing audio-visual equipment. Manage, develop, mentor, and coach Support Analysts, conducting 1:1s and development conversations. Identify and implement service improvement opportunities across Yeo Valley's IT Systems and processes. Proactively develop solutions for the business, moving from More ❯

IT Support Team Lead (Northern Ireland) Duration: 12 months (FTC) Location: NI Base, hybrid working model We are seeking a Contract IT Support Team Lead for our client's 3rd line support team. This role involves managing a global team and overseeing all aspects of 3rd line support related to infrastructure and services. In this role, you will manage a team providing 3rd line support for incident and problem resolution, maintaining and optimizing applications and infrastructure, and deploying new releases into production. Does this sound like you? 2+ years experience leading a 3rd line support team in an … SLAs, KPIs, and statistical analysis and reporting. Detailed knowledge of the operation and maintenance of IT infrastructure within a Microsoft environment. This is a hands-on role with team leadership responsibilities. If you would like additional information or wish to discuss future opportunities, please contact: 028 90 997720 #J-18808-Ljbffr More ❯

proactive, has a passion for product design and the confidence to suggest areas for improvement in a fast-paced environment. Main Duties and Responsibilities: All duties of a support analyst, plus: Ensures all staff are successfully supporting the product. Provide support, technical support and training to team members who use support product, replying to inbound queries. Develop staff relationships that promote retention and loyalty. Deliver 121s to all support staff and provide support for career development Monitor all work queues to ensure a consistent, good quality service to our customers Closely monitor Support cases and Customer Feedback to feed this information back into … Training Provided Career Development and Opportunity to grow Become part of our amazing inspHire family! Job Types: Full-time, Permanent Company Info Kerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants. Our mission is simple: to design, implement and support high performance More ❯

Social network you want to login/join with: Investment Application Support Manager - Team Lead, london col-narrow-left Client: Miryco Consultants Ltd Location: london, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.05.2025 Expiry Date: 30.06.2025 col-wide Job Description: Miryco Consultants is working with a … for an Investment Systems Application Manager. The role will take on production ownership of a wide ranging and complex set of applications and processes. Managing and leading a team of technical support staff who support both in-house and vendor SaaS applications. Responsibilities: Responsible for running the IT operations across all systems owned and More ❯

Social network you want to login/join with: Investment Application Support Manager - Team Lead, london (city of london) col-narrow-left Client: Miryco Consultants Ltd Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description … for an Investment Systems Application Manager. The role will take on production ownership of a wide ranging and complex set of applications and processes. Managing and leading a team of technical support staff who support both in-house and vendor SaaS applications. Responsibilities: Responsible for running the IT operations across all systems owned and More ❯

executives who've built some of the biggest startups like Bloom & Wild, Primer, SignalAI, Spotify, Meta, Curve, Monzo, Tide. The Role We are looking for an experienced Customer Support Lead to join the team at Lawhive who can help build and manage a world-class Customer Support team. This role will be responsible for … as acting as a key part of our feedback loop between our customers and technical teams to optimise the experience and service for the customers. You'll initially support a small team, taking a hands-on approach and leading by example. As our team expands significantly over the next year, you'll play a … pivotal role in shaping our Client Support strategy. This position offers tremendous growth opportunities and is crucial in setting the foundation for an industry-leading support experience. We're looking for someone ambitious, driven, and passionate about making a real impact. What You'll Be Doing Ownership of our entire Client Support branch of More ❯

Site Name: UK - London - New Oxford Street, UK - Hertfordshire - Stevenage Posted Date: Mar 7 2025 Team Leader IP Formalities and Cross Portfolio support This role is accountable for the leadership and management of a pan IP Cross Portfolio team supporting trade mark and patent teams in a variety of formalities activities. The role … exists to provide leadership of trade mark and patent professionals ensuring quality, training, and development of a high performing cohesive team with the capability to deliver high-quality support to Intellectual Property. We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary … model, empowering you to find the optimal balance between remote and in-office work. In this role you will be responsible for Leading and developing a highly skilled team of trade mark and patent professionals providing support to the IP team, delivering a high standard of support and ensuring a cohesive team More ❯

client site based operations across one or more customer contracts. The successful candidate will maintain a focus on Continual Service Improvement by ensuring development of people within their team in both skillset and attributes that encompass the Advanced core values along with identifying opportunities for service improvement and efficiencies. What You Will Do Have a clear understanding of … teams to ensure service excellence is delivered. Remain customer obsessed throughout all your work to ensure the highest levels of customer satisfaction. A proactive approach to self and team development What You Will Have Excellent people management skills with the ability to drive and maintain a positive culture. Ability to analyse data and design proactive and driven solutions … to come to work is integral Annual Leave - 26 days of annual leave, plus public holidays and the ability to buy additional days Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those More ❯

An exciting opportunity has arisen to join our evolving Planning Team at East Cambridgeshire District Council as a Technical Support Team Leader on a permanent basis. Location: Ely, CB7 4EE Salary: £40,476 to £45,718 per annum plus benefits Job Type: Full – Time, Permanent Closing Date: 4th July 2025 About Us: East … District Council takes pride in its innovative approach to delivering sustainable and economically driven services that benefit residents, stakeholders, and the environment. Technical Support Team Leader – The Role: If you are a customer focused, strategic, commercially minded individual with excellent leadership and management skills, then we would like to hear from you! In this role … customer services interfaces. Educated to degree level, you will develop service standards, policies and strategy and oversee projects to drive continuous improvement. Technical Support Team Leader – Key Responsibilities: - To develop, plan and deliver the Planning Service improvement plan, collaborating with the wider team to identify operational efficiencies and enhance the customer experience - To More ❯

An exciting opportunity has arisen to join our evolving Planning Team at East Cambridgeshire District Council as a Technical Support Team Leader on a permanent basis. Location: Ely, CB7 4EE Salary: £40,476 to £45,718 per annum plus benefits Job Type: Full - Time, Permanent Closing Date: 4th July 2025 About Us: East … District Council takes pride in its innovative approach to delivering sustainable and economically driven services that benefit residents, stakeholders, and the environment. Technical Support Team Leader - The Role: If you are a customer focused, strategic, commercially minded individual with excellent leadership and management skills, then we would like to hear from you! In this role … customer services interfaces. Educated to degree level, you will develop service standards, policies and strategy and oversee projects to drive continuous improvement. Technical Support Team Leader - Key Responsibilities: - To develop, plan and deliver the Planning Service improvement plan, collaborating with the wider team to identify operational efficiencies and enhance the customer experience - To More ❯

Lead, Martech & PAM 3 days ago Be among the first 25 applicants Direct message the job poster from bet365 A Development Support Team Leader, who will be at the forefront of our support initiatives, playing a pivotal role in guiding and leading our development support professionals. Your primary focus … United Kingdom 4 days ago Manchester, England, United Kingdom 1 week ago Manchester, England, United Kingdom 1 month ago Stockport, England, United Kingdom 1 week ago Team Leader required for 35 hours per week in Rochdale - Driver Essential Rochdale, England, United Kingdom 1 month ago Team Leader required for 35 hours per week in … ago Manchester, England, United Kingdom 5 hours ago Rochdale, England, United Kingdom 5 days ago Manchester, England, United Kingdom 1 month ago Legal Support Team Leader - Private Wealth Manchester, England, United Kingdom 1 week ago Manchester, England, United Kingdom 4 days ago Manchester, England, United Kingdom 5 days ago Manchester, England, United Kingdom 1 month More ❯

full-time (37 hours pw) Flexible working options (including hybrid) About the role St Albans and District Council is seeking a motivated and experienced Customer Delivery Team Leader for our Planning Technical Services Team. We are looking for an experienced planning officer to lead all administrative functions across our Planning Technical Services. This is an exciting opportunity … to play a critical role in improving efficiency and ensuring compliance with statutory requirements. As the Customer Delivery Team Leader, you will lead and manage the administrative functions, including … overseeing planning validations, pre-planning applications, complaint handling, performance reporting, planning appeals, support hearings and the development of internal processes. You will manage projects and lead the team ensuring the effective delivery of administrative support across a range of Planning Services. Additionally, you will oversee the administration of planning systems and ensure efficient use More ❯

SaaS provider based in Tyne & Wear, as they look to appoint a SaaS Customer Support Team Leader. SaaS Customer Support Team Leader profile: Lead a dedicated team of Implementation Execs, supporting them day-to-day while also delivering regular training and support to a range of UK … customers. You’ll help shape and refine operational processes, design and deliver bespoke training and support sessions to customers and internal colleagues. Responsibilities: Coach and support team members—both informally and through structured sessions. Manage and allocate workloads. Create and present performance reports. Collaborate with Renewals Team to support customer … retention. Helping onboard new team members and deliver parts of our company-wide induction programme. Experience: Excellent interpersonal skills and a strong team player. Operated in a Tech or Software sector Assertive, consistently leading by example. Flexible to the needs of the business. Highly organised and process driven. 3+ years of recent experience in support More ❯