101 to 125 of 362 Permanent Team Leader Jobs

DP World are currently recruiting for a Service Desk Team Leader on a remote basis in the UK or Ireland . This role is responsible for overseeing the team, implementing best practices to optimize service desk operations, and continuously improving service delivery processes. By leveraging … their technical expertise and leadership skills, the Service Desk Team Leader contributes to the overall success of the organization by delivering exceptional customer service and enhancing the customer experience About the Role: Provide leadership and guidance to the service desk team, ensuring that team members are motivated, engaged, and performing at their best. Conduct regular team meetings, one-on-one sessions, and performance evaluations to assess team performance and provide feedback for improvement. Oversee the resolution of customer issues and inquiries in a timely and efficient manner, ensuring more »

A place where you're valued, challenged, and inspired! Job Description Reporting to the Business Systems Manager, as the Business Analyst Team Leader you willlead a team providing business analysts expertise to a third party logistics company across its application landscape comprising of Transport, Warehouse … tasks. Working hours: 09.00-17.00 (Hybrid working) Regional travel is required for this role. Key Duties of a WMS Business Analyst Team Leader: Planning and resource allocation of the BA team according to priorities set by the business. Providing status updates from the BA team, ensuring that the team delivers in line with its commitments. Working with the Business Systems Manager to define best practice for the Culina Business Analyst team and champion adherence. Coaching, reviewing and encouraging growth of team utilising and following processes provider from more »

A place where you're valued, challenged, and inspired! Job Description Reporting to the Business Systems Manager, as the Business Analyst Team Leader you will lead a team providing business analysts expertise to a third party logistics company across its application landscape comprising of Transport … tasks. Working hours: 09.00-17.00 (Hybrid working) Regional travel is required for this role. Key Duties of a WMS Business Analyst Team Leader: Planning and resource allocation of the BA team according to priorities set by the business. Providing status updates from the BA team, ensuring that the team delivers in line with its commitments. Working with the Business Systems Manager to define best practice for the Culina Business Analyst team and champion adherence. Coaching, reviewing and encouraging growth of team utilising and following processes provider from more »

A place where you're valued, challenged, and inspired! Job Description Reporting to the Business Systems Manager, as the Business Analyst Team Leader you will lead a team providing business analysts expertise to a third party logistics company across its application landscape comprising of Transport … tasks. Working hours: 09.00-17.00 (Hybrid working) Regional travel is required for this role. Key Duties of a WMS Business Analyst Team Leader: Planning and resource allocation of the BA team according to priorities set by the business. Providing status updates from the BA team, ensuring that the team delivers in line with its commitments. Working with the Business Systems Manager to define best practice for the Culina Business Analyst team and champion adherence. Coaching, reviewing and encouraging growth of team utilising and following processes provider from more »

A place where you're valued, challenged, and inspired! Job Description Reporting to the Business Systems Manager, as the Business Analyst Team Leader you will lead a team providing business analysts expertise to a third party logistics company across its application landscape comprising of Transport … tasks. Working hours: 09.00-17.00 (Hybrid working) Regional travel is required for this role. Key Duties of a WMS Business Analyst Team Leader: Planning and resource allocation of the BA team according to priorities set by the business. Providing status updates from the BA team, ensuring that the team delivers in line with its commitments. Working with the Business Systems Manager to define best practice for the Culina Business Analyst team and champion adherence. Coaching, reviewing and encouraging growth of team utilising and following processes provider from more »

A place where you're valued, challenged, and inspired! Job Description Reporting to the Business Systems Manager, as the Business Analyst Team Leader you will lead a team providing business analysts expertise to a third party logistics company across its application landscape comprising of Transport … tasks. Working hours: 09.00-17.00 (Hybrid working) Regional travel is required for this role. Key Duties of a WMS Business Analyst Team Leader: Planning and resource allocation of the BA team according to priorities set by the business. Providing status updates from the BA team, ensuring that the team delivers in line with its commitments. Working with the Business Systems Manager to define best practice for the Culina Business Analyst team and champion adherence. Coaching, reviewing and encouraging growth of team utilising and following processes provider from more »

A place where you're valued, challenged, and inspired! Job Description Reporting to the Business Systems Manager, as the Business Analyst Team Leader you will lead a team providing business analysts expertise to a third party logistics company across its application landscape comprising of Transport … tasks. Working hours: 09.00-17.00 (Hybrid working) Regional travel is required for this role. Key Duties of a WMS Business Analyst Team Leader: Planning and resource allocation of the BA team according to priorities set by the business. Providing status updates from the BA team, ensuring that the team delivers in line with its commitments. Working with the Business Systems Manager to define best practice for the Culina Business Analyst team and champion adherence. Coaching, reviewing and encouraging growth of team utilising and following processes provider from more »

A place where you're valued, challenged, and inspired! Job Description Reporting to the Business Systems Manager, as the Business Analyst Team Leader you will lead a team providing business analysts expertise to a third party logistics company across its application landscape comprising of Transport … tasks. Working hours: 09.00-17.00 (Hybrid working) Regional travel is required for this role. Key Duties of a WMS Business Analyst Team Leader: Planning and resource allocation of the BA team according to priorities set by the business. Providing status updates from the BA team, ensuring that the team delivers in line with its commitments. Working with the Business Systems Manager to define best practice for the Culina Business Analyst team and champion adherence. Coaching, reviewing and encouraging growth of team utilising and following processes provider from more »

A place where you're valued, challenged, and inspired! Job Description Reporting to the Business Systems Manager, as the Business Analyst Team Leader you will lead a team providing business analysts expertise to a third party logistics company across its application landscape comprising of Transport … tasks. Working hours: 09.00-17.00 (Hybrid working) Regional travel is required for this role. Key Duties of a WMS Business Analyst Team Leader: Planning and resource allocation of the BA team according to priorities set by the business. Providing status updates from the BA team, ensuring that the team delivers in line with its commitments. Working with the Business Systems Manager to define best practice for the Culina Business Analyst team and champion adherence. Coaching, reviewing and encouraging growth of team utilising and following processes provider from more »

Job Description IT Infrastructure Team Lead Our Client has a great opportunity to play a key role as an IT Infrastructure Team Leader. You will be leading a team of highly skilled infrastructure professionals, third party management and will … have responsibility for all infrastructure services. This covers network, hosting, and server infrastructure (on-premises and cloud). As IT Infrastructure Team Leader, you will have highly developed leadership skills, strong technical IT infrastructure skills and have proven experience effectively delivering infrastructure projects. We are looking for … an Infrastructure Team Leader with at least 5 to 7 years proven hands-on expertise who has knowledge managing & improving technologies, security, and compliance for internal led standards. Main Accountabilities Responsible for managing, mentoring, and developing a team of highly skilled 3rd line infrastructure engineers more »

Java Team Leader, Cloud, Java, AWS, Software Engineer, Newbury, Berkshire (2 days a week in the office, 3 days at home). Senior role with excellent salary and benefits. Market leading technology company based in Newbury, Berkshire are looking for a hands-on Java Team Leader to manage their growing Cloud team and spearhead the development of secure and scaleable, AWS hosted products. You will build a high performing team that will leverage the cloud securely and effectively. This will involve working with the other team … and proven experience in Microservices and Serverless development. * Proven ability manage and coach a team. This is a great opportunity to join a market leader at an exciting team as they grow and develop their cloud team. The role is paying a competitive salary and will require more »

Service Desk Team Leader - IT Service Management Permanent Hampton, Peterborough, Cambridge £30,000 - £34,000 - Company benefits Monday to Friday - Standard office hours This role would suit someone who has experience working in a call centre environment, dealing with management of people and process. Working to service … on calls answers and tickets resolved. ITSM/IT would be a huge advantage! JOB SUMMARY Provide leadership, guidance and support to a team of service desk analysts and assist the Service Desk Manager in their responsibilities. Ensure company processes, procedures and contractual requirements are followed whilst maintaining … a large team • A passion to deliver excellent service with service level management and experience • Previous people management experience • Driven, motivational, professional leader, with a ‘can-do’ attitude at all times • Effective communication and interpersonal skills with internal and external stakeholders with the ability to confidently deliver more »

Job Title: Team Leader - Contact Centre Location: Basingstoke Job Type: Permanent Benefits: 25 days holidays + 8 bank holidays Discretionary annual bonus Company pension scheme membership The Role: To lead a Customer Services team in consistently delivering excellent service across all propositions. This involves providing … leadership, developing the team, managing performance, fostering a customer-centric culture, improving processes, collaborating with other teams, ensuring quality, managing stakeholders, communicating effectively, and encouraging innovation. Responsibilities: Leading and managing a team of Customer Service Representatives. Guiding, coaching, and evaluating every team member's … performance. Addressing any issues promptly and creating a positive environment where everyone feels motivated to do their best. Continuously assessing team achievements against objectives. Identifying variances from targets and take proactive action to ensure successful delivery. Strategizing and allocating team resources smartly to meet business goals. more »

Our customer an IT and business consulting services company is seeking a Customer Service Team Leader for their client, a major UK high street bank, providing support to customers looking for new and additional borrowing from the bank. This is a contract assignment for an initial period … of 6 months. Based in Newcastle, you will be responsible for coaching and guiding your own team to help them to achieve their and the business' goals and you will also assist the Contact Centre Operations Management team with the day to day effective running of … the Contact Centre, driving team performance to achieve all Service Levels. Contract role 6 months - £15 p/h The role is an office based within Newcastle. Working hours of the team are between 8amn and 10pm Monday to Sunday. The client usually works to a more »

We are looking for a Customer Support Team Leader to work within our customer support team in Warrington to provide high quality administration support to customers. About the role The role will have a primary focus on one of our two key areas, Sales and … After Sales. Key responsibilities are to work with the team to meet customer expectations, maintaining high quality standards. On a day-to-day basis this is what you would be doing; Provide excellent customer service to internal and external stakeholders Manage communication in and out of the department … responding to customer and business expectations Meet the goals and objectives of the business by leading and developing the team Work with other team leaders to share workload where needed Provide monthly performance data from company systems as requested. What we are looking for? Excellent written more »

Technical Team Leader Place of work: On-site – Sheffield, UK/Duration: Permanent/Hours of work: Shift rotation – 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider … IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The … high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. • Ensure accurate and up to more »

! We are a leading Managed Service Provider based in Chippenham, renowned for delivering gold standard IT support. Position: Service Desk Team Leader Location: Chippenham, UK Type: Full-time Salary: £33,000.00-£38,000.00 per year Overview: As the Service Desk Team Leader, you … and lead technicians and apprentices Provide hands-on technical support Coordinate weekend on-call duties Drive process improvements and lead change initiatives Conduct team performance reviews and appraisals Maintain backup procedures and customer information Requirements: Proven experience in team management and customer service Proficiency in ticket … shirts Opportunities for skill development and training with industry leaders Birthday off as holiday Free on-site parking at our air-conditioned office Team building activities and social events Convenient access to Chippenham train station If you're ready to join a dynamic team and contribute more »

a team strives to succeed and develop with the business? We have an exciting opportunity for a Service Desk Team Leader to lead a growing team through an exciting digital transformation. The Company This business is a leader in its field, providing … key role in shaping the future of the organisation. The Role This business based in South Tyneside are looking for a Service Desk Team Lead to ensure the service desk team are focussed on maintaining a high level of customer service and provide guidance on how more »

A SNAPSHOT OF YOUR DAY The Team Leader of the Supplier Support Teams (SST) role involves day to day organisation and task setting and support for: - Provide supplier technical support through the component qualification process. - Providing technical support for general enquiries from Suppliers, Supplier Quality, Procurement and … addressed. - You will directly impact the effect of non-conforming parts on production. - You will directly assist in the development and growth of team members and the department. WHAT YOU BRING The successful candidate will approximately fit the following criteria: A Mechanical Engineer educated to degree level. Good … presentations to large groups, and interactions with all levels of business and customers. Autonomous in daily working, whilst engaging as part of a team and willing to offer support to others. Competent MS Office user Who is Siemens Energy? At Siemens Energy, we are more than just an more »

Job summary The Casework Team Leader will lead and guide a team of caseworkers to enable them to provide a high quality appointeeship service to their clients. Main duties of the job The post holder will play a key role within Age UK Coventry and … Warwickshire management team and be expected to contribute to the implementation of strategy and cross-boundary service development across the charity. About us We're a local charity working in the community to support older people, their families and carers.We want everyone to be able to love later … life. Job description Job responsibilities 1. To supervise, lead and develop a team of caseworkers. Identify relevant training and development requirements for caseworkers to enable quality assurance. 2. To work closely with the services manager to implement clear processes within the service. 3. To work proactively with all more »

Experienced Contact Centre Team Leader* As a result of our UK Retentions department expanding significantly, we are seeking contact centre Team Leaders with experience to join us on our onshoring journey. You will be responsible for building a culture of excellence within your team … colleagues know how important their role is in delivering our business strategy. You will do this by recognising achievements, while creating a great team atmosphere and a learning culture. Keeping the customer at the heart of everything you do, you’ll be a champion for first time call … resolution, demonstrating to your team how this can be achieved through effective listening, problem solving and taking ownership. *Our approach to Hybrid Working:* With hybrid working, you have more flexibility, as you usually only have to visit our office once a week and work remotely for the rest more »

Sales Team Leader Permanent - 50 - 60k + OTE Location – York, hybrid - 4 days a week in office Proven experience (minimum 3 years) in sales management in new business, preferably in a technology or consulting environment, with a background in utilizing HubSpot. Strong leadership skills with the ability more »

Who we are looking for A Site Reliability Engineering Team Leader, who will help facilitate and drive activity and efforts of the team to deliver effective technical solutions to operational problems. The Site Reliability team works with several sections across the business, ensuring … continue to run effectively, requiring minimal overhead and manual intervention to maintain, whilst offering effective insights into system health. You will lead a team responsible for developing solutions using a range of technologies to solve operational problems. You will assess both the quality and efficiency of deliverables, actively … contributing to and championing continuous improvements. You will maintain a skilled, engaged and empowered team whilst also ensuring that our processes and technology are efficient and effective. The team works with a number of core technologies including Python, Golang, JavaScript, Kafka, New Relic, Splunk, Influx, Grafana more »

Development Team Lead - Sharepoint, M365, Power Apps/platform. Award winning Investors in People, who … s values, and culture are not just words on their website but the heartbeat of the firm. Currently looking for Development Team Leader to manage a team of 3 developers within a Microsoft centric stack: looking after the day2day management of the team, 121’s, in a flexible, supportive, collaborative manner. You will form part of and lead a team responsible for the development and maintenance of the IT systems, in their internal IT function which is ~75 people strong supporting 1500 across the UK. Skills: SharePoint Online as more »

Brook Street Recruitment is working on behalf of our client - a well-known security company to recruit an experienced team leader to join the expanding business. The role will involve managing a team of Arc Room Controllers. Duties Ensure the effective running of the shift … team Manage the event and call handling performance of the shift team to achieve and exceed KPI`s Responsible for maintaining and improving on the quality of work being delivered by the team Ensure full compliance to NSI and other Industry Standards Monitor and … manage the personal development needs of the team Hold one to one meetings to improve motivation and morale Help identify, develop and deliver training/coaching of the team Assist in the analysis and resolution of selected customer complaints Maintain a relevant production of succinct and more »