1 of 1 Remote Permanent Technical Administrator Jobs

niche, business-critical application? We are working on an exciting opportunity for someone looking to grow their career within software support. Our client is seeking a proactive, customer-focused Technical Administrator who will take ownership of their bespoke internal platform. You will be trained to become a super user - the first point of contact for internal and external … Friday, 9am - 5pm (Fixed hybrid - Monday & Friday WFH) Benefits: Social Events, Charity Support, Volunteer Days, Annual Salary Reviews - plus even more perks once you pass your probation! As the Technical Administrator , you will: Act as the first point of contact for all application support requests - via phone, email, and ticketing system. Learn the company’s bespoke application inside … and out, becoming the in-house super user. Assist users with functionality queries and troubleshoot issues related to the core application. Escalate more technical faults to 2nd/3rd line or external providers when needed - while ensuring timely follow-up. Create and maintain user guides, FAQs, and troubleshooting documentation to continuously improve support delivery. Liaise with third-party IT More ❯