1 to 1 of 1 Permanent Technical Support Team Leader Jobs

You will be responsible for leading mid-sized team and will require an in-depth knowledge of support and supporting systems in a 24x7x365 environment. You will have the ability to work under pressure and own initiative and make tough decisions where necessary for the success … of the business. A good general knowledge or hardware, infrastructure, operating systems, understanding of ITIL support processes and procedures and excellent people management skills, with a committed want-to-succeed attitude and capable of driving the team to perform under pressure. *This role requires SC Clearance … What you’ll be doing: Managing a busy team of Technical Analysts from Junior to Senior Ensuring that the team support the business to defined standards and SLAs for Incident, Request and problems Ensuring that work has agreed and defined deadlines and more »