Incident Analyst
- Location
- Doncaster, England, United Kingdom
work around has been implemented to ensure it is no longer service affecting. The Incident Analysts carry out fatigue management to all NR Telecoms technicians working beyond standard working hours, to ensure they are safe and all times. Provide Tier 1 incident management, coordinating internal resolver teams and third-party … accurately recorded in the relevant systems. Maintain accurate, timely updates across all incident management systems and databases. Your experience and skills Knowledge of Operational Telecoms Able to react to emergency situations safely and effectively. Highly self-motivated, with the ability to concentrate on complex customer problems for significant periods ...