151 to 165 of 165 Permanent User Research Jobs

innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens.We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform … analytics across complex digital services. This role focuses on embedding data-driven decision-making, ensuring services are designed and continuously improved based on user needs and measurable outcomes. You will operate at a strategic level, defining performance standards, advising senior stakeholders, and working across multidisciplinary teams to deliver impactful ...

. The successful candidate will work closely with: UCD professionals Business Analysts Developers Product and delivery teams The role requires strong experience designing accessible, user-centered public services within government environments, with a particular emphasis on interaction design, prototyping, and delivery in the discovery phase . Key Responsibilities Design … iterate accessible, user-centered service interactions Develop and maintain prototypes using the GOV.UK Prototype Kit Collaborate closely with: User Researchers, Content Designers, Business Analysts and Developers Contribute to: Discovery activities, Design workshops, as well as Service mapping and ideation sessions Translate user needs and research insights ...

innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform … will lead the development of modern, accessible, and performant Front End applications using Next.js, working in structured and governed environments where quality, accessibility, and user experience are paramount. Role Details Location: Swansea Working Pattern: Hybrid - 3 days per week in office Contract Type: Permanent SFIA Level: 4 (Enable ...

innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform … SFIA Level 3 to join our growing multidisciplinary agile teams. In this role, you will contribute to the development of accessible, performant, and user-centred Front End applications for UK government clients, working under the guidance of senior developers and tech leads in structured, GDS-aligned delivery environments. This ...

will be embedded within a pioneering, fast-paced Innovation & Automation Hub for a major UK public sector body. As a subject matter expert in User Experience, you will bridge the gap between high-level strategy and seamless execution, actively shaping the future of national service delivery. Key Responsibilities Lead … manage and mentor immediate team members, and champion UX best practices across multiple cross-functional squads. Strategy & Process: Develop and refine end-to-end user experience strategies that align with complex project goals, while continuously optimizing internal design standards. Problem Solving: Dive deep into user friction points ...

improve government, healthcare and private sector services? If so, Opencast could be the place for you. We’re a growing technology consultancy that creates user-centred solutions with purpose. The role As a Business Analyst (Consultant), you’ll bring a depth of experience and expertise from working in large … complex organisations. You’ll collaborate in multi-disciplinary teams with product managers, software developers, user researchers, designers and other specialists to tackle interesting problems and deliver meaningful solutions for clients. You’ll build strong relationships with client stakeholders, understanding their needs and translating them into clear, actionable requirements. ...

Junior User Researcher About the Role An exciting opportunity has arisen for a Junior User Researcher to join a growing digital consultancy focused on delivering user-centred digital products and services. You'll become part of a collaborative community of professionals who are passionate about user ...

impact on society and the economy. With hundreds of thousands of users each month, it plays a central role in how the research and innovation community engages with us. The Senior Web Delivery Manager sits in the Web team, part of External Affairs and Communications. The Web team … appropriate planning tools. Implement, manage and continuously improve workflows, methodologies and ways of working to support an effective, well-run team. Be an expert user and Web team champion of Asana, our workload and project management tool. Use data, evaluation techniques and reporting to support capacity planning and drive ...

Cleared User Researcher - Contract Rate: Up to £500 per day (Inside IR35) Location: London (3 days per week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced SC-cleared User Researcher to support the delivery of user-centred digital services within ...

Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services ...

experienced Service Designe r to lead a discovery phase on a high‐impact public service. You’ll work across multidisciplinary teams to understand user needs, map current journeys, and shape the future service direction What you’ll be doing Leading discovery activities to understand users … service, and identify pain points and opportunities Working closely with User Researchers, Product Managers, BAs and Technical Leads to define hypotheses and shape the to‐be services Creating high‐quality artefacts includin g service blueprin ts , journey ma ps, service concepts and ecosystem maps Facilitating workshops to align stakeholders ...

backlog, making tough calls on what's in and out of scope to deliver meaningful outcomes within the alpha window Working closely with user researchers and designers to ensure the product is grounded in real user needs from parents, schools, and the wider complaints ecosystem Collaborating with … Proven experience as a Product Manager on public sector digital services, ideally through alpha or beta phases Strong understanding of GDS service standards and user-centred design principles Comfortable working in multidisciplinary agile teams and making prioritisation decisions under uncertainty Experience translating discovery insights into testable hypotheses and shaping ...

lead a high‐profile discovery phase, shaping the direction of a critical digital service. You’ll work across multidisciplinary teams to define scope, understand user needs, and translate insights into a clear, prioritised product direction. What you’ll be doing Leading discovery activities to define the problem space, product … vision and early roadmap. Working closely with User Researchers, Service Designers, BAs and Technical Leads to shape hypotheses and validate assumptions. Partnering with senior stakeholders to align priorities, manage risks and ensure decisions are evidence‐based. Translating discovery outputs into a structured backlog ready for alpha. Ensuring alignment with ...

Infosys Limited is looking for an Associate User Experience Director who will lead projects and ensure high-quality deliverables. This role involves engaging with senior clients and driving innovation in product development. The ideal candidate brings 5+ years of experience in managing digital teams, with a strong portfolio demonstrating … expertise in crafting compelling user experiences across multiple platforms. Join us to create impactful products that enhance customer experiences through skilled design and user research. #J-18808-Ljbffr ...

SMEs, landlords and individuals navigate everyday challenges and major life events through smart technology and expert-led content. With over 3.3 million licences, strong user satisfaction and exciting growth plans, we’re building a platform designed to make trusted support more accessible when people need it most. About … then read the data to learn what to do next. Responsibilities • Shape and deliver product initiatives and features • Tell the product and user’s story • Lead an A1 workstream (no line management responsibility) • Use evidence to drive results • Work cross functionally Skills and experience - essential for this role ...