51 to 75 of 130 Permanent User Research Jobs

Oversee the creation of processes to spot and address churn risks before they become cancellations. Analyse churn causes, build robust offboarding processes, and conduct user research to monitor why customers leave. Document roadmaps, functional requirements, and vision for all churn and retention features. Operate as the product owner … share past metrics and case studies. Experience in designing and delivering A/B and multivariate tests, as well as running and analysing user research end to end. Advanced data skills using tools like Google Analytics, Mixpanel, and Optimizely, with the proven ability to turn insight into action. ...

processes and improve efficiency for engineering and operations teams. In this role, youll contribute across the full UX process - from problem framing and rapid research to high fidelity design, prototyping, and handoff. You will have opportunities to grow your skills through mentorship, collaboration, and constructive feedback. We value accessibility … inclusivity, and a culture of continuous learning. Key responsibilities will include: Research & Analysis: Conduct user research and usability testing to gather insights, identify user needs, and validate design concepts. Design & Prototyping: Create wireframes, prototypes, and high-fidelity designs for complex systems, ensuring they meet business ...

effectively and credibly with our clients. Driving presales and business development to expanding an existing business, including written bid-response and formal presentations. Applying user research and design disciplines within solution delivery. Motivating and empowering teams to create an inclusive and positive culture aligned to Version 1 Core … project challenges, particularly in a multi-supplier environment. Significant presales and business development experience, including written bid-response and formal presentations. Experience applying user research and design disciplines within solution delivery. Additional Information Why Version 1? At Version 1, we believe in providing our employees with a comprehensive ...

ambitious Junior UX Designer looking to build your career in a fast-paced, technology-driven environment? Do you have a passion for creating intuitive user experiences, enjoy experimenting with AI tools, and have experience producing engaging digital content? We're looking for a creative and proactive Junior UX Designer … also support content creation and social media activity, using AI tools to enhance productivity and creativity. What You'll Be Doing Create user journeys, wireframes and interactive prototypes. Design clean, intuitive and engaging user interfaces. Conduct user research and usability testing. Collaborate with Product Managers ...

summary The Service and Interaction Design Lead plays a pivotal role within the User-Centred Design team in the Digital Directorate. This is a senior, expert practitioner position, responsible for providing professional leadership and ensuring that the most effective service and interaction design decisions are made to meet … management skills, and fostering a supportive, collaborative environment to help shape the HRA's journey in delivering high-quality digital services for the research community. Working closely with the Head of User-Centred Design and product teams, you will contribute to strategic planning through service and interaction design ...

concentrate and own a particular competency within the discipline, such as motion, design systems, or AI-driven workflows. You provide better quality, more ambitious user experiences, as well as lower development costs, as you create usable code as part of the design process. You produce work that's built … genuinely improve client experiences, not just how we produce them, and bring that thinking back into the studio Partner with clients, UX, research, and development teams to ensure creative vision survives real-world constraints, on time and on budget Ensure designs are accessible and meet usability and user ...

Service Design Manager, you'll lead the design of complex service experiences across multiple channels, touchpoints, and teams. Your responsibilities will include: ✅ Conducting research and analysing customer needs, behaviours, pain points, and opportunities across complex service journeys ✅ Mapping and designing end-to-end services using service blueprints, customer journey … enhance both customer and business value ✅ Facilitating workshops, co-design sessions, and collaborative working sessions with users, stakeholders, and multidisciplinary teams ✅ Integrating insights from user research into service design decisions and recommendations ✅ Working closely with Experience Strategists, User Researchers, Interaction Designers, Business Analysts, Product Managers, and Engineers ...

business continues to grow, they are seeking a talented Digital UI/UX Designer with front-end development skills to help create intuitive, user-centric experiences across client-facing products, AI-enabled workflows, and internal platforms. This is a fantastic opportunity to join a fast-growing, entrepreneurial organisation where … driven workflows into seamless digital experiences. Working closely with product, engineering, and delivery teams, you will take ownership of the full design lifecycle—from research and discovery through to wireframing, prototyping, testing, and optimisation. Projects will include AI-powered workflows, onboarding experiences, digital dashboards, operational platforms, customer-facing applications ...

About The Role Job Level: 10 Were looking for a Lead Solution Architect to join our digital transformation consultancy building user-centered software and digital services for public sector clients. Lead Solution Technical Architects work closely with clients and development teams to design software architecture and guide delivery teams … turn the design into reality. As a Solution Architect, you will: Design technology solutions that are scalable, secure and user-centred Guide and support clients to make technology choices Own documentation and drive governance on behalf of development teams You will bring a technology-agnostic approach to solution design ...

understanding problems and designing inclusive, human-centred experiences. We're specifically looking for a pragmatic team player with an appreciation of both business and user needs, who's keen to develop their 'T-shaped' skills and is not afraid to take on new challenges. Requirements You're experienced … designing content that meets user needs and makes complex concepts, processes and language easy to understand and use. You're able to work collaboratively with user-centred design colleagues and stakeholders through the agile service design phases from discovery to live. You're able to participate in user ...

understanding problems and designing inclusive, human-centred experiences. We’re specifically looking for a pragmatic team player with an appreciation of both business and user needs, who’s keen to develop their ‘T-shaped’ skills and is not afraid to take on new challenges. Skills and experience required … experienced at designing content that meets user needs and makes complex concepts, processes and language easy to understand and use. You’re able to work collaboratively with user-centred design colleagues and stakeholders through the agile service design phases from discovery to live. You’re able to participate ...

lead on design system strategy, translate ambiguous requirements into elegant solutions, and partner closely with Product, Engineering, Marketing and Compliance to ship user-centred experiences that balance user needs with business goals. What you'll do: Own and evolve the design system, setting the standard for consistency across … product suite Lead design iteration using data, analytics and user insights Run user research, usability testing and feedback loops Own UX metrics drop-off, conversion, satisfaction tying them to product goals QA production builds and work closely with developers Lead critique sessions and mentor other designers Shape ...

Please do not contact the recruiter directly. About the job you're considering As a Service Designer, you will drive the design of complex, user-centred services for our prestigious public sector client. This role will help create the conditions for teams to adopt and embed user-centred … framework or direction. You will support design decisions, communicate strategies, and coach others. Your role involves improving inclusive, accessible, and sustainable design practices, aligning user needs with organizational goals. You’ll be planning and running design sessions. You will also embed hypothesis-driven and iterative design practices, and work ...

clients and end-users can all benefit. The role Were looking for an Interaction Designer to join our multidisciplinary team designing and delivering innovative, user-centred digital public services for Government and Private Sector clients. Youll be a great listener and communicator with a creative, structured, and logical approach … understanding problems and designing inclusive, human-centred experiences. Were specifically looking for a pragmatic team player with an appreciation of both business and user needs, who is keen to develop their T-shaped skills and is not afraid to take on new challenges. Skills and experience required Proven experience ...

contribute to a roadmap that includes: Enhancing existing mobile app features. Developing personalised and location-aware experiences. Improvements to authentication, account management and user settings. Additional feature work as priorities evolve. Success is measured by creating experiences that encourage repeat engagement and improve user retention. Responsibilities … design process from discovery through to handover, including: Understanding and defining user problems before jumping into solutions. Planning and running user research, selecting the right testing approach for each challenge. Creating user-centred designs that balance customer needs with business goals. Working closely with developers ...

Data teams, taking ownership of design from discovery through to delivery while using customer insight, experimentation and data to create intuitive, commercially effective user experiences. This role is ideally suited to someone with experience designing customer journeys across acquisition, onboarding, checkout, subscriptions, account management, loyalty and customer retention. … optimising acquisition, onboarding and customer engagement journeys. Improving ecommerce checkout, account management and subscription experiences. Enhancing customer retention, loyalty and repeat purchase journeys. Conducting user research, usability testing and competitor analysis to inform design decisions. Creating polished, production-ready user interfaces across web and mobile. Taking ownership ...

Deliver strategic projects - exploring problem areas and providing clear solutions and recommendations Support the Discovery phase of design and build projects through workshops, desk research, data analysis and user research Generate insight from qualitative and quantitative user data to inform the design of digital products … clients' digital transformation Build and nurture client relationships, spotting opportunities to enhance their digital offerings Help clients adopt a digital mindset - data-driven, user-focused and open to new technology What We're Looking For: An experienced strategist or consultant with an analytical mindset and curiosity about user ...

into actionable priorities, ensuring high-quality outcomes are delivered at pace. Key responsibilities include: Owning and prioritising the product backlog, writing clear, well-defined user stories and acceptance criteria Working closely with Developers, Business Analysts and User Researchers throughout the product lifecycle Leading sprint planning and backlog refinement … teams to achieve shared objectives and meet project deadlines Collaborating with stakeholders to shape future roadmap priorities and product direction Supporting the delivery of user-centred digital services in line with GDS standards and agile best practices Using user research, data and stakeholder feedback to inform product ...

customer-focused, commercially aware, and thrive in Agile environments. You are confident engaging with stakeholders at all levels, making informed decisions based on user needs, business objectives, and data-driven insights. You are an excellent communicator with strong leadership skills and enjoy solving complex problems while balancing business priorities … developing product strategy, and working closely with clients and delivery teams to deliver high-quality digital products. You will work collaboratively with Business Analysts, User Researchers, Designers, Developers, Delivery Managers, and client stakeholders to ensure products deliver measurable value for both users and the business. You will be responsible ...

beginning of a major transformation rather than maintain an existing product. Working alongside Creative, CRO, Product and Development, you'll influence everything from customer research and experimentation through to prototyping, testing and launch. If you're motivated by ownership, measurable impact and seeing your work directly influence commercial performance … lives and breathes ecommerce design, with a strong handle on UX - a track record of designing customer journeys that balance commercial performance with exceptional user experience. You'll understand how customers browse, compare, configure and ultimately convert, using research and data to continuously improve those journeys A designer ...

ensure accurate, accessible implementation of designs Ensure all interface designs meet WCAG 2.2 accessibility standards and responsive design requirements Work with UX designers and user researchers to refine interactions based on evidence Maintain design system consistency and contribute to shared component libraries Document interaction specifications clearly to support development ...

functional and non-functional requirements, maintaining full end-to-end traceability. Apply structured prioritisation techniques such as MoSCoW in line with DSDM principles. Produce user journeys, workflows, and wireframes using tools such as Figma or Miro. Conduct user research activities including observation and contextual inquiry to identify … usability improvements. Translate requirements into structured user stories within Azure DevOps (or similar tools). Define clear, testable acceptance criteria using Behaviour-Driven Development (Given/When/Then). Work closely with the Architect to ensure alignment between requirements and system architecture. Support sprint planning, backlog refinement, reviews ...

gain buy-in from senior stakeholders. Translate complex business challenges into intuitive digital experiences and workflows. Build evidence-based product strategies informed by user research, analytics, experimentation, and business outcomes. Work closely with engineering teams to prioritise delivery and ensure solutions remain user-centric. Explore where … Product Management experience delivering products from concept through to launch and adoption. A genuine design background with experience creating high-fidelity mock-ups, prototypes, user journeys, and product concepts. Excellent front-end product instincts and an eye for user experience. Strong discovery and stakeholder engagement skills. Experience working ...

platforms, including HR, Finance, Operations, Fundraising and Digital Engagement systems, partnering with stakeholders to translate organisational challenges into clear technical requirements and deliver effective, user-focused solutions. Key responsibilities include: Lead discovery activities, user research and requirements gathering to understand business challenges and define technical specifications … current and future-state processes, identifying opportunities for optimisation and improved workflows Create user stories, technical documentation, process maps and functional specifications for technical and non-technical audiences Design, coordinate and execute User Acceptance Testing (UAT) to ensure solutions meet business needs Support platform configuration including workflows, permissions ...

platforms, including HR, Finance, Operations, Fundraising and Digital Engagement systems, partnering with stakeholders to translate organisational challenges into clear technical requirements and deliver effective, user-focused solutions. Key responsibilities include: Lead discovery activities, user research and requirements gathering to understand business challenges and define technical specifications … current and future-state processes, identifying opportunities for optimisation and improved workflows Create user stories, technical documentation, process maps and functional specifications for technical and non-technical audiences Design, coordinate and execute User Acceptance Testing (UAT) to ensure solutions meet business needs Support platform configuration including workflows, permissions ...