1st/2nd Line IT Support Engineer
- Hiring Organisation
- Circle Recruitment
- Location
- St. Albans, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,000 - £30,000 per annum
range of technical issues and platforms. Taking ownership of incidents from assignment through to resolution, ensuring SLAs are met. Troubleshooting applications, networks, and infrastructure issues for a varied client base. Supporting, training, and mentoring junior team members where needed. Attending London customer sites 1-2 days per week …/Autopilot, Conditional Access, MFA, and end-to-end deployments. Windows Server 2016+ and Windows 11 Pro/macOS desktop support. Active Directory administration, VMware, and Hyper-V. Networking troubleshooting - TCP/IP, DNS, VPN, UniFi, DrayTek, Fortigate. Email security solutions and online backup/disaster recovery. A hands ...