Virtual Technology Subject Matter Expert (SME)
- Location
- Sheffield, England, United Kingdom
core hypervisor/cloud environments. Citrix/VDI/Cloud PC administration, including planning, provisioning, migration, and users support. Support and maintain OpenShift/VMWare based virtual machine workloads, ensuring scalability and resilience. Proactive Monitoring & End User Experience Proactively monitor end-user experience (DEX), session latency, and logon performance … using analytics tools and automated remediation scripts. Manage image updates, VDA provisioning (MCS/PVS), profile management, and zero-day vulnerability mitigations. AI-Driven Infrastructure Automation Implement and customize Microsoft Copilot and LLM assisted workflows to automate routine Citrix & VDI operational tasks, ticket triage, and incident resolution. Build prompt ...