Alexandria, Virginia, United States Hybrid / WFH Options
Key Logic
end users One or more of the following certifications: CompTIA A+ CE, Network+ CE, or Security+ CE Microsoft (MCSE/MCSA/MCP or equivalent) or MicrosoftWindows10 Certifications ITIL V4 Foundation Certification CCNA Other Higher technical certifications may be considered Proven ability to research complex technical problems using available resources Troubleshooting experience with the … following applications: MicrosoftWindows10, Microsoft Office Suite 2016+, Active Directory, Java, Edge, Bitlocker, Dragon, Jaws, Magic, ServiceNow, AnyConnect, RSA, Cisco Soho Routers, Commvault, Symantec Anti-Virus and SASE Experience using DOS commands for refreshing group policy, flushing DNS, and troubleshooting LAN and WAN connectivity problems Ability to empathize with the customer while maintaining focus on … or more Help Desk Institute (HDI) certifications with HDI Support Center Manager preferred 7+ years of configuration, advanced troubleshooting, and practical hands-on experience with the following: MicrosoftWindows10, Office 2016/2019, Microsoft Teams, Network/Local Printers, Operating System and Browser Plugins, SCCM, COTS, PTO Applications, Local & Network Permissions, VPN and Network connectivity More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
TurnerFox Recruitment
looking for a talented 1st & 2nd Line IT Support Engineer to join our busy support team in Derby. You'll deliver high-quality technical support across Office 365, Windows10/11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time. This is an exciting opportunity for someone who enjoys troubleshooting, problem … of IT Support Engineer: Provide 1st and 2nd Line IT support via phone, email, remote tools, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Windows10/11, Intune, and Azure. Troubleshoot problems related to Active Directory, group policies, and user access permissions. Configure and deploy PCs, laptops, mobile devices, and peripherals. … Required: Proven experience in IT Support/Helpdesk/Service Desk/Technical Support (1st and 2nd Line). Strong working knowledge of Microsoft 365/Office 365, Windows10/11, Intune, and Azure AD. Familiar with Active Directory, Group Policy, and basic networking (DNS, DHCP, TCP/IP). Experience using ITSM/ticketing More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
TurnerFox Recruitment
support? We're seeking a friendly and skilled IT Support Technician/1st Line Support Engineer to join a busy support team, delivering excellent service across Office 365, Windows10/11, Intune, Azure, hardware, and networks. This role is perfect for someone with a customer-first mindset who enjoys problem-solving, troubleshooting, and providing clear … IT Support Technician will involve: Respond to IT support requests via phone, email, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Intune, Azure, and Windows10/11. Escalate more complex incidents to 2nd Line Support where necessary. Accurately log incidents and resolutions using a ticketing system. Configure and set up new … ideal candidate for the IT Support role will have Skills & Experience: Experience in IT Support/Helpdesk/Service Desk/Technical Support. Strong knowledge of Office 365, Windows10/11, Intune, Azure Familiarity with ticketing/incident management systems would be an advantage Excellent troubleshooting and communication skills. Ability to work independently and as More ❯
Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
AWD Online
IT Systems Engineer/2nd Line & 3rd Line Support Technician with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure is required for an innovative and modern university based in Garthdee, Aberdeen, Scotland This job is officially known in the University as a Systems Engineer … SALARY: £46,161 - £49,337 per annum + Benefits (see below) (The advertised salary includes a market supplement of £10,553 per annum pro-rata, which is reviewed biennially) LOCATION: Garthdee, Aberdeen/Hybrid working JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW We have a fantastic new job opportunity for an IT … Line & 3rd Line Support Technician (officially known in the University as a Systems Engineer ) with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure. Working as an IT Systems Engineer/2nd Line & 3rd Line Support Technician you will have experience at a technical level More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Corriculo Ltd
covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows10, Office 365 and Active Directory. The Support Analyst/Service Desk Analyst will be based in the office up to 5 days week, but with the … I need? Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner Experience with a variety of Microsoft operating systems - ideally including Windows10 and/or O365 Experience with Active Directory – new user creation/account administration - would be highly advantageous The list above is important, but not as More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Corriculo Ltd
covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows10, Office 365 and Active Directory. The Support Analyst/Service Desk Analyst will be based in the office up to 5 days week, but with the … I need? Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner Experience with a variety of Microsoft operating systems - ideally including Windows10 and/or O365 Experience with Active Directory – new user creation/account administration - would be highly advantageous The list above is important, but not as More ❯
Wrexham, Clwyd, Wales, United Kingdom Hybrid / WFH Options
Trek Recruitment Ltd
Delivering exceptional IT support and performing daily system maintenance to ensure seamless operations. Developing custom IT solutions using Laravel , PHP , Python , and C#.NET Core . Managing Active Directory , Windows Servers , Ubuntu Servers , SQL Server , MySQL , VMware , vSphere , Veeam Backups , Confluence Documentation , and Synology DSM . Supporting Microsoft Office 365 with advanced expertise in Windows10 … and Windows 11 . Working with Fortinet FortiOS , Certero , Axonius , Cisco Meraki Cloud , and common network protocols , tools, and CLIs . Handling software installation , network management , and device configuration (e.g., switches, firewalls, laptops, desktops, printer servers, and Raspberry Pi devices). Supporting local and remote users via MS Teams and managing databases with system queries. Utilising tools like … GitHub , Metabase , VS Code , Jira , Azure Data Studio , SharePoint , Atlassian Suite , Confluence , and Virtual Desktop Infrastructure (VDI) . Configuring Windows Server components, including IIS , Print Server , File Server , and Terminal Services . Working with Terminal CLI , SSH , Label Printers , and ZPL . Creating BI reports and exploring AI innovations for advanced system solutions. What You'll Need to More ❯
Burgess Hill, West Sussex, England, United Kingdom Hybrid / WFH Options
Clearline Recruitment Ltd
experience in an MSP or IT Service Desk environment Strong knowledge of Microsoft 365, Azure Active Directory, Intune/Endpoint Manager, Exchange Online, and SharePoint Online Experience with Windows Server (2012R2-2022) and Windows10/11 Knowledge of DHCP, DNS, Group Policies, and Active Directory Networking and firewall configuration (e.g. Palo Alto, UDM … Full UK Driving Licence required The Role: Provide 2nd line remote and on-site technical support Troubleshoot and administer Microsoft 365, Azure, and related technologies Configure and maintain Windows Servers and desktop environments Carry out system monitoring, maintenance, and upgrades Configure networking, firewalls, VPNs, and Wi-Fi systems Support with data backup solutions Ensure timely resolution of issues More ❯
Burgess Hill, Sussex, United Kingdom Hybrid / WFH Options
Clearline Recruitment Ltd
experience in an MSP or IT Service Desk environment Strong knowledge of Microsoft 365, Azure Active Directory, Intune/Endpoint Manager, Exchange Online, and SharePoint Online Experience with Windows Server (2012R2-2022) and Windows10/11 Knowledge of DHCP, DNS, Group Policies, and Active Directory Networking and firewall configuration (e.g. Palo Alto, UDM … Full UK Driving Licence required The Role: Provide 2nd line remote and on-site technical support Troubleshoot and administer Microsoft 365, Azure, and related technologies Configure and maintain Windows Servers and desktop environments Carry out system monitoring, maintenance, and upgrades Configure networking, firewalls, VPNs, and Wi-Fi systems Support with data backup solutions Ensure timely resolution of issues More ❯
king's lynn, east anglia, united kingdom Hybrid / WFH Options
Workplace IT Technologies Limited
Azure AD Experience (Nice to have but will train). Microsoft Intune or Similar (SOTI) Experience (Nice to have but will train). Experience in building/Repurposing Windows10/Windows 11 Pro Devices. Trend Micro XDR/Microsoft MFA/DUO 2FA Experience (Nice to have but will train). Draytek Vigor … Minutes of King's Lynn (PE30 5BY) Do you have a dedicated, private and quiet space at home for Home Working? Experience: Microsoft 365 Administration: 1 year (required) Windows Profile Builds: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person More ❯
Selsey, Sussex, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
German; capture actions and next steps in both languages. Support onboarding projects (account provisioning, device prep, Microsoft 365 tenant configuration). Troubleshoot and resolve issues across Microsoft 365, Windows client/server, networking fundamentals, and common business apps. Collaborate with Cloud/Infrastructure teams to ensure secure, compliant service delivery. Occasionally attend client sites in the UK or … fluent English (written and spoken). 2+ years IT support experience (MSP or multi-client environments ideal). Strong Microsoft 365 administration (Exchange Online, Teams, OneDrive, SharePoint). Windows10/11, Windows Server (Active Directory, Group Policy), and core networking knowledge (DNS, DHCP, VPN). Full clean driving licence for potential future site More ❯
PO20, Selsey, West Sussex, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
German; capture actions and next steps in both languages. Support onboarding projects (account provisioning, device prep, Microsoft 365 tenant configuration). Troubleshoot and resolve issues across Microsoft 365, Windows client/server, networking fundamentals, and common business apps. Collaborate with Cloud/Infrastructure teams to ensure secure, compliant service delivery. Occasionally attend client sites in the UK or … fluent English (written and spoken). 2+ years’ IT support experience (MSP or multi-client environments ideal). Strong Microsoft 365 administration (Exchange Online, Teams, OneDrive, SharePoint). Windows10/11, Windows Server (Active Directory, Group Policy), and core networking knowledge (DNS, DHCP, VPN). Full clean driving licence for potential future site More ❯
Selsey, Chichester, West Sussex, England, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
German; capture actions and next steps in both languages. Support onboarding projects (account provisioning, device prep, Microsoft 365 tenant configuration). Troubleshoot and resolve issues across Microsoft 365, Windows client/server, networking fundamentals, and common business apps. Collaborate with Cloud/Infrastructure teams to ensure secure, compliant service delivery. Occasionally attend client sites in the UK or … fluent English (written and spoken). 2+ years’ IT support experience (MSP or multi-client environments ideal). Strong Microsoft 365 administration (Exchange Online, Teams, OneDrive, SharePoint). Windows10/11, Windows Server (Active Directory, Group Policy), and core networking knowledge (DNS, DHCP, VPN). Full clean driving licence for potential future site More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
have: Essential Previous experience in IT support roles, ideally at an MSP Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams & Intune Proficient in supporting and troubleshooting Windows10 & 11 and Mac devices Exposure to, and understanding of, core Windows server elements including Active Directory, DNS, DHCP Understanding of, and ability to, troubleshoot More ❯
london, south east england, united kingdom Hybrid / WFH Options
Kurt Geiger
are in place and regularly tested. Supporting global users and stores internationally. The Skills: Previous experience in a similar role supporting over 200+ users. Strong technical skills in Windows10, Apple OS, Azure AD, AD, Group Policies, Microsoft/Office 365, Azure Virtual Desktop, Jamf Cloud and Intune Autopilot Experience working with Autopilot and Intune VOIP … system knowledge Windows imaging and deployment knowledge Understanding on servers Cisco Meraki MDM and SDWAN knowledge Understanding basic Networking TCP IP/UDP, DNS, VPNs, VLANs Android and Apple mobile devices deployment Understanding of EPOS technology/PEDs/PDQs/Tills - advantageous if experienced with SaaS POS solutions. Jamf Pro Experience A driving License is advantageous but … not essential. Understanding of Windows servers and AWS NewStore or Similar POS system Intune Auto Pilot deployment experience SaaS system experience and administration. Package building and deployment for Intune Windows 11 administration experience Project management experience is an advantage Be able to support on call rota out of hours Technical Build, configure and install hardware, software More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
WSR (Working Solutions Recruitment Services)
projects—from design to implementation 2nd Line IT Support Engineer Qualifications, Experience and Attributes: You’re confident, client-focused and technically sharp, with: Strong hands-on experience with Windows10 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies like … application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against More ❯
smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system … documentation Recommending improvements and contributing to IT projects and rollouts What You ll Bring You re confident, curious and customer-focused, with: Strong hands-on experience with Windows10/11 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies More ❯
London Bridge / Hybrid / WFH / SE1, Billingsgate, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system … documentation Recommending improvements and contributing to IT projects and rollouts What You’ll Bring You’re confident, curious and customer-focused, with: Strong hands-on experience with Windows10/11 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system … documentation Recommending improvements and contributing to IT projects and rollouts What You’ll Bring You’re confident, curious and customer-focused, with: Strong hands-on experience with Windows10/11 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies More ❯
Clerkenwell, London, England, United Kingdom Hybrid / WFH Options
Apache Associates
a passion for technology and delivering exceptional customer service? We’re looking for an experienced, proactive professional to join our growing London-based team, supporting both Mac and Windows environments across a diverse client base. About the Role You’ll be providing first- and second-line technical support to end users across a range of industries, ensuring smooth … day-to-day IT operations. The role will involve troubleshooting, system administration, and maintaining both on-site and remote infrastructure. Key Responsibilities Provide technical support for Mac and Windows operating systems, desktops, and laptops Manage user accounts, permissions, and group policies via Microsoft 365 and Azure AD Support and maintain network devices, printers, and mobile devices Diagnose and … internal teams to improve processes and documentation About You 2+ years’ experience in an MSP (Managed Service Provider) or similar multi-client support environment Strong knowledge of macOS, Windows10/11 , and core business applications Familiarity with Microsoft 365, Intune, Azure AD , and network fundamentals (DNS, DHCP, VPN, Wi-Fi) Excellent troubleshooting skills and a More ❯
Gosport, Hampshire, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
prem infrastructure and Azure cloud environments Managing network configurations - TCP/IP, DNS, DHCP, VLANs, VPNs Using tools like command prompt, PowerShell, and performing domain registry checks Supporting Windows Server, Active Directory, Group Policy, and Office 365 Working on small to mid-size projects and contributing to wider infrastructure planning Ensuring systems are compliant and secure What You … Strong experience in a 2nd line or similar support role Comfortable working across on-prem and Azure infrastructure Confident with networking (routing, switching, firewalls, VPNs, VLANs) Knowledge of Windows Server, Active Directory, Group Policy Experience with desktop environments (Windows10/11, Office 365) Familiar with command line tools, scripting basics (PowerShell), and domain More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
in the weekend on-call support rota (with allowance) IT Helpdesk Technician Requirements Essential: Previous experience in a 1st Line IT Support/Helpdesk role Strong knowledge of Windows10/11 and Microsoft 365 Understanding of Active Directory and Microsoft Entra ID Familiarity with Microsoft Intune for device management and security VoIP (3CX) and basic … networking knowledge (DHCP, DNS, VPNs) Ability to support Apple technology confidently Full UK driving licence and own transport Based in or near Harrogate Desirable: Windows Server administration RMM tool experience (e.g., Datto, Zendesk, Freshdesk) Knowledge of patch management, scripting, and automation Experience with Microsoft CRM, SQL, or .NET Previous work in healthcare or regulated industries What's in More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
Nextech Group Limited
operational risks with a strategic approach. Technical Skills: * Proficient in managing Microsoft Active Directory, Share Point, Exchange Server, and Office 365 (including Microsoft Teams). * Experienced in MS Windows10 desktop and application support. * Intune, Entra, Autopilot * Exceptional diagnostic, problem-solving, and troubleshooting skills. * Skilled in the support and configuration of tablets, laptops, desktops, and mobile More ❯
Farnham, Surrey, South East, United Kingdom Hybrid / WFH Options
ECS
issues including: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide 'how-to' support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to … and maintain IT documentation Required Skills Experience in IT support or service desk roles Familiarity with HALO ITSM or similar ticketing systems Strong knowledge of Microsoft 365 and Windows10/11 Excellent communication and customer service skills Problem-solving mindset and attention to detail Willingness to pursue ITIL Foundation or equivalent Experience with Active Directory More ❯
Wrecclesham, Surrey, United Kingdom Hybrid / WFH Options
ECS Resource Group Ltd
issues including: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide "how-to" support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to … and maintain IT documentation Required Skills Experience in IT support or service desk roles Familiarity with HALO ITSM or similar ticketing systems Strong knowledge of Microsoft 365 and Windows10/11 Excellent communication and customer service skills Problem-solving mindset and attention to detail Willingness to pursue ITIL Foundation or equivalent Experience with Active Directory More ❯