Information Technology Help Desk Technician
- Hiring Organisation
- Trustpoint.One
- Location
- Georgia, United States
- Employment Type
- Permanent
- Salary
- USD Annual
critical role in ensuring seamless day-to-day operations for both in-office and remote staff. This includes troubleshooting Microsoft 365 applications, Windows 10/11, connectivity issues, and business applications used across the company. Success in this role requires strong problem-solving skills, excellent communication … focused support to onsite users and remote employees working from home. Troubleshoot and resolve issues related to Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), Windows 10/11, and essential business applications. Address hardware and software issues for desktops, laptops, monitors, docking stations, printers, and mobile devices. ...