IT Service Desk Advisor
Birmingham, West Midlands, West Midlands (County), United Kingdom
Hays Construction and Property
environment, delivering technical assistance for Microsoft applications and utilising the Microsoft 365 Admin Centre to resolve user issues efficiently. You'll be responsible for troubleshooting problems related to Active Directory and object synchronisation, while ensuring exceptional customer service in a call centre setting. Your day-to-day tasks will involve responding to customer queries, offering timely … a skilled and customer-focused ICT professional with proven experience in providing technical support. You should have a strong working knowledge of Microsoft systems, including Microsoft 365 and Active Directory, and be confident in resolving issues efficiently. Excellent communication skills and a proactive approach to customer care are essential, particularly in a busy call centre environment. More ❯
Employment Type: Temporary
Posted: