Customer Service Manager
- Hiring Organisation
- RG Setsquare
- Location
- City, Birmingham, United Kingdom
- Employment Type
- Temporary
- Salary
- GBP 50,000 Annual
performance, maintaining service standards, and supporting operational success. Key Responsibilities Lead, motivate, and develop a Helpdesk team. Monitor performance, quality, attendance, and productivity. Deliver coaching, training, and performance reviews. Manage rotas, holiday approvals, and resource planning. Ensure PPMs, reactive works, and additional jobs are completed efficiently. Support recruitment, inductions ...