ICT Helpdesk Technician
- Hiring Organisation
- Adecco
- Location
- Bristol, United Kingdom
- Employment Type
- Temporary
- Salary
- £16.37/hour
follow information security protocols. Tools and Systems Used: Halo ITSM for managing incidents and service requests. Microsoft Configuration Manager (SCCM) for device management. Microsoft Azure and Intune for cloud-hosted services and device support. Active Directory for user account management. Knowledge, Skills, and Experience Required: Relevant qualification (e.g. … busy service environment. Familiarity with ITIL-aligned service processes and a solid understanding of Halo ITSM. Proficient in Windows devices, Microsoft 365, SCCM, Azure, Intune, Active Directory, and Microsoft Entra ID. Strong problem-solving abilities and a methodical approach to issue diagnosis. Excellent written, verbal, and interpersonal communication skills. ...