IT Service Desk Team Leader
Milton Keynes, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
Milton Keynes University Hospital NHS Foundation Trust
the Service Desk Manager with the management of the IT Service Desk, to provide a comprehensive and effective IT support service to Milton Keynes University Hospital based on the ITIL methodology. The post-holder will contribute in the role of ITIL Incident Manager. o Will be expected to take an active role in the management and development of Service Desk … the Service Desk Manager with the management of the IT Service Desk, to provide a comprehensive and effective IT support service to Milton Keynes University Hospital based on the ITIL methodology. The post-holder will contribute in the role of ITIL Incident Manager. Applications The post holder will be expected to support a wide range of applications which includes but … to date IT technical qualifications e.g. MCSA, MCSE, MCITP, CCNA (or equivalent qualification/relevant experience. Evidence of continual personal development. Knowledge of service delivery/process management. Desirable ITIL Foundation qualified and significant practical knowledge and experience of effectively implementing and managing an ITIL based Service Desk Experience Essential Significant experience in the IT industry Knowledge and experience of More ❯
Employment Type: Fixed-Term
Salary: £31049.00 - £37796.00 a year
Posted: