2 of 2 Temporary Service Delivery Jobs in Central London

Networks) 12-month Contract London (Hybrid) Inside IR35 ASAP Start We're hiring an experienced Customer Operations Manager to lead the day-to-day delivery of customer operations across multiple heat network sites-ensuring customers receive a reliable, compliant, high-quality service across metering, billing, payments, onboarding/… offboarding, complaints and service interruptions. What you'll be doing Own customer ops delivery: utility billing, payment collection/credit control, customer contact, enquiries and account management Manage and performance-monitor external service partners/contact centre providers against SLAs Ensure customer platforms run smoothly: online accounts ...

operational queries, ensuring a seamless experience. Perform regular maintenance and troubleshooting to keep printers in optimal condition. Collaborate with team members to enhance service delivery and customer satisfaction. Document all interactions and solutions in our support system to ensure continuity and improvement. What We're Looking For: Strong ...