2 of 2 Temporary Content Management Jobs in the City of London

month. Background We're a small Digital Communications team within the Communications Division. We manage and support the main website and its associated content management system (Contensis), providing help and guidance to staff across the School who maintain website content. What we're looking for We're exploring … digital helpdesk. The work would primarily involve: Responding to day-to-day helpdesk enquiries from staff and website editors. Helping users with general website content queries and using the Contensis CMS. Providing guidance on content updates, publishing processes and general CMS functionality. Investigating and troubleshooting straightforward website ...

internal and external technical teams. * Coordinate system changes and improvements in line with agreed change process. * Oversee the quality, consistency and lifecycle of content held in Insight+. * Support effective submission, curation and review processes with Knowledge Lawyers and contributors. * Maintain and develop reporting and analytics on platform usage, adoption … search activity, content submissions, and the performance and coverage of AI integrations. * Use insight from reporting to perform data quality checks and metadata gaps. * Act as the main point of contact between Library and Knowledge Services team, IT and wider stakeholders on technical aspects of Insight+. ...