Band 3 Service Desk User
Belfast, County Antrim, Dundonald, Lisburn and Castlereagh, County Down, United Kingdom
Brook Street
annual work programmes Log, assign, and track all incoming ICT Incidents, Service Requests, and Information Requests Take ownership of calls from start to resolution, ensuring timely updates and excellent communication with users Provide 1st line remote technical support for our hardware, software, and network infrastructure - following best practice standards Give clear, friendly feedback to users about the status of their … processing request forms What We're Looking For: A passion for great customer service and strong organisational skills Confidence in using IT systems and learning new technologies Clear communication skills with the ability to explain technical issues in an easy-to-understand way A team player who enjoys solving problems and helping others Why Join Us? Be part More ❯
Employment Type: Temporary
Salary: £12.31/hour paid holidays plus pension
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