2nd Line Support
- Hiring Organisation
- Reed Technology
- Location
- Ipswich, Suffolk, East Anglia, United Kingdom
- Employment Type
- Temporary
- Salary
- £14.32 - £18.07 per hour
Troubleshoot and resolve hardware, software and peripheral issues Support Windows operating systems and Microsoft 365 environments Manage users, devices and security groups within Active Directory Configure and maintain desktops, laptops, printers and telephony equipment Build, deploy and install new IT equipment Support hardware refresh and technology … Essential Experience Proven experience in a 2nd Line Desktop Support, Endpoint Support or EUC Support role Strong knowledge of: Windows 10/11 Active Directory Microsoft 365 Desktop and laptop hardware support Printers and peripheral devices Experience logging and managing incidents through an IT Service Management ...