2 of 2 Temporary Social Skills Jobs in East Anglia

resources where appropriate. Give advice and support on IT-related issues, ensuring the effective management of all incidents and service requests through the appropriate communication methods. Handles security incidents, focus is overseeing BAU and how this is distributed across the team. Providing excellent customer service via the telephone, email … technical services. Logging, investigating, resolving and/or managing incidents and service requests through to completion to a satisfactory customer resolution. Proactively manage communication for all Incident/Request statuses through to resolution. Provide user support and coaching for end-users using BUUK systems. Maintaining a rapport with customers ...

required Requirements We are keen to hear from candidates who have: Previous project support, project administration or PMO support experience Excellent organisational and communication skills Strong Microsoft Office skills, particularly Excel, Word and PowerPoint Experience coordinating meetings and managing project documentation The ability to manage multiple priorities ...