IT Support Engineer
- Hiring Organisation
- Reed Technology
- Location
- Norwich, Norfolk, East Anglia, United Kingdom
- Employment Type
- Temporary
- Salary
- £180 - £220 per day
knowledge base improvements Collaborate with IT colleagues on ongoing projects and improvements Ensure all processes follow strict compliance and approval standards (audit-focused environment) Skills & Experience Proven experience in an IT support role (2+ years) Strong knowledge of Microsoft 365, Windows OS, and cloud-based environments Experience troubleshooting hardware … e.g., Freshservice) is beneficial Understanding of cyber security best practices Experience working in a structured or compliance-driven environment is advantageous (e.g., SOX) Excellent communication skills and a customer-focused approach About You A proactive problem solver with a 'can-do' attitude Comfortable working independently as well as part ...