AWS Connect Support Engineer
- Hiring Organisation
- Eden Brown
- Location
- East London, London, United Kingdom
- Employment Type
- Contract, Temporary
- Salary
- £500/day umbrella
AWS Connect Support Engineer - East London £500 per day (Umbrella) | 3-month rolling contract | Hybrid (2-3 days on site) An East London Council is seeking an experienced AWS Voice/Amazon Connect Support Engineer to provide technical support, maintenance, and optimisation of our cloud contact centre environment. This … role ensuring the stability, performance, and continual improvement of our AWS Connect platform. Key Responsibilities: Administer and support Amazon Connect including call flows, queues, routing profiles, prompts, and IVR. Configure new Connect instances and design automated self-service journeys using Flow Builder. Support voice and chat channels and integrate solutions ...