2 of 2 Temporary Incident Management Jobs in the East Midlands

that continues to invest heavily in technology, infrastructure, and service improvement across the wider organisation. Please note this is a FTC. Key Responsibilities Advanced Incident Management & Resolution Diagnose and resolve hardware, software, and network-related issues across varying levels of complexity Analyse and troubleshoot system faults, service disruptions … ManageEngine ServiceDesk Plus would be beneficial Excellent communication skills with the ability to explain technical concepts to non-technical users Strong organisational and workload management skills Ability to work both independently and collaboratively within a wider IT team Desirable Experience Relevant certifications such as MCP, CompTIA Network+, ITIL Foundation ...

information security audits and support wider assurance activities Identify vulnerabilities and recommend appropriate mitigation strategies Ensure compliance with data protection and information governance requirements Incident Management Manage the organisation’s information security incident process Ensure incidents are identified, investigated, recorded, and escalated appropriately Lead investigations and liaise ...