services and Research Systems Programme (RSP). We are looking for someone with proven experience in Service Transition with strong knowledge of ITIL frameworks. The postholder will have excellent stakeholder engagement and communication skills, with the ability to manage complex transition activities across multiple teams and suppliers. You'll be part of a highly successful team delivering critical digital … Service Delivery, encapsulating all digital applications/systems and services designed and serviced by HRA. The role will incorporate acting as lead for Service Transition practice within IT Service Management portfolio and coordinate transition activities across projects, suppliers and operational teams. The role is a critical part of the Programme, and the role holder will act as SME for … collaborative, supportive team consisting of HRA employees, secondees, contractors and vendors. Person Specification EXPERIENCE Desirable Evidence of working within a large-scale digital transformation program environment especially within Service Management provision ANALYTICAL AND JUDGEMENTAL SKILLS Essential Ability to analyse and map out complex business processes using different analysis techniques and recommend improvements within system and business processes. INTERPERSONAL SKILLS More ❯
focus on delivering impactful services. It is a medium-sized organisation with a professional and structured approach to procurement and supply chain management. Description Develop and implement IT category management strategies to meet organisational objectives. Lead and manage the procurement process for IT goods and services, ensuring compliance with regulations and policies. Identify cost-saving opportunities and negotiate contracts … implementing category strategies. Demonstrated ability to negotiate contracts and manage supplier relationships effectively. Knowledge of procurement regulations and best practices. Excellent analytical and problem-solving skills. Strong communication and stakeholdermanagement capabilities. Proficiency in procurement and supply chain management tools and software. Job Offer Competitive daily rate of GBP 500 to GBP 600. Engage in impactful IT More ❯
programme of work through to March 2026. These roles are ideal for proactive, customer-focused technicians with strong end-user support experience and solid knowledge across Windows, M365, device management, and enterprise infrastructure. Key Responsibilities End User Device Troubleshooting: Provide responsive support across desktops, laptops, tablets, and smartphones, resolving incidents within agreed SLAs. Windows 11 Deployment: Support large-scale … migration, configuration, and post-deployment assistance. Active Directory & M365: Manage Azure/Entra ID and on-prem Active Directory, Microsoft 365, Teams, SharePoint, and Windows OS environments. Device & Systems Management: Administer Windows and iOS devices using SCCM and Intune for updates, patching, configuration, and deployments. Infrastructure Security: Support risk-based patching, mitigate vulnerabilities, and maintain high standards of infrastructure … integrity and availability. Incident & Change Management: Handle support and change requests, prioritising based on business impact and maintaining clear communication with users. Knowledge Base & Documentation: Create and maintain accurate technical documentation to support efficient first- and second-line fix capabilities. Compliance & Best Practice: Work in line with IT compliance standards, BCP/DR principles, and industry best practices. Customer More ❯
