IT Support Analyst
- Hiring Organisation
- BAM UK & Ireland
- Location
- Hemel Hempstead, Hertfordshire, United Kingdom
- Employment Type
- Temporary
services. • Poly Video Conferencing via Teams Provisioning • Building laptops using Autopilot • Previous ITSM experience • Print devices, Uniflow, scanning • Strong network fundamentals including VPN troubleshooting. • Azure Entra ID/Active Directory Administration • Intune Administration • Knowledge Management creation and maintenance • Remote Control Tools • Server Fundamentals • SharePoint Proactive awareness and alerting … 11. • Understanding of MS Server 2016+ specifically Active Directory/Entra ID and folder permissions. • Office 365 experience would be beneficial. • Understanding of VPN, WAN and LAN plus diagnosing faults. • Strong focus on customer service with the ability to manage customer expectations, prioritise conflicting demands and resolve customer tasks ...