Senior BI Analyst (3-month FTC)
- Hiring Organisation
- Harnham - Data & Analytics Recruitment
- Location
- Leicester, Leicestershire, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £50,000 - £59,000 per annum
chat, social, help centre, and chatbot channels. Deep dive into SLAs, backlog, productivity, repeat contact, complaints, and escalation trends. Translate complex analysis into clear, actionable recommendations that influence decisions. Data manipulation & integration Extract and manipulate data from CRM, ticketing systems, workforce management tools, and other operational datasets. Ensure ...