2 of 2 Temporary Case Management Jobs in England

Core HR and HR Help Desk modules to support a major Oracle HCM transformation. You'll act as a functional expert, configuring and optimising HR processes across service request management, knowledge management, and employee service delivery. The ideal candidate will have hands-on experience in both Core HR and HR Help Desk , with a strong understanding of how … to design and improve HR service workflows. Key Responsibilities Configure and deliver Core HR and HR Help Desk modules within Oracle Fusion Cloud HCM. Design and implement Service Request Management workflows, including creation, assignment, escalation, and resolution. Manage and optimise Knowledge Authoring and Knowledge Home to ensure accurate and accessible HR content. Support HR and IT teams with requirements … gathering, testing (UAT), and deployment. Provide expertise on HR case management and service delivery improvements. Collaborate with key stakeholders to ensure effective HR process alignment. Produce configuration documents, process flows, and test scripts. Support go-live, post-implementation, and continuous improvement phases. Essential Skills & Experience Proven experience implementing or supporting Oracle Fusion Cloud HCM (Core HR and HR More ❯

end users in a courteous and professional manner Maintaining and supporting PCs, laptops and telephony system. Supporting and troubleshooting core software products including Microsoft 365, Active Directory, Citrix and case management systems. Undertaking Starters, Leavers, and User account updates and administration in accordance with agreed processes. Providing advice and guidance to end users on IT-related matters. Requirements More ❯