Service Designer
- Hiring Organisation
- BBS Recruitment
- Location
- SW2, Ferndale, Greater London, United Kingdom
- Employment Type
- Temporary
- Salary
- £400/day
supporting service improvement across priority areas, helping to improve customer experience, reduce avoidable demand and identify opportunities to make services more efficient and cost-effective. Key Responsibilities for Service Designer: Work with priority service areas to understand customer journeys, operational processes, workflows and service pain points. Map current … reduce customer demand, save officer time, improve efficiency and reduce costs. Assess and prioritise improvement opportunities based on customer impact, operational benefits, deliverability, cost and potential savings. Translate findings into clear actions, recommendations, owners and measurable benefits. Support the CAST delivery plan, benefits tracking and wider service improvement activity. ...