1 of 1 Temporary Customer Analytics Jobs in England

end-users to resolve issues with their devices and prevent unnecessary repairs or returns. You will research and identify common problems using public resources, engineer reports, user manuals, and customer feedback, ensuring the recommended solutions are prioritised by relevance, success likelihood, and ease of execution. You will also utilise voice of customer analytics to continuously improve the … success and relevance. Test content weekly across pre-production and production environments. Use basic HTML to ensure content is correctly formatted. Edit and improve pre-existing scripts based on customer feedback and insights. Monitor user interactions with troubleshooting tools to identify opportunities for improvement. Work closely with internal teams in the planning and creation of new scripts. Incorporate feedback More ❯