1 of 1 Temporary Knowledge Management Jobs in England

responsibilities: Oversee the administration, maintenance, development, installation, configuration, and support of all IT infrastructure, devices, and applications across the IT Directorate. Provide expert technical knowledge across a range of support and development services, including but not limited to: Solution provision, development, and implementation Installation, configuration, and ongoing system optimisation … Contribution to the development and enforcement of technical standards Service monitoring, proactive maintenance, asset management, and issue prevention Fault diagnosis, troubleshooting, and resolution of incidents and problems System upgrades and application patching Effective liaison and coordination with third-party suppliers and service providers Delivery of expert technical advice and … relevant training sessions Lead the ongoing development of technical support services and infrastructure to meet the organisation s evolving IT needs. Contribute to the knowledge management strategy by creating and maintaining reusable knowledge base articles, procedural documentation, and service reports. Actively support performance monitoring, using agreed KPIs More ❯