security protocols. Maintain accurate documentation of deployment progress and technical issues. Skills & Experience Proven experience in Windows 10/11 deployment projects. Strong knowledge of Microsoft Endpoint ConfigurationManager (SCCM), Intune, or similar tools. Experience working in a healthcare or public sector environment (NHS experience highly desirable). Excellent troubleshooting and communication skills. Ability to work independently and as part More ❯
Demand Management, Problem Management, Service Catalogue Management, and Service Level Agreement (SLA) Management, in line with local policies and procedures. Demonstrate a good understanding of reporting tools such as SCCM and SQL, using them for system monitoring, issue tracking, and Windows operating system readiness and upgrade planning. Support the Trust's end-user equipment, including but not limited to desktops More ❯
Supporting and maintaining Active Directory Domain Services in a secure environment Responding to escalations from 2nd Line checks and managing incidents via ITSM tooling Monitoring systems using SCOM and SCCM Collaborating with Engineering and Architecture teams on new releases and readiness assessments Creating and maintaining documentation (e.g. work instructions, patching schedules) Travelling to other customer sites periodically as needed What … solving mindset with a creative approach Deep knowledge of AD DS, Windows Server 2019+, DNS, and Group Policy Experience in multi-tenant environments and PowerShell scripting Familiarity with SCOM, SCCM, and project management terminology Ability to work independently and collaboratively in a high-pressure setting Desirable Skills: Exposure to VMware vCenter (user-level) Understanding of ITIL and Agile methodologies Comfortable More ❯
