12 of 12 Temporary Service Design Jobs in England

Job Opportunity: Service Designer Location:Birmingham (Hybrid Work Pattern) Rate: £20.00-£25.00 per hour Based on Experience Contract Type:Initial 6-month contract with potential to go permanent Hays is proud to be supporting a major transformation programme within a local council's Customer Services team. Are you passionate about designing services that truly meet user needs? We're … looking for a Service Designer to join our clients' Digital & Customer Services team and help shape the future of public services. What You'll Do: Design end-to-end service journeys based on user needs and organisational goals. Collaborate with multidisciplinary teams to prototype and test new service processes. Map service and user journeys to … identify transformation opportunities. Contribute to service design standards and community development. Use data and user research to inform and iterate service designs. What We're Looking For: Strong understanding of service design principles and user-centred design. Experience working in multidisciplinary teams to improve service delivery. Ability to prototype in various formats and visualise More ❯

Job Opportunity: Lead Service Designer Location:Birmingham (Hybrid Work Pattern) Rate:£31.00-£38.00 per hour Based on Experience Contract Type:Initial 6-month contract with potential to go permanent Hays is proud to be supporting a major transformation programme within a local council's Customer Services team. Are you ready to lead service design at scale? We … re looking for a visionary Lead Service Designer to shape the future of digital transformation across our clients' most complex services.What You'll Do: Set the strategic direction for service design across multiple programmes. Lead and grow a high-performing service design team and community. Champion service design at the leadership level and … across the organisation. Ensure quality and consistency in service design delivery. Drive innovation through prototyping, user research, and cross-functional collaboration. What We're Looking For: Significant experience leading service design in large, complex environments. Expertise in coaching, mentoring, and building design communities. Strategic thinker with a relentless focus on user needs and business outcomes. More ❯

support and enhance enterprise applications within a large, complex IT environment. Youll take a lead role in application support, incident and problem management, integrations, and upgradeswith a focus on service quality, user experience, and technical resilience. This role is ideal for someone with experience in system support, implementations, and release processes, who brings strong technical capabilities and excellent stakeholder … communication skills. Key Responsibilities Maintain and improve application support processes, SLAs, and service levels. Manage incidents, investigate root causes, and coordinate effective resolutions. Drive system upgrades, migrations, and other technical debt projects. Coordinate testing and release activities across platforms. Provide second/third-line support across multiple enterprise applications. Assess and implement change requests in alignment with service management principles. Support data governance, service design, and compliance processes. Engage with cross-functional teams and end users to ensure positive service delivery. Experience & Skills Required Proven application support experience, ideally within complex enterprise environments. Strong working knowledge of Linux, Python, XML (Perl, HTML, CSS, VBScript, JavaScript a plus). Understanding of academic or public-facing More ❯

Job Opportunity: Senior Service Manager Location: Birmingham (Hybrid Work Pattern) Rate: £25.00-£30.00 per hour Based on Experience Contract Type: Initial 6-month contract with potential to go permanent Hays is proud to be supporting a major transformation programme within a local council's Customer Services team. We're seeking a Senior Service Designer to lead the design of complex, interdependent services that make a real difference to people's lives and our client's organisation.What You'll Do: Lead service design for complex digital products and services. Coach service areas to develop ambitious digital transformation plans. Set and uphold service design standards and best practices. Prototype and test service interactions … to drive innovation. Collaborate across teams to deliver services from discovery to live. What We're Looking For: Deep knowledge of service design methods and user research. Proven experience managing service design projects in large organisations. Ability to influence senior stakeholders and guide strategic decisions. Strong facilitation, prototyping, and visualisation skills. A relevant qualification or equivalent More ❯

and development professional to use their expertise across all teams at the HRA and the wider users of the research community across the UK to deliver a capability development service which influences staff performance, advises on improving capability and resilience, optimises talent management and leadership, health safety and wellbeing policies, diversity learning approaches, recruitment, retention and workforce planning.The post … holder will drive their own work and their team to deliver strategic capability goals that contribute to the development and implementation of the new digital service across the UK by working with stakeholders to deliver a service that is valued. Main duties of the job This post is key to the successful, implementation and smooth transition to the … or significant relevant working experience of the subject matter Masters degree or equivalent qualification= Knowledge, Skills and Expertise: In depth specialist knowledge of implementing learning strategy to enable good service design Providing advice and guidance across projects on both content design methodologies and learning and guidance materials Ongoing CPD development Thorough knowledge of user centred design More ❯

and development professional to use their expertise across all teams at the HRA and the wider users of the research community across the UK to deliver a capability development service which influences staff performance, advises on improving capability and resilience, optimises talent management and leadership, health safety and wellbeing policies, diversity learning approaches, recruitment, retention and workforce planning.The post … holder will drive their own work and their team to deliver strategic capability goals that contribute to the development and implementation of the new digital service across the UK by working with stakeholders to deliver a service that is valued. Main duties of the job This post is key to the successful, implementation and smooth transition to the … or significant relevant working experience of the subject matter Masters degree or equivalent qualification= Knowledge, Skills and Expertise: In depth specialist knowledge of implementing learning strategy to enable good service design Providing advice and guidance across projects on both content design methodologies and learning and guidance materials Ongoing CPD development Thorough knowledge of user centred design More ❯

and development professional to use their expertise across all teams at the HRA and the wider users of the research community across the UK to deliver a capability development service which influences staff performance, advises on improving capability and resilience, optimises talent management and leadership, health safety and wellbeing policies, diversity learning approaches, recruitment, retention and workforce planning.The post … holder will drive their own work and their team to deliver strategic capability goals that contribute to the development and implementation of the new digital service across the UK by working with stakeholders to deliver a service that is valued. Main duties of the job This post is key to the successful, implementation and smooth transition to the … or significant relevant working experience of the subject matter Masters degree or equivalent qualification= Knowledge, Skills and Expertise: In depth specialist knowledge of implementing learning strategy to enable good service design Providing advice and guidance across projects on both content design methodologies and learning and guidance materials Ongoing CPD development Thorough knowledge of user centred design More ❯

and development professional to use their expertise across all teams at the HRA and the wider users of the research community across the UK to deliver a capability development service which influences staff performance, advises on improving capability and resilience, optimises talent management and leadership, health safety and wellbeing policies, diversity learning approaches, recruitment, retention and workforce planning.The post … holder will drive their own work and their team to deliver strategic capability goals that contribute to the development and implementation of the new digital service across the UK by working with stakeholders to deliver a service that is valued. Main duties of the job This post is key to the successful, implementation and smooth transition to the … or significant relevant working experience of the subject matter Masters degree or equivalent qualification= Knowledge, Skills and Expertise: In depth specialist knowledge of implementing learning strategy to enable good service design Providing advice and guidance across projects on both content design methodologies and learning and guidance materials Ongoing CPD development Thorough knowledge of user centred design More ❯

ensure change lands well for the people and organisations who use our services. Interviews will take place week commencing 18 August 2025 Main duties of the job Lead the design and delivery of structured change interventions to support adoption of new digital services, systems, and processes Engage with internal and external stakeholders to understand the impact of change and … transition Develop inclusive and targeted change plans for different user groups Work closely with delivery teams, product leads and user experience teams to ensure change activities are aligned with service rollout Coordinate with national programmes (e.g. UK Clinical Research Delivery and Clinical Trials Regulation) to align change activities and reduce duplication Collaborate with communications, learning and development, and guidance … applying to our Nottingham or Bristol locations, we are only able to offer the role as home based. Job description Job responsibilities This role sits within the HRA Approvals Service directorate, which consists of various teams that all work together to provide the appropriate approval for health research in England and, for some applications, across the UK. This directorate More ❯

ensure change lands well for the people and organisations who use our services. Interviews will take place week commencing 18 August 2025 Main duties of the job Lead the design and delivery of structured change interventions to support adoption of new digital services, systems, and processes Engage with internal and external stakeholders to understand the impact of change and … transition Develop inclusive and targeted change plans for different user groups Work closely with delivery teams, product leads and user experience teams to ensure change activities are aligned with service rollout Coordinate with national programmes (e.g. UK Clinical Research Delivery and Clinical Trials Regulation) to align change activities and reduce duplication Collaborate with communications, learning and development, and guidance … applying to our Nottingham or Bristol locations, we are only able to offer the role as home based. Job description Job responsibilities This role sits within the HRA Approvals Service directorate, which consists of various teams that all work together to provide the appropriate approval for health research in England and, for some applications, across the UK. This directorate More ❯

ensure change lands well for the people and organisations who use our services. Interviews will take place week commencing 18 August 2025 Main duties of the job Lead the design and delivery of structured change interventions to support adoption of new digital services, systems, and processes Engage with internal and external stakeholders to understand the impact of change and … transition Develop inclusive and targeted change plans for different user groups Work closely with delivery teams, product leads and user experience teams to ensure change activities are aligned with service rollout Coordinate with national programmes (e.g. UK Clinical Research Delivery and Clinical Trials Regulation) to align change activities and reduce duplication Collaborate with communications, learning and development, and guidance … applying to our Nottingham or Bristol locations, we are only able to offer the role as home based. Job description Job responsibilities This role sits within the HRA Approvals Service directorate, which consists of various teams that all work together to provide the appropriate approval for health research in England and, for some applications, across the UK. This directorate More ❯

Role: Service design consultant Rate: Outside IR35 Location: 4 days a week onsite in Farnborough, 1 day remote. Duration: 6 months initially Clearance: DV required and Sole British national (willing to go through additional STRAP) Key accountabilities and decision ownership The Pre-Sales Service Design Consultant will assist Solution and Sales colleagues in developing the service More ❯