and services - all while ensuring excellent customer service. Key Responsibilities Take ownership of support requests and incidents, troubleshooting and resolving issues related to hardware, software, and operating systems (Windows10/11, M365, etc.). Support first-line colleagues by providing escalation support and technical advice. Maintain and update asset management records. Create support documentation and … events and meetings as required. The ideal candidate will have: At least 4 years' experience** in an IT support role, preferably within local government. Strong technical knowledge of Windows10/11, M365, Intune, Autopilot, SharePoint, and Citrix/Virtual Desktops. Experience using IT Ticket Systems (ITSM). Excellent customer service skills and the ability to More ❯
Windows 11 Migration Specialist6 Month Contract | Central London£300 - £350 per day | Inside IR35 Is this the Windows 11 Migration Specialist role for you? Crone Corkill are searching for a Windows 11 Migration Specialist to join a Hedge Fund on an initial 6 month contract. It is essential that you have experience performing Windows 11 migrations in the financial sector to be considered. What will you do as a Windows 11 Migration Specialist? Build machines and install users’ applications Schedule testing with end users (including Traders) Once a user has signed off, move them across to a new machine Deal with a variety of end users, continuously providing a VIP … service Occasionally work outside of core business hours Assist the Desktop team with ad-hoc tickets on occasion What skills do you need as a Windows 11 Migration Specialist? Experience working within a Hedge Fund or similar financial firm Previous experience leading migrations from Windows10 to 11 Ability to showcase/explain how More ❯
creation and maintenance of knowledge base articles and documentation for common issues. Previous experience on a Tech Bar/Walk-up Support service Experience in handling Incidents & Requests MicrosoftWindows technical support experience Good knowledge of Windows10/11 and Office 365 Suite Competent in using and supporting Microsoft Teams Able to support More ❯
