Service Desk Operative
- Hiring Organisation
- Hays
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Temporary
- Salary
- £35,000
Your new company A leading organisation is seeking a dedicated Service Desk Operator to support their Service Quality and Fault Management functions. This is an excellent opportunity to join a fast-paced environment where accuracy, communication, and strong organisational skills are essential. Your new role As a Service … process reported faults, determining root cause, responsibility, and required rectification. You will monitor and process faults from Customer Relations and support the administration of Service Quality Audits. This role will be responsible to liaise with key stakeholders to ensure consistency of information, manage data using Excel, and provide collation ...