deal confidentially with a range of people at all levels Experience working with IT systems and able to troubleshoot basic IT issues Competence in using standard IT programmes, e.g. Microsoft Word, Excel, and PowerPoint More ❯
Petersfield, Hampshire, United Kingdom Hybrid / WFH Options
Attega Group Ltd
is currently partnering with our client in recruiting a Data Entry Administrator to join the team. The main purpose of this role is to move data and information from Microsoft packages to the new internal CRM system In return, our client is offering a salary of up to £25,000 depending on experience This role is full-time temporary More ❯
Liaising with 2 nd line and 3 rd party support teams to resolve calls as soon as possible Desired skills: Basic IT knowledge (familiar with O/S systems, Microsoft office, printer configuration, email troubleshooting, Use of Active Directory/Exchange etc...) Fixing issues via phone and remote access to various hardware devices (PCs, laptops, Printers, C&P devices … Audio visual equipment...) Fixing issues via phone and remote access to various software programs (K8 Client management, CAD, SAP, Red prairie, RMS Call Management, Microsoft Office etc) Experience of using call management software Experience of working in a service desk environment Excellent telephone manner and customer service Ability to cope under pressure Full training provided A friendly environment Onsite More ❯