Service Desk Analyst
Eastleigh, Hampshire, South East, United Kingdom
Blake Morgan LLP
services business, with strong foundation skills across the End-User Computer environment. The successful applicant will be supporting approximately 600 users across 5 locations within a Windows and MS Office environment, as well as providing support to the IT project teams. You will share problem resolution and ideas for colleagues in your office with the support … may be further opportunity to extend thereafter. Typical Workload Responsibility for IT Service Desk tickets (Incidents, Problems, Service requests) Support for key business applications including email, telephone, web browsers, Microsoft OS and Citrix Desktop Technical/hardware support for laptops, tablets, smartphones, telephony, local servers, networks, cabling, printers and large office equipment including scanners, photocopiers, Video Conferencing … environment Great customer interfacing skills; professional and personable with a 'can do' attitude and client service mentality Relevant technical experience in a distributed end-user environment, MS Windows, MS Office Technical/hardware support for desktop PCs, laptops, tablets, smartphones, telephony, local servers, networks, cabling, printers and large office equipment including scanners & photocopiers Proven structured and More ❯
Employment Type: Temporary
Posted: