Aftercare Officer (18-FTC)
- Hiring Organisation
- Iris Recruitment
- Location
- Watford, Hertfordshire, South East, United Kingdom
- Employment Type
- Temporary, Work From Home
- Salary
- £30,000
completion of new build homes. Whats the role? Key Accountabilities: Support the delivery and handover of new homes, ensuring all required documentation and data is in place Act as a key point of contact for customer, contractor and developer queries relating to defects and aftercare Participate in handover … handling of complaints, dissatisfaction and defect-related service requests Assist with customer satisfaction surveys and use feedback to improve services Contribute to reporting, data analysis and administrative processes within the Aftercare function What are we looking for? Esse ntial: Experience of working in a customer-facing environment ...