Service Desk Analyst
- Hiring Organisation
- Adecco
- Location
- Kidlington, Oxfordshire, United Kingdom
- Employment Type
- Temporary
- Salary
- £150/day
incident and service request lifecycles, striving to achieve outstanding customer satisfaction ratings. Act as a service recovery manager for high-priority incidents, maintaining communication with stakeholders to ensure business continuity. Essential Qualifications and Skills: A good standard of education along with ITIL v2 or v3 knowledge or qualification. Working … experience within a service desk or technical environment is a must. Excellent written and oral communication skills with a strong customer-focused approach. Proven ability to problem-solve and think logically in a dynamic setting while maintaining high levels of accuracy. Commitment to ongoing professional development is essential. Recent ...