Senior BI Analyst (3-month FTC)
- Hiring Organisation
- Harnham - Data & Analytics Recruitment
- Location
- Leicester, Leicestershire, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £50,000 - £59,000 per annum
repeat contact, complaints, and escalation trends. Translate complex analysis into clear, actionable recommendations that influence decisions. Data manipulation & integration Extract and manipulate data from CRM, ticketing systems, workforce management tools, and other operational datasets. Ensure accuracy, consistency, and strong governance foundations across datasets. Stakeholder collaboration Partner with Operations, Product … solving skills. Excellent communication and data-storytelling abilities. Comfortable in fast-paced, evolving environments. Desirable Experience with dbt or similar transformation tools. Experience with CRM/ticketing data or customer insight environments. Exposure to contact-centre or service operations (not essential). Experience in high-growth, ecommerce, or membership-based ...