CRM Implementation Lead
Grimsby, Lincolnshire, United Kingdom
Humber Recruitment
                                
                                    CRM) system in accordance with agreed project governance, scope and objectives. 2. Develop and maintain detailed project plans, timelines, and documentation to ensure delivery within agreed timescales, budgets and quality standards. 3. Act as primary liaison between the ICT team, Economy and Funding Manager and end users to ensure clear communication and coordinated delivery of project activities. 4. Gather … analyse, and document CRM requirements in collaboration with service users to ensure the CRM system meets operational and customer service needs. 5. Coordinate and oversee system configuration, testing, and quality assurance activities to ensure functionality aligns with specified requirements. 6. Manage change control processes, assessing and approving system or process changes in line with project governance and risk management … project delivery to business-as-usual operations, ensuring appropriate handover, documentation and post implementation review. 12. Promote a culture of continuous improvement by identifying opportunities to enhance customer experience, data quality, and service efficiency through effective CRM use. More ❯
                                
                                Employment Type: Temporary
                                    Salary: GBP 19 - 20 Hourly
                                    Posted: