Service Desk Analyst
Liverpool, Merseyside, England, United Kingdom
Reed
Responsibilities- First-line support via phone and email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal teams Supporting software like O365, Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL … practices Knowledge of O365, Windows, SharePoint More ❯
Employment Type: Temporary
Salary: £150 per day, Negotiable
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