2 of 2 Temporary Windows Jobs in Liverpool

face-to-face support, manage tickets, and assist with server and network infrastructure. Responsibilities: Resolve IT issues via helpdesk, phone, and onsite visits. Support Windows 11, Windows Server 2019/2022, Active Directory, DNS, DHCP. Maintain VMware/Hyper-V environments and backups. Troubleshoot network and PC hardware … documentation standards. Travel across UK & Ireland on occasion, if required. Skills/Technologies: Strong IT support experience in a networked environment. Knowledge of Windows OS, AD, DNS/DHCP, virtualization. Excellent customer service and problem-solving skills. Ability to work independently and manage time effectively. Degree-level IT qualification ...

Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal and external teams Supporting software like O365, Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities … Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint, and client-facing platforms ...