Account Director - Digital Agency - (9 month FTC - Maternity Cover)
- Hiring Organisation
- TPXImpact Holdings Plc
- Location
- East London, London, United Kingdom
- Employment Type
- Temporary
- Salary
- £55,000
Account Director will work with our Business Director to manage key client strategy. The role will have solid commercial experience of digital transformation and customer experience with senior level clients. The role works closely with the Business Director leading the Sector, focusing on delivering high quality client experience … exceeding expectations as a partner Manage expectations, tension and confidence at partnership level, acting as senior escalation point for relationship concerns Own the CSAT strategy and narrative, making sure client feedback leads to clear action Account strategy and growth Build a deep understanding of each client's goals ...